Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
8659 posts

Uber Geek
+1 received by user: 2978

Lifetime subscriber

  # 1332202 26-Jun-2015 15:52
One person supports this post
Send private message

tbbbb: any update


Jase2985: sometimes things take a little time and can be a little frustrating but the right people know your issue and its being looked at.


Just sit back and wait, they will let you know when its been fixed.



19 posts

Geek
+1 received by user: 2


  # 1332258 26-Jun-2015 16:40
Send private message

Cheers

 
 
 
 




19 posts

Geek
+1 received by user: 2


  # 1333784 29-Jun-2015 22:48
Send private message

bump

4502 posts

Uber Geek
+1 received by user: 1068


  # 1333792 29-Jun-2015 23:44
Send private message

As has been said before - I'm sure John will update you when there is an update to be provided.

1373 posts

Uber Geek
+1 received by user: 326


  # 1333796 30-Jun-2015 00:56
One person supports this post
Send private message

Hopefully Vodafone aren't actually re-designing their core network here... it simply looks like during provisioning, customer has been mapped to the wrong handover. undecided

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 1333806 30-Jun-2015 06:26
Send private message

yitz: Hopefully Vodafone aren't actually re-designing their core network here... it simply looks like during provisioning, customer has been mapped to the wrong handover. undecided


+1

8659 posts

Uber Geek
+1 received by user: 2978

Lifetime subscriber

  # 1333808 30-Jun-2015 06:33
One person supports this post
Send private message

tbbbb: bump


i know you want a resolution, but you issue probably isnt a high priority, people that are paying for connections and cant connect at all probably take a little bit more of a priority over you.

 
 
 
 


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 1333812 30-Jun-2015 06:48
Send private message

tbbbb: bump


No need to bump the thread, As advised bottom of page2 it's with the design team they know why the traffic is going via ChCh and the way to correct it, Now it needs to follow the correct process, It's not a fault so it's handled different and yes will take longer


Thanks



19 posts

Geek
+1 received by user: 2


  # 1333983 30-Jun-2015 11:03
Send private message

How long am i expected to wait for this to happen?


646 posts

Ultimate Geek
+1 received by user: 228


  # 1333997 30-Jun-2015 11:09
Send private message

Well if you aren't content on waiting, then go get employed by VF, then do it yourself while at work.   :)




NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 1334003 30-Jun-2015 11:13
Send private message

tbbbb: How long am i expected to wait for this to happen?



Planned work / changes go into a list of things to be done in order (your change is on this list) Faults are worked on with much higer priority and don't require change request

If this was changed under fault and went pear shaped then you would be starting another thread that you don't have an internet connection,

It's not just your connection that is going to be migrated to improve the routing

John

383 posts

Ultimate Geek
+1 received by user: 132


  # 1334011 30-Jun-2015 11:18
Send private message

johnr:
tbbbb: How long am i expected to wait for this to happen?



Planned work / changes go into a list of things to be done in order (your change is on this list) Faults are worked on with much higer priority and don't require change request

If this was changed under fault and went pear shaped then you would be starting another thread that you don't have an internet connection,

It's not just your connection that is going to be migrated to improve the routing

John


The English or Marketing version of this would be something like, "It won't happen over night but it will happen!" 
I personally would not be expecting anything immediate and probably not something that would meet your definition of soon.
These are just my guesses based on some experience with this type of change request.




Please note: I have a professional bias towards Vodafone.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


# 1334012 30-Jun-2015 11:19
Send private message

Jaxar:
johnr:
tbbbb: How long am i expected to wait for this to happen?



Planned work / changes go into a list of things to be done in order (your change is on this list) Faults are worked on with much higer priority and don't require change request

If this was changed under fault and went pear shaped then you would be starting another thread that you don't have an internet connection,

It's not just your connection that is going to be migrated to improve the routing

John


The English or Marketing version of this would be something like, "It won't happen over night but it will happen!" 
I personally would not be expecting anything immediate and probably not something that would meet your definition of soon.
These are just my guesses based on some experience with this type of change request.


Thank you and you are correct and it's quite a change going in as well



19 posts

Geek
+1 received by user: 2


  # 1335549 2-Jul-2015 10:06
Send private message

Thanks,
It is nice to know this is not a fault and that your network is designed to operate this way.
Given that that you cannot provide any reasonable expectation on when this would be resolved, Would i have reasonable grounds to get out of the 12 month contract i just resigned with your company?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 1335559 2-Jul-2015 10:18
Send private message

tbbbb: Thanks,
It is nice to know this is not a fault and that your network is designed to operate this way.
Given that that you cannot provide any reasonable expectation on when this would be resolved, Would i have reasonable grounds to get out of the 12 month contract i just resigned with your company?


Is your internet connection working? Yes I would say ' no ' as you are on a consumer grade internet connection best effort and as I have advised a CR is in the system to move all impacted connections to a new HOL you just need to hold tight and wait for the migration (not just your connection will be migrated)

The routing has very very little impact to your actual internet connection 99% of users would not even know or care

John

1 | 2 | 3 | 4
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Dunedin selects Telensa to deliver smart street lighting for 15,000 LEDs
Posted 18-Jul-2019 10:21


Sprint announces a connected wallet card with built-in IoT support
Posted 18-Jul-2019 08:36


Educational tool developed at Otago makes international launch
Posted 17-Jul-2019 21:57


Symantec introduces cloud access security solution
Posted 17-Jul-2019 21:48


New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.