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  Reply # 98615 6-Dec-2007 19:09
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If they offered $79.95 a month for a 20GB cap with free tolls (talk for an hour hang up call back) within NZ I'd switch as that is what I am paying now. It's only FS/128, although if I pay $10 more a month it would be FS/FS.

Although I dont really care about tolls to be honest, downside is it's part of the package. So minus the tolls I'm paying $59.95 for the internet connect.

Downside is this is for only a year then I dont have a free phone line ($40 a month to pay again) But by then hopefully there will be other options available.

Although if a good option came up right now I'd switch due to the very bad service I get through my current ISP..

Excuse my bad engrish as I work shift work and I'm very tired right now :D


$59.95 - FS/128 20GB cap
$20.00 - talk to anyone for up to an hour in NZ for free

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  Reply # 98616 6-Dec-2007 19:15
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dazzap: One thing that seems to be missing with VFX is capped calling like we already have for our WxC non-code tolls (no VFX at present - too costly). We pay $19.95/mth for 1000 mins to most civilised places in the world excl mobiles. This is a reasonable deal.

Why would any one of those who make frequent long toll calls switch, when they'll be paying more for the same thing?


Because uncivilised South Africans like myself only have a choice between 16c per minute via the almost un-documented poor quality huge delay Telecom 0161 "service" and the 10c per minute good quality VFX product with very little delay.  There are very few specials to South Africa even though around 10% of NZ is from SA.  (I believe the South Africans are more than the Maori; time to start our own political party!)

There are other countries that also do not feature on the specials lists.  I suspect it is due to the lack of competition in those countries.  In fact, it cost cheaper to phone SA via VFX than for my parents in SA to phone their neighbour!  On the other hand, with VFX I can also phone a South African mobile for the same price as phoning an NZ mobile.  I believe that is because Telecom and Vodafone are not competing on price (price fixing), but let's keep this on topic and not go into that here.




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Reply # 98617 6-Dec-2007 19:27
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Niel:
Because uncivilised South Africans like myself only have a choice between 16c per minute via the almost un-documented poor quality huge delay Telecom 0161 "service" and the 10c per minute good quality VFX product with very little delay.


Well, perhaps if someone used the internets (though that could be deliberate given previous instances)... they'd find the documentation on the Telecom website (quite easy to find). I use the service on a regular basis to China and find the $0.04 per minute to landlines and mobiles really good.

Anyway back on topic...




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  Reply # 98622 6-Dec-2007 19:38
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Xnet: In relation to the speed comments and those of you wanting options for lower speeds at a lower price....... I wish we could! The only NDSL service available for wholesale is the FS/FS access. I actually believe that in time, the matter of speed will completely dissapear and all copper based broadband services might end up simply operating at the highest speed that the line is able to support.


I have a question on this one which has probably been answered a few times with various degrees of accuracy, but I would appreciate a technical answer from XNet. How come my modem sync at over 9Mbps, says my line can (with the conditions at this moment in time) go over 11Mbps, but still doing a speed test to the XNet server can not even produce 4Mbps throughput? I am on the Pakuranga exchange which was the first to go ADSL2+, so I would have thought I would have a relatively good connection into the backbone. What is missing from this equation? Thanks.

(Calls to China are cheap and good quality due to lots of competition, almost nothing for South Africa. And 0161 was removed from the phone book long ago, and used to be hidden on the web site.)




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  Reply # 98663 6-Dec-2007 22:34
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Xnet Fusion:  $69.95...
Savings for me:  $5 only for me, and FS Upstream....
Having the CEO explain to consumers why:  Priceless!

Hey, thanks for the great explanation, great PR and customer service!  Would definitely go on Xnet Fusion once it comes out!



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  Reply # 98689 7-Dec-2007 06:29
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Niel:
Xnet: In relation to the speed comments and those of you wanting options for lower speeds at a lower price....... I wish we could! The only NDSL service available for wholesale is the FS/FS access. I actually believe that in time, the matter of speed will completely dissapear and all copper based broadband services might end up simply operating at the highest speed that the line is able to support.


I have a question on this one which has probably been answered a few times with various degrees of accuracy, but I would appreciate a technical answer from XNet. How come my modem sync at over 9Mbps, says my line can (with the conditions at this moment in time) go over 11Mbps, but still doing a speed test to the XNet server can not even produce 4Mbps throughput? I am on the Pakuranga exchange which was the first to go ADSL2+, so I would have thought I would have a relatively good connection into the backbone. What is missing from this equation? Thanks.

(Calls to China are cheap and good quality due to lots of competition, almost nothing for South Africa. And 0161 was removed from the phone book long ago, and used to be hidden on the web site.)


With Telecom upgrading the exchanges to the new ISAM's which are ADSL2 devices they are still only running the ADSL profiles, even though the sync speeds are now higher the throughput rates are tied to the standard ADSL profiles




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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  Reply # 98768 7-Dec-2007 15:54
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hey, I have a question;

Can I have one vfx line with more than one number?

