kiwigeek1: beats me.. but their website says this as I posted above
International Roaming is automatically activated for Telstra Pre-Paid mobile services
her sim is telstra prepaid
Call Telstra. What the website says doesn't mean anything if there's an error in provisioning.
It's not a locked handset (this is for preventing people using other SIM cards, not networks). It's not a bug (I've used Windows Phone 8 around the world, different models, handsets go under network test exactly to prevent this). It has to be an account setting that is not correct.
kiwigeek1: but unlocking means you can change the sim to another provider from whom sold it
roaming should be unlocked automatically.. as it uses their sim but foreign network.. both charge hence why its like $1.50 per min and 60 cents per sms
both networks creaming of you
Which is not what happened to my sons phone it wouldn't roam here either despite Telstra saying otherwise
Got it sorted.. had to login with their id on telstra aus website and did a support 24x7 web chat Im guessing was in India or Philipines.. found out that phone prepaid wasnt fully activate and had to force an update there end.. Im guessing push the number to NZ telcos to allow it
so all working.. now.. was their end not phone or setup issue after all.
which is good to know
another problem they asked about this win8 phone is no option to export contacts to SIM can only send them out.. crazy...
I read their was a trick using hotmail (sync contacts) and filtering and gives a option to export to sim but I havent recheck on their phone as yet if that option works
nothing like android and its apps to export and import
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