Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
  #1530898 12-Apr-2016 16:17
Send private message

realistically its gonna take a few days/nights to sort it out


 
 
 

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).
mtinwala

14 posts

Geek


  #1530901 12-Apr-2016 16:24
Send private message

Thanks guys for your suggestions.  Appreciate you took time to look at this.  I was also looking for any router settings that can help me track usage data on device basis in detail and any high level networking software that can watch traffic and track upload/download.

 

 


hio77
'That VDSL Cat'
12986 posts

Uber Geek

ID Verified
Trusted
Voyager
Subscriber

  #1530902 12-Apr-2016 16:28
Send private message

mtinwala:

 

Thanks guys for your suggestions.  Appreciate you took time to look at this.  I was also looking for any router settings that can help me track usage data on device basis in detail and any high level networking software that can watch traffic and track upload/download.

 

 

That totally depends on your kit.

 

 

 

So the question is, what routing hardware (i suspect its just a hg659) do you run?

 

 

 

Monitoring usage at the router is the only way to really properly do it these days, Mobile devices, Consoles, Computers, tvs even.. who knows, maybe you have a wifi capable toaster?  You would have to aggregate data from each source otherwise. And even still, that comes back to the question of do you have a rouge device on the network.

 

 

 

Im yet to see any mention of you checking DHCP logs, ARP tables etc to ensure you actually dont have a rouge device causing your havoc.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 




mtinwala

14 posts

Geek


  #1530911 12-Apr-2016 16:34
Send private message

I am not sure how I can check DHCP logs or ARP tables.  In fact, that is what I would be interested in if that helps.  It is just a simple home network with two phones and a laptop.  There is no WiFi enabled toaster.  It is not that complicated. 


hio77
'That VDSL Cat'
12986 posts

Uber Geek

ID Verified
Trusted
Voyager
Subscriber

  #1530914 12-Apr-2016 16:37
Send private message

mtinwala:

 

I am not sure how I can check DHCP logs or ARP tables.  In fact, that is what I would be interested in if that helps.  It is just a simple home network with two phones and a laptop.  There is no WiFi enabled toaster.  It is not that complicated. 

 

 

 

 

You missed the question itself.

 

'So the question is, what routing hardware (i suspect its just a hg659) do you run?'

 

 

 

What Modem/Router do you have. we cant tell you anything until we have some idea what device your using.

 

No point in me saying well my arp table is in the diagnostics -> ARP table menu, or providing a link. Every Modem is different, some of us have massively complicated networks other have a simple AIO router/modem provided by some ISP (overtime the device isps put out change.)

 

 

 

im glad your interested in it, you obviously want to try to all options :) we just need that little key bit of information to help you along the way.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


mtinwala

14 posts

Geek


  #1530929 12-Apr-2016 16:49
Send private message

Modem is the standard Vodafone one - SHG1500.

 

http://www.howtogeek.com/222740/how-to-the-monitor-the-bandwidth-and-data-usage-of-individual-devices-on-your-network/

 

Looking at this post, I suspect it has hardly any capability to provide good usage data!!:(


hio77
'That VDSL Cat'
12986 posts

Uber Geek

ID Verified
Trusted
Voyager
Subscriber

  #1530935 12-Apr-2016 16:55
Send private message

The Vodafone station is only one of vodafones standard modems, as mentioned before the HG659 is also a common device.

 

 

 

I dont have one of those handy to pull up and let you know where to find the options though sadly. If i recall correctly those are like a brickwall to get ANY information out.

 

The howtogeek link your looking at is covering aftermarket firmwares for devices, Generally these do not handle the binarys for making a dsl connection at all requiring another device to terminate the DSL.

 

 

 

Suspect @Jaxar might be able to point you in the right direction with that router though to atleast tell if theres any rouge devices connected.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 




kiwifidget
"Cookie"
2890 posts

Uber Geek

Lifetime subscriber

  #1530976 12-Apr-2016 17:59
Send private message

At times like this, can the ISP not work with the customer to solve the problem.

