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558 posts

Ultimate Geek
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  Reply # 1476219 21-Jan-2016 15:42
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brendand:

 

MikeB4:

 

 

 

Not all customers are charged the Levy

 

 

How many customers are charged the levy?  Without disclosing that, how is the levy "transparent"? 

 

 

I think when they say they are being "transparent" they mean they are explicitly calling it out on people's bills rather than just upping the monthly figure by that amount. I don't think they mean they are being "transparent" in how they calculated that figure.


20 posts

Geek


  Reply # 1476233 21-Jan-2016 15:49
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MikeB4:

 

How is it misleading? the Government has been upfront with it, the Telcos have been upfront with it. It has been publicised on their Websites and ample warning of the charge given.

 

 

I feel it is misleading because it is being described as being for cost recovery purposes, and they appear to be actually generated a profit.  See the article below that I've quoted a few sections out of.

 

http://www.nbr.co.nz/article/commission-closes-air-new-zealand-credit-card-surcharge-investigation-no-charges-ck-150310

 

“If the fee was described as being for cost recovery purposes, and was actually profit generating, we would have concerns that consumers might be misled,” Dr Berry says.

 

A retailer may attract the Commission’s scrutiny if it imposes a credit card processing fee, or similar, and describes that fee as recovering its costs in processing payments made by a credit or debit card when in fact the fee recovers other costs or generates a profit.

 

 

 

 

 

 

 


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