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Topic # 180684 17-Sep-2015 21:37
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We have a 15mbps connection here but today/yesterday its been so damn slow like cant stream anything and cant watch skygo and alot of sites will take forever to load.Has always been decent speeds.
I even just clean isntalled windows 10 to try fix it but did nothing.Oh well lovely fast new install was worth it.
Any ideas on fixes?




Ludez

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  Reply # 1389326 17-Sep-2015 21:37
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



BDFL - Memuneh
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  Reply # 1389337 17-Sep-2015 21:41
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Are you cable? I suspect not.

 
 
 
 




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  Reply # 1389339 17-Sep-2015 21:41
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Nope not on cable just on regular adsl 2?




Ludez

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  Reply # 1389341 17-Sep-2015 21:42
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follow peter readers advise above and answer those questions

but i suspect the issue may be with the ISP



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  Reply # 1389343 17-Sep-2015 21:50
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It actually says on the modem info that we are connected at 17mbps but ive never seen 17 so far highest is 15 and average is 11-13




Ludez

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  Reply # 1389345 17-Sep-2015 21:53
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Are you testing over WiFi?

Also when starting a thread it always helps to add approximate location



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  Reply # 1389346 17-Sep-2015 21:54
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Nope im only connected through ethernet.




Ludez



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  Reply # 1389348 17-Sep-2015 21:54
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Takes a good 15 seconds for the reply to post on here aswell




Ludez

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  Reply # 1389349 17-Sep-2015 21:56
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Added another question above



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  Reply # 1389351 17-Sep-2015 22:00
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Sorry shouldve added im in blenheim specifically woodbourne and my plan is adsl2 unlimited




Ludez

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  Reply # 1389352 17-Sep-2015 22:06
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What do you get on a local speedtest this evening?



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  Reply # 1389353 17-Sep-2015 22:08
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speedtest




Ludez



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  Reply # 1389363 17-Sep-2015 22:20
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Youtube works fine.However most sites load very slowly,Even the vodafone website is very slow.




Ludez



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  Reply # 1389458 18-Sep-2015 07:57
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Still slow this morning too




Ludez

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