 

Can the ISP "watch" the customers traffic to see where the data is going or coming from?





Delete cookies?! Are you insane?!


hio77
'That VDSL Cat'
12986 posts

Uber Geek

ID Verified
Trusted
Voyager
Subscriber

  #1530978 12-Apr-2016 18:07
Send private message

kiwifidget:

 

At times like this, can the ISP not work with the customer to solve the problem.

 

Can the ISP "watch" the customers traffic to see where the data is going or coming from?

 

 

but think of the privacy concerns!

 

 

 

i do agree though, sounds like the CSR could have worked a little better with the OP to help come to a conclusion on a few simple tests.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


kiwifidget
"Cookie"
2890 posts

Uber Geek

Lifetime subscriber

  #1530980 12-Apr-2016 18:08
Send private message

hio77:

 

kiwifidget:

 

At times like this, can the ISP not work with the customer to solve the problem.

 

Can the ISP "watch" the customers traffic to see where the data is going or coming from?

 

 

but think of the privacy concerns!

 

 

 

 

Perhaps the GCSB would be worth a call!





Delete cookies?! Are you insane?!


hio77
'That VDSL Cat'
12986 posts

Uber Geek

ID Verified
Trusted
Voyager
Subscriber

  #1530981 12-Apr-2016 18:09
Send private message

kiwifidget:

 

 

 

Perhaps the GCSB would be worth a call!

 

 

careful now, even my tinfoil hat might come out ;)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


Lias
5347 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #1530982 12-Apr-2016 18:10
Send private message

I miss the old Paradise data tracking on cable circa early 2000's. On a company website you could see an amazing amount of detail, drill down by time period and see what IP's the data was going to.

 

Every ISP should offer that :-)





I'm a geek, a gamer, a dad and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it.


hio77
'That VDSL Cat'
12986 posts

Uber Geek

ID Verified
Trusted
Voyager
Subscriber

  #1530984 12-Apr-2016 18:20
Send private message

Lias:

 

I miss the old Paradise data tracking on cable circa early 2000's. On a company website you could see an amazing amount of detail, drill down by time period and see what IP's the data was going to.

 

Every ISP should offer that :-)

 

 

At the very least, splitting it up between upstream and downstream would help to pinpoint the vector of the usage a lot more quickly - If its a lot of downloaded data, Your not really talking about a seeding torrrent or openresolver for example.

 

 

 

The OP is a minimal amount of usage really. very well a single large update could make sense, although not consistently.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


  #1530991 12-Apr-2016 18:34
Send private message

kiwifidget:

 

At times like this, can the ISP not work with the customer to solve the problem.

 

Can the ISP "watch" the customers traffic to see where the data is going or coming from?

 

 

look at who the isp is though, they dont exactally have a stellar customer service record going off all the threads on here


KrazyKid
1207 posts

Uber Geek


  #1530996 12-Apr-2016 18:47
Send private message

With limited monitoring ID try turning everything off over night. Then change around things so only one this night is on. Try and isolate the problem device that way.
Does your ISP offer hourly breakdowns of data use?
You may want need to check usage figures and log them your self

1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45


Panasonic Announces the Z95A and Z93A With Fire TV Built In
Posted 9-Jan-2024 15:30


Amazon Echo Pop Review
Posted 8-Jan-2024 14:22


Samsung Tab S9 FE Review
Posted 17-Dec-2023 08:26


Year in Search: What Kiwis Searched for in 2023
Posted 12-Dec-2023 08:18


New Air Traffic Management Platform and Resilient Buildings a Milestone for Airways
Posted 6-Dec-2023 05:00


Logitech G Launches New Flagship Console Wireless Gaming Headset Astro A50 X
Posted 5-Dec-2023 21:00









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







GoodSync is the easiest file sync and backup for Windows and Mac