Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
5671 posts

Uber Geek

Trusted
Lifetime subscriber

  #111929 20-Feb-2008 20:11
Send private message

hpj2007: I seem to be on Naked DSL now as my telecom phone lost the dial tone and if i ring it from a mobile it has a recorded message that says "The number you have called is not currently active or is invalid".   How long does it take till it gets customer linked and forwarded to my VFX line till the porting happens of the actual number? 

Oh and by the way Interleaving is back on, can it not be turned off on Naked?
:S

Reset your VFX box, maybe it will pick up a new config, but most likely your number port will be due to go 8AM tomorrow. If it hasn't gone live in the morning, call Xnet to check the status of the changeover.

As for interleave off, it will be on by default; so just call Xnet to get it switched off, 24-48hrs.




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.

 

Cel-Fi supply and installer - boost your mobile phone coverage legally
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


117 posts

Master Geek


  #111930 20-Feb-2008 20:16
Send private message

My DSL modem tells me that i got force rebooted around midday today, so looks like the switch happened then.  Tomorrow 8AM you are saying I will be customer linked or full ported?

 
 
 
 


5671 posts

Uber Geek

Trusted
Lifetime subscriber

  #111941 20-Feb-2008 20:53
Send private message

hpj2007: My DSL modem tells me that i got force rebooted around midday today, so looks like the switch happened then.  Tomorrow 8AM you are saying I will be customer linked or full ported?

That's just a guess based on another install I did. Once the broadband was naked, the port followed the next morning, but a call to Xnet will confirm the status. If you now have naked, then I'd assume the next step will be the port (the customer link should already have happened).




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.

 

Cel-Fi supply and installer - boost your mobile phone coverage legally
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


117 posts

Master Geek


  #111943 20-Feb-2008 21:14
Send private message

Yeah I am definately on nDSL. now on FS/FS before I wasn't plus Telecom line has gone dead.  No customer link yet though my old number does not exist cause no one can get through by ringing my number.  But it seems for Neil also it took an extra day for customer linking so probably its normal.

3267 posts

Uber Geek

Trusted

  #111964 20-Feb-2008 22:29
Send private message

Yes, it takes a day before the customer link happens.  Once linked, it takes about 3 days for the port to happen.  In my case something went wrong and my account got suspended.  People were able to phone me, it is just that I could not phone out and got a cryptic message (which they will be changing to something more useful).  Note that if your account it suspended, then you can still phone XNet Customer Services!

For me the only thing that went wrong was that my account got suspended, but was sorted within 10 minutes after sending an e-mail.




You can never have enough Volvos!


117 posts

Master Geek


  #112121 21-Feb-2008 18:08
Send private message

Ok this is day 2 of nDSL and still no customer link.  Ringing my old Telecom number gives a recorded message as yesterday.

3267 posts

Uber Geek

Trusted

  #112126 21-Feb-2008 19:00
Send private message

Send an e-mail to the help desk, they are the only ones that can help you and it is much faster than phoning them.  Include your account number and as much details as possible.




You can never have enough Volvos!


 
 
 
 


117 posts

Master Geek


#112127 21-Feb-2008 19:16
Send private message

I never get replies from email, i wonder if they actually receive my email or not. 

But anyway besides that I rang in this evening and the helpdesk person had no clue he could find no record of the number port so he forwarded me to Sales and spoke to someone in sales and she told me that my number should be ported by next Friday and I asked that it was supposed to forward phonecalls to VFX number till porting and she was surprised it wasn't being forwarded already and said that Provisioning will take a look at it tomorrow. 

117 posts

Master Geek


#112345 22-Feb-2008 18:10
Send private message

Customer link is up !

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

OPPO Find X2 Lite brings flagship features to mid-range 5G smartphone
Posted 29-May-2020 12:52


Sony introduces the digital camera ZV-1 for content creators
Posted 27-May-2020 12:47


Samsung Announces 2020 QLED TV Range
Posted 20-May-2020 16:29


D-Link A/NZ launches AI-Powered body temperature measuring system
Posted 20-May-2020 16:22


NortonLifeLock Online Banking Protection now available for New Zealand banks
Posted 20-May-2020 16:14


SD Express delivers new gigabyte speeds for SD memory cards
Posted 20-May-2020 15:00


D-Link A/NZ launches Nuclias cloud managed network solution hosted in Australia
Posted 11-May-2020 17:53


Logitech introduces new video streaming solution for home studios
Posted 11-May-2020 17:48


Next generation Volvo cars to be powered by Luminar LiDAR technology
Posted 7-May-2020 13:56


D-Link A/NZ launches Wi-Fi Certified EasyMesh system
Posted 7-May-2020 13:51


Spark teams up with Microsoft to bring Xbox All Access to New Zealand
Posted 7-May-2020 13:01


Microsoft plans to establish its first datacenter region in New Zealand
Posted 6-May-2020 11:35


Genesis School-gen has joined forces with Mind Lab Kids
Posted 1-May-2020 12:53


Malwarebytes expands into privacy with fast, frictionless VPN
Posted 30-Apr-2020 16:06


Kordia to donate TV airtime on Channel 200 to community groups
Posted 30-Apr-2020 16:00



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.