And, can I be in Wellington and get an Auckland number?

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  Reply # 98778 7-Dec-2007 16:42
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modcar: Can I have one vfx line with more than one number?

And, can I be in Wellington and get an Auckland number?

Hmmm, both these questions have been asked several times before, but to summarise:

Q:  Can I have one vfx line with more than one number?

A:  Maverick mentioned a while back that they are looking at providing a secondary number in a different LICA (free calling area) which would forward calls through to a nominated VFX number in a different LICA i.e. you could have a main number in Wellington and an Auckland number which forwarded the calls to it.  However, this function is not yet available.

To all the Asterisk experts out there:  Would Trixbox provide another way around this problem by using multiple incoming calls?

Q:  And, can I be in Wellington and get an Auckland number?

A:  No, as this conflicts with the NAD rules.  However, my answer to the question above at least provides you with an incoming number in Auckland once that function is available.

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  Reply # 98780 7-Dec-2007 16:48
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hey thanks for answering that!

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  Reply # 99043 9-Dec-2007 14:31
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Well Gang, I've already learned a lesson on blogging. On Friday I composed a lengthy reply to some of the comments only to have it not load and is lost forever. I'll copy the info from now on before hitting upload.

Just to clarigy the questions relating to rounding. Calls will appear on your invoice call detail records (CDR) exacctly as rated. So a two minute call at .16 per minute will appeare as .32 cent. No rounding is done until the total invoice is summed and the gst is added. At that point the system is hard coded to round down to the nearest .05cents in the customer's favor.

On the subject of capped calling (super caps). You got it.. Well to be honest, it was already in the works. This thread really proves my point that every customer has different requirements and although we cannot suite everyone, we can help the majority. This thread has people who dont much care about calling, some that make a few short duration calls and some that like the long chats home. The VFX per minute rates are far cheaper than you can get from PSTN calls for short duration calls.

But, many people are better off with a capping plan, so we will launch our standard Supercaps www.wxc.co.nz/tolls  on VFX starting in January. We will post a thread next week advising those of you who are interested when you can make the request (we need to sort out billing and advise sale and Customer Care).

Funny enough, the easy part of IP Voice is switching the calls, the billing, security and interoperability is the hard part. Shrap and Maverick would kick my "Sales Weenie" butt if we turned loose everything at once.

We will also look into making our site user friendly for blind New Zealanders. I am unsure as to how to acheive that but we have some smart folks that will figure it out. Frankly I am embarrassed that we had not thought about it before. It will become part of the web design folks scope in the future.

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  Reply # 99051 9-Dec-2007 15:00
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Xnet: But, many people are better off with a capping plan, so we will launch our standard Supercaps www.wxc.co.nz/tolls  on VFX starting in January. We will post a thread next week advising those of you who are interested when you can make the request...

Awesome news!  Thanks very much Cecil Smile

This has been my one reservation with VFX so far in that at times my wife has lengthy phone conversations with people regarding animals and all their various problems / issues etc.  It's not uncommon for these calls to extend beyond one hour at which point we have already paid more than the $1.99 on WxC's capped plan for landlines.

In addressing this shortcoming, you truly are offering us, your customers, the best of both worlds Cool

Many Thanks for listening to our concerns, and -- once again -- acting on them Smile

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  Reply # 99054 9-Dec-2007 15:23
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Ah, good to know how the call charges are done.  Amazing that we have a company that rounds down in favour of the customer!

But what about the internet data usage?  Mine is always multiples of 10MB even though the bill states the cost "per MB".  Not that a fraction of a cent will make a difference, simply wondering how it works.  Thanks.


(When I started using GeekZone I had trouble with lost posts.  Got into the habbit of copying before submitting long posts.)




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  Reply # 99060 9-Dec-2007 16:09
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Niel: (When I started using GeekZone I had trouble with lost posts.  Got into the habbit of copying before submitting long posts.)

Yep -- always press CTRL-A then CTRL-C before clicking POST REPLY.

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  Reply # 99404 11-Dec-2007 11:16
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Hi guys

I'm moving to a new place in dunedin in January so I've got a couple of questions I'd really appreciate your input with.

1. Will Xnet fusion available in Dunedin then?

2. Will there be any new connection fees? (i dont think there will be an existing line connection)

3. If i decided against naked DSL, what are the typical new line connection fees for a normal phone line?

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  Reply # 99494 11-Dec-2007 20:23
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Niel: But what about the internet data usage? Mine is always multiples of 10MB even though the bill states the cost "per MB". Not that a fraction of a cent will make a difference, simply wondering how it works. Thanks.


Got my bill today and for the first time the data usage is counted to 1MB instead of 10MB.  Not really relevant to the original post, but is relevant to the discussion around the original post.




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