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183 posts

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  # 117268 18-Mar-2008 07:20
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MikeGayner: I was told months ago by a CSR that you would be implementing an online credit card billing system "soon". I was hopeful this update included that implementation, but no. Come on, Xnet, you're an online company selling and online service - why can't you get an online credit card billing system, like every other online product or service retailer? I hate having to ring up every time I want to charge my bill to my credit card - mucho inconveniento.


??? Do Xnet staff still frequent this forum?



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WorldxChange

  # 117269 18-Mar-2008 07:27
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hpj2007: Mine is uptodate till Sunday 10 am.


The call records processing was slow over the weekend , it was catching up yesterday so thats why you would have seen some delays in some records getting through to ViewBill




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

 
 
 
 


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  # 117277 18-Mar-2008 08:42
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Maverick, any chance of removing the requirement for inserting your account number when you log in? It's a bit of a pain having to fish out the acct number everytime I want to have a look.

Otherwise very good serviceSmile



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WorldxChange

  # 117279 18-Mar-2008 08:54
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marmel: Maverick, any chance of removing the requirement for inserting your account number when you log in? It's a bit of a pain having to fish out the acct number everytime I want to have a look.

Otherwise very good serviceSmile


It's there for security sorry Marmel, understand it can be a bit of pain but we are pretty anal about customers security with Billing infoWink




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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