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  Reply # 1471091 14-Jan-2016 16:54
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VodafoneDylan: Full info now here http://www.scoop.co.nz/stories/BU1601/S00185/vodafone-announces-vision-to-create-inovative-aukland-home.htm


Will one of their innovations be learning to spell innovation and Auckland correctly ? :) 


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  Reply # 1471093 14-Jan-2016 16:57
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Personally the new work space sounds "interesting", but for my money I'd rather see them get the stuff they are already doing, done better and their processes improved. 

 
 
 
 


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  Reply # 1471094 14-Jan-2016 17:00
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I agree, be nice if they stopped offshoring calls and sent them back to people in NZ (maybe even at Smales Farm) who could actually help. Plenty of complaints about the Philippines call centre on FB.

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  Reply # 1471097 14-Jan-2016 17:06
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networkn: Personally the new work space sounds "interesting", but for my money I'd rather see them get the stuff they are already doing, done better and their processes improved. 


People will be moving from a number of buildings into the one location at Smales Farm. It's exactly about improving processes by bringing people together in one place.

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  Reply # 1471098 14-Jan-2016 17:07
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Single point of failure and all that tho.. :(




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  Reply # 1471144 14-Jan-2016 17:29
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freitasm: So, all that talk about not moving, moving, saying the paper was misinformed, etc was just crap.

Bullsh1t is still a sport.


Nothing was confirmed / signed at that point,

Edit: Did not like the quote due to bad word

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  Reply # 1471145 14-Jan-2016 17:29
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freitasm: So, all that talk about not moving, moving, saying the paper was misinformed, etc was just crap.

Bullsh1t is still a sport.


You know that the VF ' Communications Team' can neither confirm nor deny your assertion

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  Reply # 1471146 14-Jan-2016 17:30
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quickymart: I agree, be nice if they stopped offshoring calls and sent them back to people in NZ (maybe even at Smales Farm) who could actually help. Plenty of complaints about the Philippines call centre on FB.


New office in Chch as well coming online

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  Reply # 1471225 14-Jan-2016 18:28
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Will that mean the end of offshoring calls? I hope so eh.

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  Reply # 1471228 14-Jan-2016 18:30
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quickymart: Will that mean the end of offshoring calls? I hope so eh.


I actually don't mind the offshoring so long as they sort out the lack of promised call backs. Its cheaper and means the end price is lower and they are perfectly capable of dealing with most of the first tier BS that people call their telco about.




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  Reply # 1471280 14-Jan-2016 20:05
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I'm looking forward to the climbing wall .. that'll be fun!

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  Reply # 1471447 14-Jan-2016 23:04
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freitasm: So, all that talk about not moving, moving, saying the paper was misinformed, etc was just crap.

Bullsh1t is still a sport.

Knee jerk reaction by an inexperienced team who were probably sipping the pre-Xmas bubbles in the Viaduct...give them time, they'll figure it out eventually - forcing an apology from the Herald won't help them in the longer term, all about building relationships, not ending them....

Opps, can't post words the OP is able to, perk of owning the site I guess;-)




Matt East

 

 


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  Reply # 1471483 15-Jan-2016 05:39
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Will there be any assistance for people who currently commute from a long distance (ie, out east/south Auckland) to the Viaduct? Or no?

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  Reply # 1471591 15-Jan-2016 08:57
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MattEast:
freitasm: So, all that talk about not moving, moving, saying the paper was misinformed, etc was just crap.

Bullsh1t is still a sport.

Knee jerk reaction by an inexperienced team who were probably sipping the pre-Xmas bubbles in the Viaduct...give them time, they'll figure it out eventually - forcing an apology from the Herald won't help them in the longer term, all about building relationships, not ending them....

Opps, can't post words the OP is able to, perk of owning the site I guess;-)


My understanding is the original article said staff had been informed. Since that happened yesterday we can hardly call it accurate.

quickymart: Will there be any assistance for people who currently commute from a long distance (ie, out east/south Auckland) to the Viaduct? Or no?


There was nothing confirmed as they are still looking at numbers but there was some talk about the bright future of Auckland public transport.




Please note: I have a professional bias towards Vodafone.

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  Reply # 1471593 15-Jan-2016 09:00
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Jaxar:
MattEast:
freitasm: So, all that talk about not moving, moving, saying the paper was misinformed, etc was just crap.

Bullsh1t is still a sport.

Knee jerk reaction by an inexperienced team who were probably sipping the pre-Xmas bubbles in the Viaduct...give them time, they'll figure it out eventually - forcing an apology from the Herald won't help them in the longer term, all about building relationships, not ending them....

Opps, can't post words the OP is able to, perk of owning the site I guess;-)


My understanding is the original article said staff had been informed. Since that happened yesterday we can hardly call it accurate.


An easy mistake but the news about move was in itself correct. Vodafone made it look like completely, 100% wrong. Matt can blame new comm's staff but decision is really at the top - Russell could easily just said "yes, but no details are available" instead of the whole "we are thinking of taking legal action against the paper" that doesn't look good (well, for the majority of readers it makes no difference really but for industry analysts and observers it just feels like disconnected).

Also, remember that large companies trying to control news  is something that doesn't really work in this century. It could have been something easy to do in the 90s and early 2000s but these days it's all but impossible to control news flow.






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