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'That VDSL Cat'
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  # 1322402 10-Jun-2015 19:47
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DarthKermit: Voda would rather spend their money buying up other businesses than fixing the fundamental problems like their crappy call centresyell


well surely you get to that point where its expected, and so its perfectly fine to keep up status quo right? ;)




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  # 1322457 10-Jun-2015 22:00
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Was just the other day considering cancelling the VoIP line as we only use mobiles these days, guess this makes that decision easier.

 
 
 
 


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  # 1322475 10-Jun-2015 22:21
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insane: Was just the other day considering cancelling the VoIP line as we only use mobiles these days, guess this makes that decision easier.




We are weighing up the same thought. diching the Voip and just going naked. Maybe decision has been made for us.



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  # 1322478 10-Jun-2015 22:29
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  # 1322479 10-Jun-2015 22:30
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Do trademe still have the stupid policy of needing a phone number on an account? Thats about the only place I have mine listed still.




Richard rich.ms

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  # 1322484 10-Jun-2015 22:51
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Cloudy:
insane: Was just the other day considering cancelling the VoIP line as we only use mobiles these days, guess this makes that decision easier.




We are weighing up the same thought. diching the Voip and just going naked. Maybe decision has been made for us.

We had that decision made for us last year when we moved to Vodafone VDSL. Vodafone had no VoIP solution and their modem/routers are firmware locked so 2Talk had to be ditched. Not a bad thing really as we hardly used the 'landline' anyway.

'That VDSL Cat'
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  # 1322486 10-Jun-2015 22:53
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richms: Do trademe still have the stupid policy of needing a phone number on an account? Thats about the only place I have mine listed still.


Yes, they do.

rather annoying honestly....




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  # 1322556 11-Jun-2015 07:09
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Question is, will all T&C be honoured?  For example my free static IP I've had for probably over 10 years, when you could get it for free by just asking.




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  # 1322580 11-Jun-2015 08:31
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As long as the WXC support desk doesnt get sucked up into the Vodafone call centre.  Once that happens it'll be all down hill from then.

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  # 1322602 11-Jun-2015 09:04
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Lias: Yes.. Can we stop buying new toys and give me unified billing and account login between my ex TelstraClear and Vodafone mobile services.. Thanks :-P




I second that!

 

We have just shifted our mobiles over to Vodafone and was surprised when I received a separate bill for our mobiles and our broadband. I called them and had a moan but they said "we have different systems". Yeah, no shi*. It's ridiculous. The whole point of moving to them was to consolidate our packages and reduce cost, but it's not consolidated at all, it;'s like we are dealing with two different companies, mobile and broadband.

We should have stuck with 2Degrees :(


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  # 1322841 11-Jun-2015 15:21
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MileHighKiwi:
Lias: Yes.. Can we stop buying new toys and give me unified billing and account login between my ex TelstraClear and Vodafone mobile services.. Thanks :-P




I second that!

We have just shifted our mobiles over to Vodafone and was surprised when I received a separate bill for our mobiles and our broadband. I called them and had a moan but they said "we have different systems". Yeah, no shi*. It's ridiculous. The whole point of moving to them was to consolidate our packages and reduce cost, but it's not consolidated at all, it;'s like we are dealing with two different companies, mobile and broadband.

We should have stuck with 2Degrees :(



They can't merge the systems together.
The systems can't talk to each other.

Sorry but you'll be stuck on different bills unless they are willing to spend a XX million dollars for a new system

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  # 1322894 11-Jun-2015 16:05
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Salami: 
Sorry but you'll be stuck on different bills unless they are willing to spend a XX million dollars for a new system


For a company with revenue measured in billions per annum, that spent nearly a billion dollars on the purchase of TelstraClear(well over if you include the interest), that seems like a relatively small price to pay. 




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  # 1322929 11-Jun-2015 16:58
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Lias:
Salami: 
Sorry but you'll be stuck on different bills unless they are willing to spend a XX million dollars for a new system


For a company with revenue measured in billions per annum, that spent nearly a billion dollars on the purchase of TelstraClear(well over if you include the interest), that seems like a relatively small price to pay. 


Vodafone NZ's revenues are not in the billions, it will need to fund any changes from their resources and not the parents. From memory they made a loss last fiscal year.




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Using empathy takes no energy and can gain so much. Try it.

 

 


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  # 1322975 11-Jun-2015 19:08
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mattwnz:
Andib: Annnnd a 4th billing system to add to the mix. 
Vodafone Mobile, iHug, Telstraclear and now WXC

The thing about VF is that they tend to get rid of the brands, so they are just buying customers. Other buyouts from other companies tend to keep the brands, and the goodwill the brand has.


Not just customers, Infrastructure/Technology

Buying TelstraClear allowed them to offer cable internet and TV, in addition to more customers
This will probably allow them to offer better voip services

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  # 1322980 11-Jun-2015 19:20
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MikeB4:
Lias:
Salami: 
Sorry but you'll be stuck on different bills unless they are willing to spend a XX million dollars for a new system


For a company with revenue measured in billions per annum, that spent nearly a billion dollars on the purchase of TelstraClear(well over if you include the interest), that seems like a relatively small price to pay. 


Vodafone NZ's revenues are not in the billions, it will need to fund any changes from their resources and not the parents. From memory they made a loss last fiscal year.


According to the Herald and NBR, Vodafone NZ's revenue is in fact in the billions.
1.77 billion in the financial year ending March 31st 2013 according to the NBR, and 2.06 billion in the year to March 31st 2014 according to the Herald. Profit is obviously much less, and yes they did make a small loss last year, mostly on the back of the merger, and the interest they are paying to the parent for the merger loan.






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