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28199 posts

Uber Geek

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Biddle Corp
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  # 1386192 12-Sep-2015 13:04
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Without knowing the DSL stats from your modem that show your ADSL sync rate it's impossible to offer any other advice.



559 posts

Ultimate Geek

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  # 1386200 12-Sep-2015 13:36
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Try typing this into your web browser

 

http://192.168.1.1/

 

then probably Name Admin
                    Password Admin

then look for statistics, xdsl or similar. That should give you your modem stats

 
 
 
 


5547 posts

Uber Geek


  # 1386201 12-Sep-2015 13:38
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beenz:
sbiddle: Looking around that area and your information above I'd go as far as saying that there is nothing wrong.

My pick is you're on a BUBA connection off an ASAM in which case you're ADSL1 so could have never got 10-15Mbps.

Chorus put you in a 5Mbps area so your performance lines up with that.




Sorry that has gone right over my head.
BUBA and ASAP.
no idea what that is or means and not sure I want to either ☺

So bottom line do you think it is worth getting a master ADSL filter would that speed my connection up ?
And in the past 18 months it has definitely slowed down.
Thanks


As others have mentioned, to fully diagnose the issue, then we need the DSL line stats. Basically, this is the rate that your modem is talking to the local exchange or cabinet, and gives some indication of the quality and length of the physical cable between you and the exchange.

The DSL stats can also show up problems with the wiring inside your house - this is a very common issue as you are essentially using wiring designed to run phones for a completely different purpose (internet data). The master filter talked about is a device that is wired permanently in to the house wiring that isolates the (potentially) problematic existing wiring from the internet connection, and gives you a single outlet to plug your modem into and removes the need for all the plugin filters. The normal cost from Chorus to install is about $200.

A master filter will generally help increase the quality/speed of the line between your house and the exchange or cabinet.

However, given the speedtest results are roughly in line with Chorus expected throughput of 5MB/s, it's less likely there is a major fault with the line.

The >5Mb/s area indicates a long line between you and the exchange or cabinet you are connected to - the only solution to this is move house (i.e. closer).

If you are getting a wide variation in speed (much slower in the evenings) and have confirmed that it isn't another device in your home (TV etc.) using a lot of data at this time, then the most likely explanation is a bandwidth bottleneck feeding the cabinet or exchange you are connected to. With lots of people streaming TV at night, this is becoming more of an issue, particularly in more rural areas on BUBA connections as noted above. This is a limitation of either the hardware in the local exchange/cabinet or the connection to that cabinet that is shared by everyone connected to it, regardless of ISP.

Basically, if you can provide the DSL stats requested, then it should be fairly easy to work out whether this is an issue between you and the local exchange, or an issue between the exchange and the rest of the world. Given your approximate location, I would guess at the second, but it is only a guess...


80 posts

Master Geek


  # 1386204 12-Sep-2015 13:55
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I'm guessing 'the standard vf white modem' is the Vodafone station / SerComm SGH 1500?

If so, 'we' dont have access to the DSL stats, only mode (adsl 2+ etc) and uplink and downlink speeds (MBits/s)



435 posts

Ultimate Geek


  # 1386218 12-Sep-2015 14:15
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MrBob: I'm guessing 'the standard vf white modem' is the Vodafone station / SerComm SGH 1500?

If so, 'we' dont have access to the DSL stats, only mode (adsl 2+ etc) and uplink and downlink speeds (MBits/s)


Ol first of all thanks for the fantastic replies even though some it may be a bit to technical for me.

My router is the vf station SGH 1500 which does not have DSL STATS and moving is not an option.
So basically reading all the posts there is not much wrong and not much that I can do.
Thanks

19282 posts

Uber Geek
Inactive user


  # 1386222 12-Sep-2015 14:26
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To get the best out of a connection get a master filter installed and remove line filters



435 posts

Ultimate Geek


  # 1386232 12-Sep-2015 15:08
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johnr: To get the best out of a connection get a master filter installed and remove line filters


Would you recommend anyone to do this ?
I am in North canterbury West Eyreton , so travel costs are normally a big consideration.
Thanks

 
 
 
 




435 posts

Ultimate Geek


  # 1386233 12-Sep-2015 15:08
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johnr: To get the best out of a connection get a master filter installed and remove line filters


Would you recommend anyone to do this ?
I am in North canterbury West Eyreton , so travel costs are normally a big consideration.
Thanks

5547 posts

Uber Geek


  # 1386237 12-Sep-2015 15:26
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Your ISP should be able to arrange Chorus to do this. It is normally about $200.

8799 posts

Uber Geek

Lifetime subscriber

  # 1386242 12-Sep-2015 15:53
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you device still shows your connected speed so post that, its better than nothing

164 posts

Master Geek


  # 1386417 12-Sep-2015 23:39
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would 700 metres from a chorus cabinet be a long way, as far as signal is concerned

4606 posts

Uber Geek


  # 1386418 12-Sep-2015 23:49
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For ADSL or VDSL?

164 posts

Master Geek


  # 1386460 13-Sep-2015 07:07
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quickymart: For ADSL or VDSL?

ADSL

4606 posts

Uber Geek


  # 1386461 13-Sep-2015 07:10
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Not too bad, but it depends if you're connected to that cabinet or not, and what path it takes to reach your house. It could run all the way to the end of the street and all the way back to get to you.

19282 posts

Uber Geek
Inactive user


  # 1386463 13-Sep-2015 07:23
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kaihoka: would 700 metres from a chorus cabinet be a long way, as far as signal is concerned


Copper does not always run a direct path to the customers house

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