Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6
mattwnz
20111 posts

Uber Geek


  #1500410 27-Feb-2016 15:29
Send private message

Why don't there companies have independent hosted network status pages? Don't they have any social media presence?



dimsim
847 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #1500411 27-Feb-2016 15:31
Send private message

Cant wait to hear the explanation.

 

I think the only one that would make the cut given the lack of comms thus far, is a fire resulting in total loss

 

or possibly https://www.youtube.com/watch?v=EEnqIhCe4Ww


sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #1500412 27-Feb-2016 15:39
Send private message

Their entire network isn't down - voice is still up for business/enterprise customers.

 

 




dimsim
847 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #1500418 27-Feb-2016 15:46
Send private message

Major building fuse gone.

 

Apparently fix two hours away approx.


stevenb
51 posts

Master Geek


  #1500420 27-Feb-2016 15:47
Send private message

Kooz:

stevenb: Based on Vodafones replies on Twitter all they are doing is passing the request on, seems they have no idea what is happening at Vodafone Next Gen /WXC


 


VF knows what's going on, but this fault is something that'll need time to be fixed. It's just one of those problems where we need to sit tight and just let the techs do their work to fix the faults causing the nation wide outage.



Well if they do they sure aren't showing that on there twitter account

stevenb
51 posts

Master Geek


  #1500421 27-Feb-2016 15:47
Send private message

Kooz:

stevenb: Based on Vodafones replies on Twitter all they are doing is passing the request on, seems they have no idea what is happening at Vodafone Next Gen /WXC


 


VF knows what's going on, but this fault is something that'll need time to be fixed. It's just one of those problems where we need to sit tight and just let the techs do their work to fix the faults causing the nation wide outage.



Well if they do they sure aren't showing that on there twitter account

Sorry posted twice

dimsim
847 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #1500422 27-Feb-2016 15:49
Send private message

lol.. their twitter hasn't been updated since 2010

 

https://twitter.com/wxc_status

 

 

 

a wild stab would say that its been abandoned.

 

 


 
 
 

Shop now on Mighty Ape (affiliate link).
mercutio
1392 posts

Uber Geek


  #1500424 27-Feb-2016 15:52
Send private message

mattwnz: Why don't there companies have independent hosted network status pages? Don't they have any social media presence?

 

 

 

it's called twitter.  and they probably just don't have anyone that felt inclined to do it.

 

 


richms
28070 posts

Uber Geek

Trusted
Lifetime subscriber

  #1500430 27-Feb-2016 16:16
Send private message

dimsim:

lol.. their twitter hasn't been updated since 2010


https://twitter.com/wxc_status


 
a wild stab would say that its been abandoned.

 



Kinda pointless keeping it then. Bit like the bunnings one.




Richard rich.ms

Kooz
23 posts

Geek


  #1500431 27-Feb-2016 16:17
Send private message

Hey all, Another update. WXC's Engineers and Electrical contractors are working to restore services after a power issue. Their estimated time to repair the issue is by 6pm tonight.

 

No guarantees but that's what they're prediciting.


mattwnz
20111 posts

Uber Geek


  #1500434 27-Feb-2016 16:21
Send private message

mercutio:

 

mattwnz: Why don't there companies have independent hosted network status pages? Don't they have any social media presence?

 

 

 

it's called twitter.  and they probably just don't have anyone that felt inclined to do it.

 

 

 

 

 

 

Or Facebook. Twitter is used b very few in comparison and not growing. Even small companies have a social media presence.  costs hardly anything to communicate with customers this way. If I was a customer I wouldn't be happy that they haven't communicated the problem via their official channels such as twitter and Facebook.


mercutio
1392 posts

Uber Geek


  #1500435 27-Feb-2016 16:23
Send private message

mattwnz:

 

mercutio:

 

mattwnz: Why don't there companies have independent hosted network status pages? Don't they have any social media presence?

 

 

 

it's called twitter.  and they probably just don't have anyone that felt inclined to do it.

