sbiddle: I personally believe everybody should have a callback facility in their queue's. I don't want to waste my time waiting, I'd prefer them to ring me back!
Fraktul: I'm the opposite - I want my issue resolved then and there :)
grant_k:BrendonGyde: ...please turn the music down it distorts
YES! I second that.
And please change it to a different artist every so often. I'm a big fan of Crowded House, but there's only so much you can take without a change.BrendonGyde: ...another suggestion is maby have a indercator that cuts in to give you an aproximit time wait or tell you what number you are in the que to be answered
Other companies like Ingram Micro and TelstraClear have this facility and it's very useful. You can see what (if any) progress you are making in the queue, and decide whether to give up, or keep hanging on.BrendonGyde: just thought i would toss in a little constructive critisium rather than just bagging like everyone else hapy with my service thanks xnet
Yep, me too