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Topic # 180884 24-Sep-2015 20:49
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...for a Vodafone expert (John?)

 

(1) My wife and I have her phones on some sort of shared plan - I pay for my plan as well as $19 a month for her (formerly Prepay) plan. She would like to upgrade to an iPhone 6 (S or non-S) from her iPhone 5. We purchased her iPhone 5 outright and she just used it on Prepay.
Is there an option for her to purchase the iPhone 6 (S or otherwise) and pay it off over 12 or 24 months on my account?

(2) My phone is a Nokia Lumia 930 Windows phone. Currently there is no "My Vodafone" app for the Windows phone, so I have to visit the Vodafone website from my phone and click on "My Vodafone" from there to see my data usage etc. That works fine, and shows me how many megabytes I have left, but there are two other gauges there - one is called "5" and says "23 used...-18 remaining" below it. The other one is called "110" and says "506 used...-396 remaining". What are these for? Voice minutes/text messages? The plan I'm on has unlimited minutes and texting.

Thanks in advance smile

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  Reply # 1394014 25-Sep-2015 06:00
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Found out the name of the plan - it's a Red Share plan.

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  Reply # 1394097 25-Sep-2015 08:40
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johnr: http://www.vodafone.co.nz/monthly-device-payment/



How do you select phone only given that you're already with vodafone ?







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  Reply # 1394496 25-Sep-2015 16:49
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Thanks John. Will have a look when I'm home.
What do the numbers in My Vodafone represent though?

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  Reply # 1394502 25-Sep-2015 17:10
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Add a screen shot so I can see



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  Reply # 1394591 25-Sep-2015 20:56
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This is what I see in My Vodafone.

Click to see full size



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  Reply # 1394920 26-Sep-2015 16:51
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Anyone got any idea what the figures mean?

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  Reply # 1395011 26-Sep-2015 19:17
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Yes but need to check Monday



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  Reply # 1395940 28-Sep-2015 18:06
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johnr: Yes but need to check Monday

Evening John, how did you get on?



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  Reply # 1397490 30-Sep-2015 18:27
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Any update?

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  Reply # 1397507 30-Sep-2015 18:45
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quickymart: Any update?


Been really busy DM me your mobile number



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  Reply # 1399913 4-Oct-2015 23:31
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Just looked at the plans again:

http://www.vodafone.co.nz/mobile-plans/sim-only/

I think I'm currently getting some bonus data deal as I seem to have an allowance of 4.5GB, but I can't find a plan that shows this, and my invoice shows me as being on "RED+ Essentials - BYO Smartphone - open term"...what gives? Am I on a grandfathered plan with 4.5GB instead of 5GB?

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  Reply # 1400012 5-Oct-2015 09:57
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quickymart:... Am I on a grandfathered plan with 4.5GB instead of 5GB?


Yes, sounds like you are. In May the Red + Essenentials open term plan changed from 4.5GB to 5GB and the price changed from $69 to $79.



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  Reply # 1413210 24-Oct-2015 15:57
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johnr:
quickymart: Any update?


Been really busy DM me your mobile number

Any update John? I forgot about this - didn't realise this was almost a month ago :(

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  Reply # 1413211 24-Oct-2015 16:13
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AFAIK you can have up to 2 devices being paid off on term, the details of it I don't know, might pay to call in to retail and get it sorted, they're pretty clear generally opening time.

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