Thought I would post my recent happenings in regards to getting fusion on at my apartment as I was a customer at a previous address and thought that it would be a great idea to drop TC once and for all...If only I knew what I know now!
Provisioning was to start on the 7th Feb. and take the recommended 6-10 days to get it all sorted. Numerous 20min waits to tech. support, a couple of visits to the exchange by TC saying the problem was with Xnet, and of course the Xnet saying it was TC etc etc.
Meanwhile...3 weeks later I have no phone, and no internet...and the funny thing is even though I am an internet addict with this 'down-time' I have come to realise that I don't even care how long it takes now...sort of given up due to the sheer amount of effort required to do something that should 'just happen'.
I am thinking about quiting Fusion (hell it's not working anyway), and go the TC (landline) and Xnet (internet) as before...the $5 difference at this stage is not a concern.
So...obviously the next question is: When will this be resolved?? if not by this w/e (where I will be forced to use an internet cafe again!), then flag it, its just not worth the hassle!
Kerry (Acc# $@#$@#%#$%@)
(Moderator edit (Brian) - Removed account number)