 

 

 

 

 

 

Or Facebook. Even small companies have a social media presence.  costs hardly anything to communicate with customers this way. If I was a customer I wouldn't be happy that they haven't communicated the problem via their official channels such as twitter and Facebook.

 

 

i'm an ex-customer.  they didn't really impress me with their invoicing  systems  and their voice portal or whatever left a lot to desire.

 

 

 

the problem with things like facebook is that if you have an outage like this and no-one to maintain it you just get lots of people bitching, then people come back to it later and all they see are complaints..  it's usually smaller companies and larger companies that jump into social media.. but wxc is in the awkward middle stage afaik.

 

 


Dukenukem
4 posts

Wannabe Geek


  #1500440 27-Feb-2016 16:45
Send private message

Finally found a site that had information on this. All services have been down since I noticed it around mid-day today in Palm. Nth. After resetting the modem and no change tried to get hold of XNET and like a lot of other no replies and put on music hold for ever. Checked the web site for WXC, all down. Vodafone, no indication to any network issues.

 

Finally tried Vodafone numbers, got the Philippines and after a quick chat was put thru to support in Auckland.

 

Guess what, when questioned about the no response, they said they weren't busy with calls. Gave some details and he found out that the whole network is down. So no internet, phones or email. The Tech didn't have any information as to what the issue was or when a resolution would be available.

 

If it wasn't for this site, I think I would have been more miffed given the lack of information.

 

Back when WXC was WXC, a call to support was responded to immediately or within 5 minutes.

 

Vodafone, DON'T have contact numbers if you don't intend to have them answered and no indication as to where you are in a queue. AND what's the problem with putting up a network status on you main page.

 

Anyway, good to know it's not just me and it sounds like someone has been able to gather more info than me. Midnight tonight. OK, I can run off my data mobile plan.


aw

aw
286 posts

Ultimate Geek


  #1500441 27-Feb-2016 16:46
Send private message

dimsim:

 

Major building fuse gone.

 

Apparently fix two hours away approx.

 

 

 

 

No generator? Even I have a generator for my small data room (admittedly it's manual start, but still).


stevenb
51 posts

Master Geek


  #1500442 27-Feb-2016 16:46
Send private message

Vodafones Status update page

Http://Bit.Ly/wxcoutage

1 | 2 | 3 | 4 | 5 | 6
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Amazfit Expands Active 2 Lineup with the New Active 2 Square
Posted 23-Jun-2025 14:49


Logitech G522 Gaming Headset Review
Posted 18-Jun-2025 17:00


Māori Artists Launch Design Collection with Cricut ahead of Matariki Day
Posted 15-Jun-2025 11:19


LG Launches Upgraded webOS Hub With Advanced AI
Posted 15-Jun-2025 11:13


One NZ Satellite IoT goes live for customers
Posted 15-Jun-2025 11:10


Bolt Launches in New Zealand
Posted 11-Jun-2025 00:00


Suunto Run Review
Posted 10-Jun-2025 10:44


Freeview Satellite TV Brings HD Viewing to More New Zealanders
Posted 5-Jun-2025 11:50


HP OmniBook Ultra Flip 14-inch Review
Posted 3-Jun-2025 14:40


Flip Phones Are Back as HMD Reimagines an Iconic Style
Posted 30-May-2025 17:06


Hundreds of School Students Receive Laptops Through Spark Partnership With Quadrent's Green Lease
Posted 30-May-2025 16:57


AI Report Reveals Trust Is Key to Unlocking Its Potential in Aotearoa
Posted 30-May-2025 16:55


Galaxy Tab S10 FE Series Brings Intelligent Experiences to the Forefront with Premium, Versatile Design
Posted 30-May-2025 16:14


New OPPO Watch X2 Launches in New Zealand
Posted 29-May-2025 16:08


Synology Premiers a New Lineup of Advanced Data Management Solutions
Posted 29-May-2025 16:04









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.