Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


aw



273 posts

Ultimate Geek
+1 received by user: 7

Subscriber

Topic # 179069 25-Aug-2015 12:44
Send private message

I was checking up on the Fusion Unlimited early termination fee as I have a contact who has this but was asking me how to get out of his landline entirely due to changed family circumstances. He signed up in Feb 2015. Wants to downgrade to cellphone and mobile data only.

I see the term is now 12 months, down from 24. Does this shortened contract term apply to existing customers or just new signups?

TIA

Andrew

Create new topic
Baby Get Shaky!
1483 posts

Uber Geek
+1 received by user: 344

Subscriber

  Reply # 1373873 25-Aug-2015 14:21
Send private message

If the term was 24 months when they signed up, than 24 months is what they agreed to. Any new offer/term would not replace the current offer/term in place. They could try requesting cancellation under hardship to avoid any early termination fees?

13322 posts

Uber Geek
+1 received by user: 1587


  Reply # 1373909 25-Aug-2015 14:51
Send private message

You would need to read the terms of your particular contract.

 
 
 
 


aw



273 posts

Ultimate Geek
+1 received by user: 7

Subscriber

  Reply # 1374721 26-Aug-2015 16:00
One person supports this post
Send private message

Yeah this person's circumstances have changed dramatically due to a very close bereavement, so I may see if we can get it waived on compassionate grounds. I'll call WXC shortly.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.