Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
1759 posts

Uber Geek
+1 received by user: 895


  Reply # 1621360 2-Sep-2016 12:40
Send private message

thecatsgoolies: Correct people are across it now

 

 

 

Across what?

 

Do you have a solution you want to share?

 

Do you know what the correct DNS is for VF Cable?


1255 posts

Uber Geek
+1 received by user: 288


  Reply # 1621362 2-Sep-2016 12:42
Send private message

Pumpedd: I am more confused than ever....
As I understand yourself and eljefe are on different parts of Vodafone's network (you are on Cable while eljefe is not) therefore different settings such as DNS server addresses may apply.

 

 

Anyway it sounds like your issue is resolved and eljefe has arranged to receive support from Vodafone remotely.

400 posts

Ultimate Geek
+1 received by user: 224

Trusted

  Reply # 1621372 2-Sep-2016 12:55
Send private message

Talk of Vodafone Cable and WxC is confusing things



99 posts

Master Geek
+1 received by user: 2


  Reply # 1621375 2-Sep-2016 13:00
Send private message

thecatsgoolies: Talk of Vodafone Cable and WxC is confusing things

 

As mentioned above, mine is a VDSL account, originally with Worldxchange, who I have been with, for ... ever....
They were acquired by Vodafone. Now it is a Vodafone account. I only mentioned the Worldxchange bit in case it was of importance. I don't know if it is or not.


400 posts

Ultimate Geek
+1 received by user: 224

Trusted

  Reply # 1621413 2-Sep-2016 13:55
Send private message

@eljefe please post an update when issue is sorted but I am sure this is not a VodafoneNZ issue



99 posts

Master Geek
+1 received by user: 2


  Reply # 1621414 2-Sep-2016 13:57
Send private message

thecatsgoolies: @eljefe please post an update when issue is sorted but I am sure this is not a VodafoneNZ issue

 

You can count on it. Will try to get a coherent resolution that I can understand.


400 posts

Ultimate Geek
+1 received by user: 224

Trusted

  Reply # 1621420 2-Sep-2016 14:04
Send private message

Can you scan PC with Malwarebytes?



99 posts

Master Geek
+1 received by user: 2


  Reply # 1621425 2-Sep-2016 14:12
Send private message

thecatsgoolies: Can you scan PC with Malwarebytes?

 

I havent heard of malwarebytes for linux, will have a look tho.




99 posts

Master Geek
+1 received by user: 2


  Reply # 1621884 3-Sep-2016 12:26
Send private message

That was interesting. I spoke to the tech man via phone. He logged in remotely to my router, just as well, as I had no idea what the user/login was. I asked him lots of questions and he said that my dns settings were actually blank, as in, they were full of zeros.... he replaced them in the first instance with the offical VF ones. If that failed I think the back-up plan was to try the google ones, I guess to try and prove what the issue was. I asked him how he thought the router was even working without DNS entries and he said he didn't know. A check on my PC had not shown any local DNS entries at all.

 

Since putting in the VF primary and secondary DNS numbers I have regained access to hotmail/outlook. So for the moment that is a win I believe.

 

I will give it a few more days and report back if I lose it again.

 

Thanks for all your help folks.


1759 posts

Uber Geek
+1 received by user: 895


  Reply # 1621886 3-Sep-2016 12:37
Send private message

It seems VF change their DNS settings and dont tell anyone.


ajw

1418 posts

Uber Geek
+1 received by user: 127


  Reply # 1621891 3-Sep-2016 12:46
Send private message

I also have had this problem for the last week on vodafone cable.

 

 

 

Was advised by vodafone helpdesk to use google DNS settings and now I can access hotmail. They are going to get back to me.


1759 posts

Uber Geek
+1 received by user: 895


  Reply # 1621893 3-Sep-2016 12:49
Send private message

ajw:

 

I also have had this problem for the last week on vodafone cable.

 

 

 

Was advised by vodafone helpdesk to use google DNS settings and now I can access hotmail. They are going to get back to me.

 

 

 

 

I had this issue and they also told me to use google DNS..but called again yesterday and they gave me some new DNS numbers that work good.

 

So for VF Cable only use

 

 

 

203.109.191.1

 

203.118.191.1

 

 

 

Mike Hales from VF has also confirmed these as VF CABLE DNS settings




99 posts

Master Geek
+1 received by user: 2


  Reply # 1621895 3-Sep-2016 12:57
Send private message

Pumpedd:

 

ajw:

 

I also have had this problem for the last week on vodafone cable.

 

 

 

Was advised by vodafone helpdesk to use google DNS settings and now I can access hotmail. They are going to get back to me.

 

 

 

 

I had this issue and they also told me to use google DNS..but called again yesterday and they gave me some new DNS numbers that work good.

 

So for VF Cable only use

 

 

 

203.109.191.1

 

203.118.191.1

 

 

 

Mike Hales from VF has also confirmed these as VF CABLE DNS settings

 

 

VDSL settings for me were:

 

58.28.5.2
58.28.6.2

 

 

 

 


1106 posts

Uber Geek
+1 received by user: 176


  Reply # 1622202 4-Sep-2016 02:49
Send private message

Should it not pick them up automatically?

 

 


186 posts

Master Geek
+1 received by user: 9

Trusted

  Reply # 1622244 4-Sep-2016 09:25
Send private message

Apsattv:

 

Should it not pick them up automatically?

 

 

 

 

Yes..........automatically,

 

These are the correct DNS settings. I would ask VF staff if they advise you to use Google DNS because something has stopped working when it has work perfectly before, to look into it more or log a fault. There is no issue using Google DNS instead of the WXC/VF ones. The only thing is some content like youtube/netflix will be served from VF caching platforms when using the correct DNS. otherwise you will be getting it from overseas servers.

 

 

 

@ Jeff you say the app on your phone works when you couldn't access it from your pc. was your phone connected to wifi at all on the same LAN as the pc when this was happening. Because if it was working over the wifi on the phone but not on the PC, issue is pointing to pc setting.

 

WXC ADSL/VDSL/UFB]
Primary DNS: 58.28.5.2 (ns1.xnet.co.nz)
Secondary DNS: 58.28.6.2 (ns2.xnet.co.nz)

VF [WN & CH HFC customwrs only]
HFC primary DNS 203.97.78.43 (ns1.telstraclear.net)         
HFC secondary DNS 203.97.78.44 (ns2.telstraclear.net)

VF [ADSL/VDSL/UFB]
Primary DNS IPv4 (203.109.191.1)
Secondary DNS IPv4 (203.118.191.1)

 

 

 

Trust me these are the correct settings.

 

 

 

 

 

 





Anything I suggest or say is my own thoughts and not provided by anyone else unless stated

1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.