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Topic # 180644 16-Sep-2015 10:28
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I was on Skinny network and had a "4G" phone Huawei Y550, only to find out it worked on 4G in Wellington, Christchurch, and Ashburton, but not Timaru where I live. Was quite disappointed, and have since changed to Vodafone.

So for Vodafone I bought a "4G" phone, a Smart Prime, only to discover the same thing, no 4G here, but actually in Wellington, Christchurch, and Ashburton no 4G either.

My question is, where can this handset actually get 4G?

Will additional 4G bands be rolled out in time so that I'll receive 4G in the areas I frequently visit as above?

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  Reply # 1388435 16-Sep-2015 10:38
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It doesn't have band28, which is more rural oriented...otherwise it does indeed do 4G.
It should get 4G in most urban centers, especially if you're using it on vodafones network.

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  Reply # 1388443 16-Sep-2015 10:56
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The Vodafone Smart prime supports 4G (on 1800MHz) but not 4G Extended (as we're calling it now - 700MHz). You can check coverage on our site here http://www.vodafone.co.nz/network/coverage/

 
 
 
 


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  Reply # 1388449 16-Sep-2015 11:11
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As above you need a handset that supports band 28 700Mhz



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  Reply # 1388457 16-Sep-2015 11:49
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Well thats weird then.

How do I get the coverage map to show 1800MHz 4G only and not include extended 4G/700Mhz?

According to the coverage map, I should get "normal" 4G in Timaru, Ashburton, Christchurch or Wellington. But I don't in any of those places.



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  Reply # 1388463 16-Sep-2015 12:05
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Unless I'm mistaken? On older phones on the screen in increasing speed it would show GPRS, 3G, H+, on the Skinny Y550 it would show 4G in the 3 places I mentioned but not Timaru...

The Smart Prime with Android 5 shows the same but I've never seen 4G on the screen anywhere on the road from Dunedin right up to Napier, unless 4G is lumped in under H+?

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  Reply # 1388470 16-Sep-2015 12:24
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How do I get the coverage map to show 1800MHz 4G only and not include extended 4G/700Mhz?



Dylan alludes to this above...on their coverage map '4G' is 1800mhz.



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  Reply # 1388473 16-Sep-2015 12:27
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Dairyxox: Dylan alludes to this above...on their coverage map '4G' is 1800mhz.


Then whats going on, why no 4G anywhere I go?

The phone is factory set under "mobile network settings" to "automatic" 4G/3G/2G preferred network type.



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  Reply # 1388488 16-Sep-2015 12:37
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Geese:
Dairyxox: Dylan alludes to this above...on their coverage map '4G' is 1800mhz.


Then whats going on, why no 4G anywhere I go?

The phone is factory set under "mobile network settings" to "automatic" 4G/3G/2G preferred network type.


I should add for (one) example, Timaru coverage map 4G vs 4G extended is 98% identical, same strengths in the same places, just 4G has a couple of tiny extra patches out of town. so if the coverage map 4G is 1800MHz and the phone is 1800MHz, then it should work, but isn't, anywhere?

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  Reply # 1388505 16-Sep-2015 13:32
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  Reply # 1388507 16-Sep-2015 13:34
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I just went into town to high strength 4G coverage area. Went into available networks setting. Among others it had Vodafone 3G(current), Vodafone 4G(available).

I selected 4G, signal goes to nil, then after 15ish seconds, it goes back to Vodafone 3G. I repeated this at 5 different places around town with full strength and same result.

Is my phone faulty?



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  Reply # 1388509 16-Sep-2015 13:36
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I'm on prepaid. New phone and new sim. Is there a special sim, a "4G sim", required for 4G to work?

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  Reply # 1388511 16-Sep-2015 13:38
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No a SIM is a SIM please DM me your mobile number and let me look

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  Reply # 1388796 17-Sep-2015 07:15
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@Geese you are on a grandfathered Prepay plan that does not have 4G access ' Freebee '

The plan ' Prepay ' has 4G access and this also includes carryover unused minutes and data for 12 months and other benefits

http://www.vodafone.co.nz/prepay/



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  Reply # 1388862 17-Sep-2015 09:43
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johnr: @Geese you are on a grandfathered Prepay plan that does not have 4G access ' Freebee '

The plan ' Prepay ' has 4G access and this also includes carryover unused minutes and data for 12 months and other benefits

http://www.vodafone.co.nz/prepay/


Thanks for finding that out. Its quite unreal how fast the mobile world moves. Buy a new 4G phone and sim 5 weeks ago, and find the sim's included plan has already been deemed a grandfathered plan!

I just simply wondered why I had a 4G phone advertised as such with big letters 4G on the back, and Vodafone has 4G network, yet I was not seeing 4G anywhere. I had no idea 4G access was restricted as a big carrot to get people off the better "older" plans in onto the new ones that aren't really worth being on, unless of course data speed is of paramount importance.

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  Reply # 1388876 17-Sep-2015 10:05
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What Prepay plan did you opt for when you set up your connection?



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