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  Reply # 98065 3-Dec-2007 18:30
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richms:
Those are both the wrong way around.

Its as if you had to pay the store a huge amount upfront which would then allow you to take the apple anytime over the next year, vs them trusting you enough to pay for all the apples you ate in that month at the end of the month.

When you top up your prepay you dont even become an unsecured creditor, you are just giving them money in the hope that they are still there when it comes time to use the services. If anything prepay should get a better deal since its no risk to vodafone and all risk to the customer.
I like this comment. Is very much true. Still, not enough to weight it heavily in the pre-paid customers' favour. Not even close. But still, does add a little more to their case for better treatment....      (or at the very least, not be given dreadful and outrageous treatment)




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  Reply # 98073 3-Dec-2007 18:46
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Indeed - Vodafone potentially get the use of your money for several months if it takes you that long to use your topup.

Both pre and post have their pros and cons from that point of view. Pehaps all customers should get great pricing? ;)

 
 
 
 


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  Reply # 98074 3-Dec-2007 18:50
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Fraktul: Indeed - Vodafone potentially get the use of your money for several months if it takes you that long to use your topup.
Now they do, before if you were on supa pre pay they would permantly get to have your money after just one month! (like they did with mine...)

Fraktul: Both pre and post have their pros and cons from that point of view. Pehaps all customers should get great pricing? ;)
Oh really? But that sounds like crazy talk!




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  Reply # 98156 4-Dec-2007 08:20
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cokemaster: As you are probably aware - Postpaid customers have a tendecy of contributing money on a monthly basis and typically have a higher company loyality. Compared to many high-use prepaid users spend as little as possible on a irregular basis, or when they do - they have been known to only use it during peak time, making that 'call' recently more expensive resource wise (if extra capacity is required just for that period but sits idle/unused othertimes, draining resources that could be spent elsewhere) compared to someone who uses the service on a regular basis (who'd be contributing $ and using it more often).


Agreed, but the on account customers also get stung hard core for excessive per GB charges. I don't know of any other item a employee has issued by the company, which can literally bankrupt a company. As a small business owner, it makes you think twice when a employee can simply take the sim out of his phone, put it in a datacard and you end up in bankrupcy court.




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  Reply # 98223 4-Dec-2007 15:54
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I think in a work type environment it is more about people knowing the consequences of their actions. There are other things that can potentially hit other businesses quite hard such as cellphone, landlines, cars, company credit cards - all of which can impact the business significantly if they are abused by their employees.

Many of these situations have been avoided one way or the other by additional training and more responsibility. For instance with company supplied credit cards: If you use the credit card for personal use, you are expected to pay for it *and* it is a violation of your contract etc.  Perhaps its time to educate users how to use datacards and is suited for mobile purposes and what isn't?

With plans such as 200mb, 1GB, and 3GB (offered by Vodafone), all with $10 for a second 'quota), there certainly is a lot of data options there (with plans such as 1GB and 3GB being potential DSL replacements)...




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  Reply # 98231 4-Dec-2007 16:32
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cokemaster: I think in a work type environment it is more about people knowing the consequences of their actions. There are other things that can potentially hit other businesses quite hard such as cellphone, landlines, cars, company credit cards - all of which can impact the business significantly if they are abused by their employees.



I agree with you that it should be in the employee contracts etc, but with all the examples you gave, we head them off - Credit Cards have hard and fast limits, Cars are insured, landlines I can have staff run up toll calls, but Telecom are pretty good at detecting runaway bills, I can set hard limits on and it's not like Vodafone data which can clock up $10,000/per hour in data charges and vodafone are unable, even with their new billing system to set credit limits.


I don't think businesses have realised the risks Vodafone's price gorging sets them up for.

Oh, and I like your new picture :)




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

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