Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
312 posts

Ultimate Geek


  #1468852 13-Jan-2016 01:58
Send private message

and 250mbps seems more than adequate.


I was waiting foe someone to say this. Sure that is a excellent speed compared to what most get, but that is not what he pays for, not even close, so lets not go down that road shall we.

23374 posts

Uber Geek

Trusted
Subscriber

  #1468855 13-Jan-2016 03:17
Send private message

Until it has been tested on a range of hardware, or that computer doing a test on another gig connection and getting 800+ then its not been proven to be an issue with the internet connection.

I have had a couple of junk laptops with "gigabit" ports which ended up being CPU bound copying files across the network and barely getting 30MB/sec - so I would be looking at the PC more than the ISP at this stage.




Richard rich.ms

 
 
 
 


29018 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #1468875 13-Jan-2016 07:47
Send private message

As others have pointed out until this has been tested with at least one other device my simple response is that there is no fault.

Ethernet performance differs significantly across PC's, and speedtest.net performance can also differ across PC's and browsers. Basic testing with only a single PC isn't enough to show that there is a problem.

If testing on another device shows similar issues then there could be a problem, but until further testing has been done there is nothing Vodafone (or anybody else) can do you for. As your connection is clearly on a Gigabit profile the issue isn't going to be that.

6615 posts

Uber Geek
Inactive user


  #1468914 13-Jan-2016 09:13
Send private message

Scotty1986:
and 250mbps seems more than adequate.


I was waiting foe someone to say this. Sure that is a excellent speed compared to what most get, but that is not what he pays for, not even close, so lets not go down that road shall we.


We dont speak about that here...

-=-=-=-

Things to check:
If your using the HG659 fully reset the device to factory settings.
Can you provide the Laptop model number or if its a PC run DXDIAG and attach a screen shot of the first tab.
When testing use speedtest.net


5963 posts

Uber Geek


  #1468921 13-Jan-2016 09:34
Send private message

The OP still hasn't advised how (s)he is testing and to what server(s). Is it to a local, national or international location? Tested using speedtest, single/multiple HTTP connections, FTP etc?




13 posts

Geek


  #1468940 13-Jan-2016 10:01
Send private message

Testing has been done by both me an Vodafone using Ookla and Vodafone did some more technical stuff (trace routs etc...). There are other people on my exchange reporting that they are getting 900mbps from Vodafone, and since fibre doesn't degrade based on distance from the exchange a fair assumption would be that I should be able to achieve that as well.  Plus I am getting double up compared to what I am getting down indicates there is a problem.

I have seen other people perform the same speed tests on their Gigabit Fibre on less powerful machine (the PC I am using is a modern i3 with 4 gigs of ram) and they achieve 900 mbps so it is possible to do this sort of testing on a standard single home PC.

I should add, that when I do the test anything else that is using the fibre connection drops out, indicating that the sped test is saturating network and using all the available bandwidth. 

The router I am using is supplied by Vodafone which is rated to well over 900mbps. They have swapped this out to ensure it wasn't the router. I have tested with nothing else connetd and the laptop connected directly to the router - I have also tried different cables. 

I'll try borrowing a laptop and see what I get, but it does seem clear there is a problem - in fact, all 4 techs that rang and looked at it thought there was a problem but they just weren't sure what it was. The Gigatown roll out is being used by Chorus as a showcase and they have thrown everything behind it - I'm sure they aren't really supply speeds in the 200 mbps range as an acceptable showcase for what should be 1gbps. We are seeing aproximately 20 percents of the speed we should be getting.

/dev/null
9381 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #1468943 13-Jan-2016 10:04
Send private message

A core i3 with 4gb of ram actually isnt that powerful - it is on the same scale in terms of power of my Chromebook which does have a lighter weight OS. Try a better laptop.

Also, since some speed test servers are only on gigabit connections themselves it is not a good guide on what you can get on your connection.




 
 
 
 




13 posts

Geek


  #1468947 13-Jan-2016 10:07
Send private message

I have seen other people get 900mbps on the Ookla speed test servers and it's what Vodafone use for their official testing. I really don't think it's the laptop as it is handling almost 500 up, but I will try another to eliminate it.

6615 posts

Uber Geek
Inactive user


  #1468948 13-Jan-2016 10:08
Send private message

denemc:
I have seen other people perform the same speed tests on their Gigabit Fibre on less powerful machine (the PC I am using is a modern i3 with 4 gigs of ram) and they achieve 900 mbps so it is possible to do this sort of testing on a standard single home PC.

I should add, that when I do the test anything else that is using the fibre connection drops out, indicating that the sped test is saturating network and using all the available bandwidth. 

The router I am using is supplied by Vodafone which is rated to well over 900mbps. They have swapped this out to ensure it wasn't the router. I have tested with nothing else connetd and the laptop connected directly to the router - I have also tried different cables. 



Best to try another PC. Lower spec computers like said earlier in the thread can be the cause of the issue.
I assume you tried another cable :)

Good info thanks, Vodafone provided another router with mirrored results. Interesting how it drops other connections out. If you stream 1080P twitch.tv on one device and then speedtest on the other and twitch cuts out it would probably mean your connection is maxed the the issue lies elsewhere. (Tech goes around and "Cleans" the fibre)

(not a 100% accurate test but surely can help)



6615 posts

Uber Geek
Inactive user




13 posts

Geek


  #1468952 13-Jan-2016 10:11
Send private message

We actually have Vodafone TV boxes (don't do it, they are terrible and we are getting them removed on Monday) and if I do the speed test with them on the TV drops out meaning the connection is saturated - which points to yet another problem they refuse to acknowledge. The Vodafone TV is supposed to be on a parallel fibre connection. If this is true, then doing a speed test would have no impact on it.



13 posts

Geek


  #1468953 13-Jan-2016 10:11
Send private message

That's the one Vodafone recommended to use

TimA: Try this:
http://christchurch.speedtest.vodafone.co.nz/ 

19282 posts

Uber Geek
Inactive user


  #1468954 13-Jan-2016 10:13
Send private message

denemc: We actually have Vodafone TV boxes (don't do it, they are terrible and we are getting them removed on Monday) and if I do the speed test with them on the TV drops out meaning the connection is saturated - which points to yet another problem they refuse to acknowledge. The Vodafone TV is supposed to be on a parallel fibre connection. If this is true, then doing a speed test would have no impact on it.


As advised VodafoneTV is not delivered over the same channel as the internet, Chorus as been looking into an issue with this

6615 posts

Uber Geek
Inactive user


  #1468957 13-Jan-2016 10:16
Send private message

johnr:
denemc: We actually have Vodafone TV boxes (don't do it, they are terrible and we are getting them removed on Monday) and if I do the speed test with them on the TV drops out meaning the connection is saturated - which points to yet another problem they refuse to acknowledge. The Vodafone TV is supposed to be on a parallel fibre connection. If this is true, then doing a speed test would have no impact on it.


As advised VodafoneTV is not delivered over the same channel as the internet, Chorus as been looking into an issue with this


Might have located the problem there..



13 posts

Geek


  #1468959 13-Jan-2016 10:19
Send private message

We have tried disconnecting the boxes and only get a tiny increase.

I was wondering if chorus had provisioned our main fibre accidentally into the Vodafone TV fibre channel.

1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18


OPPO A72 a top mid-tier smartphone
Posted 19-Jun-2020 18:02


D-Link A/NZ launches new smart AX1500 Wi-Fi 6 Router
Posted 19-Jun-2020 15:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.