Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


42 posts

Geek
+1 received by user: 6


  Reply # 1533665 15-Apr-2016 18:32
Send private message

Thanks for the answers,

 

was looking to talk to NZ customers services agents with Vodafone and technicians,

 

as I am getting told Vodafone customers are entitled to full fibre as long as its available in there area

 

instead of the 130/10 cable/copper/fibre lines I am currently on, ( nothing wrong with the 130/10 )

 

Just trying to find out the real story regarding Fibre  and get the best deal since its a 12 month term, 

 

getting swamped with offers regarding fibre, Spark and BigPipe and 2 degrees look great at the moment

 

 


3960 posts

Uber Geek
+1 received by user: 836


  Reply # 1533681 15-Apr-2016 18:50
Send private message

No, you can't get fibre with them if cable is available. End of story. Haven't you been told this previously?


7739 posts

Uber Geek
+1 received by user: 2557

Subscriber

  Reply # 1533684 15-Apr-2016 18:59
4 people support this post
Send private message

Jamie, do you read all the posts in threads you start? im sure ive seen it said 3-4 times in your threads, that if you are with vodafone and have cable then you can not have fibre with them. if you want fibre you need to change to another Internet Service Provider.

 

Fibre is a superior service to cable


918 posts

Ultimate Geek
+1 received by user: 279

Trusted

  Reply # 1533686 15-Apr-2016 19:04
2 people support this post
Send private message

The fibre is a better product full stop. Billions of dollars have been invested and we are going to move up in the world with the likes of Scandinavian countries, Japan and Korea because of it.

 

The 130/10 service seems pretty reasonable but will probably never get a speed boost over the next 5-10 years. Where as on fibre they can boost it big time. But if you are happy with the cable service then continue to use it.

 

But if V/F wont set up fibre, then you will have to ask someone else. From their perspective, they have to pay another LSP to lease UFB tails, so they are better off utilizing their cable network because that will cover their investment or turn them a larger profit.

 

If you own the property then I would be getting a fibre install, since Crown Fibre Holdings are paying for most (if not all) of the UFB circuits. If Vodafone outright refuse to order it, then you will have to look at another provider to get this done.








42 posts

Geek
+1 received by user: 6


  Reply # 1533702 15-Apr-2016 19:48
Send private message

Sorry,

 

Was just explaining how I was told I was allowed fibre on Vodafone as an upgrade,

 

and wanted to talk to someone in NZ who could tell me the truth 

 

( you guys have convinced me I need fibre, just trying to sort it all out before the 21st April )


3960 posts

Uber Geek
+1 received by user: 836


  Reply # 1533708 15-Apr-2016 20:00
One person supports this post
Send private message

Yes, fibre is good, but you don't seem to understand that you're best to not have it with Vodafone. Disregard the information you were told as it is incorrect and you can't do it - you're wasting your time trying to find "the truth" - that is the truth; cable to fibre is not an upgrade option with Vodafone. Assuming your Vodafone contract is finished, I recommend that you move on and look for another provider. You will save yourself a lot of headaches.




42 posts

Geek
+1 received by user: 6


  Reply # 1533953 16-Apr-2016 14:06
Send private message

Sorry for the belated reply,

 

Finally made the jump! signed up with Spark, cause they had a great deal for Fibre! (said it will take around 3-5 weeks for the install)

 

so my 12 month Vodafone contract runs out on the 29 April (this month) =) so should I not tell them im switching yet and just pay the extra month starting on the 29 April to 29 May ( price of bill will more than likely go up for that month? correct? since I am out of contract!, but i've read alot of ISP companies

 

you need to give them 30 days notice for disconnecting services so if I don't let them know  for another 4 weeks now, then will I have to pay for 29 April -29 May and 29- May to 29 June? 2 extra months?

 

because I have Telephone/Broadband and Sky with Vodafone .. could I cancel my Sky TV on the 29th April so I don't get charged extra month for that also? or would they need 30 days notice for TV also?

 

( more than likely be signing up with Sky directly through them over next few weeks )

 

Thanks for all the great replies over the last week and helping me make the right decision and move to Fibre =)

 

Jamie


BDFL - Memuneh
61310 posts

Uber Geek
+1 received by user: 12046

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1533955 16-Apr-2016 14:20
2 people support this post
Send private message

If you are with cable then signing up with another provider for fibre should not close your Vodafone account.

 

Once fibre is working, call Vodafone and close the account. 

 

 





3960 posts

Uber Geek
+1 received by user: 836


  Reply # 1533959 16-Apr-2016 14:44
Send private message

Jamie1990:

 

Sorry for the belated reply,

 

Finally made the jump! signed up with Spark, cause they had a great deal for Fibre! (said it will take around 3-5 weeks for the install)

 

so my 12 month Vodafone contract runs out on the 29 April (this month) =) so should I not tell them im switching yet and just pay the extra month starting on the 29 April to 29 May ( price of bill will more than likely go up for that month? correct? since I am out of contract!, but i've read alot of ISP companies

 

you need to give them 30 days notice for disconnecting services so if I don't let them know  for another 4 weeks now, then will I have to pay for 29 April -29 May and 29- May to 29 June? 2 extra months?

 

because I have Telephone/Broadband and Sky with Vodafone .. could I cancel my Sky TV on the 29th April so I don't get charged extra month for that also? or would they need 30 days notice for TV also?

 

( more than likely be signing up with Sky directly through them over next few weeks )

 

Thanks for all the great replies over the last week and helping me make the right decision and move to Fibre =)

 

Jamie

 

 

Better to pay the extra just to be rid of them.


4246 posts

Uber Geek
+1 received by user: 2489

Lifetime subscriber

  Reply # 1533966 16-Apr-2016 15:00
Send private message

Jamie1990:

 

Sorry for the belated reply,

 

Finally made the jump! signed up with Spark, cause they had a great deal for Fibre! (said it will take around 3-5 weeks for the install)

 

so my 12 month Vodafone contract runs out on the 29 April (this month) =) so should I not tell them im switching yet and just pay the extra month starting on the 29 April to 29 May ( price of bill will more than likely go up for that month? correct? since I am out of contract!, but i've read alot of ISP companies

 

you need to give them 30 days notice for disconnecting services so if I don't let them know  for another 4 weeks now, then will I have to pay for 29 April -29 May and 29- May to 29 June? 2 extra months?

 

because I have Telephone/Broadband and Sky with Vodafone .. could I cancel my Sky TV on the 29th April so I don't get charged extra month for that also? or would they need 30 days notice for TV also?

 

( more than likely be signing up with Sky directly through them over next few weeks )

 

Thanks for all the great replies over the last week and helping me make the right decision and move to Fibre =)

 

Jamie

 

 

Glad to hear that you've made the jump smile

 

As posted yesterday by @michaelmurfy,  read this: http://pages.bigpipe.co.nz/how-to-switch-isps-without-ruining-everything

 

Remember that wait times for fibre installs are notoriously unpredictable - "around 3-5 weeks" is at best a guesstimate.





Sideface


1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.