Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | ... | 60
89 posts

Master Geek
+1 received by user: 5


  Reply # 1659469 28-Oct-2016 09:07

kharris:

 

gingereejit:

 

kharris:
gingereejit:

 

I've just requested an upgrade to the Fibrex 200/20 with homeline, $15 p/m cheaper than my cable 50/2 plan!

 

 

 

Unfortunately not able to avail of both the free Sky Sports for a year AND the 6 months half price unlimited data plan.

 



Was that for 12 or 24 months? Also did you get one of those discounts. It wasn't clear.

 

 

 

It was 12 months with the free Sky Sports.

 

 

Were you currently on contract and did you have the option of 6 months half price unlimited data plan?

 

 

 

 

Yes - I was currently on contract - he said I wouldn't be able to have both offers, and that I could choose either the 12 month contract with free sky sports or the 24 month contract with 6 months half price data.

 

 

 

I chose the 12 month contract with free sky sports


942 posts

Ultimate Geek
+1 received by user: 235

Trusted

  Reply # 1659476 28-Oct-2016 09:20
Send private message

gingereejit:

 

 

 

Yes - I was currently on contract - he said I wouldn't be able to have both offers, and that I could choose either the 12 month contract with free sky sports or the 24 month contract with 6 months half price data.

 

 

 

I chose the 12 month contract with free sky sports

 

 

Thanks.

 

Interesting... assuming the early break fee is still $199 you would still get slightly more than that with 6 months half price... so that nearly makes the 24 months worth it.  Unless my maths is wrong?

 

What 0800 number did you call? Is it the main Vodafone number or a separate one for cable? - oops, I mean fibreX ;)

 

 

 

 





Kirk

 


 
 
 
 


111 posts

Master Geek
+1 received by user: 31


  Reply # 1659486 28-Oct-2016 09:31
Send private message

The break fee is now $299


89 posts

Master Geek
+1 received by user: 5


  Reply # 1659487 28-Oct-2016 09:34

kharris:

 

gingereejit:

 

 

 

Yes - I was currently on contract - he said I wouldn't be able to have both offers, and that I could choose either the 12 month contract with free sky sports or the 24 month contract with 6 months half price data.

 

 

 

I chose the 12 month contract with free sky sports

 

 

Thanks.

 

Interesting... assuming the early break fee is still $199 you would still get slightly more than that with 6 months half price... so that nearly makes the 24 months worth it.  Unless my maths is wrong?

 

What 0800 number did you call? Is it the main Vodafone number or a separate one for cable? - oops, I mean fibreX ;)

 

 

 

 

 

 

 

 

The 0508 888 000 number - my previous contract renewed last month and they were supposed to put me on the free SS, but cocked up and had put me on the Soho offer, so phoned up initially as a billing inquiry, then I asked about the FibreX upgrade, so they put me through to the Customer Retention team.


942 posts

Ultimate Geek
+1 received by user: 235

Trusted

  Reply # 1659489 28-Oct-2016 09:36
Send private message

Ipv89:

 

The break fee is now $299

 

 

Thanks I just found that.  $199 on 12 month contract and $299 on 24 month contract.





Kirk

 


111 posts

Master Geek
+1 received by user: 31


  Reply # 1659490 28-Oct-2016 09:38
Send private message

I dont mind the fee. After dealing with chorus I have no intentions of moving to fiber


1759 posts

Uber Geek
+1 received by user: 900


  Reply # 1659511 28-Oct-2016 09:51
One person supports this post
Send private message

Break fee only applies to severing ties with VF..you can still change plans up or down and not pay break fee.

 

However, if that "C" word comes back I will be breaking contract and I would wish VF well in getting the break fee from me.  "C" = congestion.


111 posts

Master Geek
+1 received by user: 31


  Reply # 1659516 28-Oct-2016 09:53
One person supports this post
Send private message

Pumpedd:

 

Break fee only applies to severing ties with VF..you can still change plans up or down and not pay break fee.

 

However, if that "C" word comes back I will be breaking contract and I would wish VF well in getting the break fee from me.  "C" = congestion.

 

 

 

 

Don't you dare say that word! 


942 posts

Ultimate Geek
+1 received by user: 235

Trusted

  Reply # 1659517 28-Oct-2016 09:54
Send private message

Has anyone actually got fibreX 200 yet? What speeds are you seeing?





Kirk

 


1821 posts

Uber Geek
+1 received by user: 455

Lifetime subscriber

  Reply # 1659547 28-Oct-2016 10:33
Send private message

kharris:

 

gingereejit:

 

 

 

Yes - I was currently on contract - he said I wouldn't be able to have both offers, and that I could choose either the 12 month contract with free sky sports or the 24 month contract with 6 months half price data.

 

 

 

I chose the 12 month contract with free sky sports

 

 

Thanks.

 

Interesting... assuming the early break fee is still $199 you would still get slightly more than that with 6 months half price... so that nearly makes the 24 months worth it.  Unless my maths is wrong?

 

What 0800 number did you call? Is it the main Vodafone number or a separate one for cable? - oops, I mean fibreX ;)

 

 

 

gingereejit made the right choice. If free Sky Sports is relinquished then the loss is about $30 a month - $29.90 to be precise - so that costs $360 for the year without any break fee. Much more than would be saved on half-price broadband for 6 months.


942 posts

Ultimate Geek
+1 received by user: 235

Trusted

  Reply # 1659552 28-Oct-2016 10:38
Send private message

Hammerer:

 

gingereejit made the right choice. If free Sky Sports is relinquished then the loss is about $30 a month - $29.90 to be precise - so that costs $360 for the year without any break fee. Much more than would be saved on half-price broadband for 6 months.

 

 

Yeah - except I get my TV from Sky not VF and movies and sport are already free... no I have little option other than the half price.





Kirk

 


233 posts

Master Geek
+1 received by user: 18

Subscriber

  Reply # 1659571 28-Oct-2016 11:04
Send private message

kharris:

Has anyone actually got fibreX 200 yet? What speeds are you seeing?

I have a record of my first phone call on Wednesday evening, second one Thursday evening (CSR who couldn't find an order from Wednesday did confirm the 3 days would run from Wednesday.)
No call from Dowers yet. Thursday = 1 day, Friday = 2 day, Monday = 3 day, Tuesday = $100 pay day. We shall see.

113 posts

Master Geek
+1 received by user: 12


  Reply # 1659575 28-Oct-2016 11:12
Send private message

I have a record of my first phone call on Wednesday evening, second one Thursday evening (CSR who couldn't find an order from Wednesday did confirm the 3 days would run from Wednesday.)
No call from Dowers yet. Thursday = 1 day, Friday = 2 day, Monday = 3 day, Tuesday = $100 pay day. We shall see.

 

 

Other than telling the bot which tells you your phone call is being recorded for training/cover their ass, are we obliged to tell the actual person. They know it's being recorded at their end. You're just making your own copy.

942 posts

Ultimate Geek
+1 received by user: 235

Trusted

  Reply # 1659583 28-Oct-2016 11:21
Send private message

nzfatmatt:
I have a record of my first phone call on Wednesday evening, second one Thursday evening (CSR who couldn't find an order from Wednesday did confirm the 3 days would run from Wednesday.)
No call from Dowers yet. Thursday = 1 day, Friday = 2 day, Monday = 3 day, Tuesday = $100 pay day. We shall see.
Other than telling the bot which tells you your phone call is being recorded for training/cover their ass, are we obliged to tell the actual person. They know it's being recorded at their end. You're just making your own copy.

 

A couple or years ago I changed my services.  At the time the CSR never told me about any change to or extension of the contract.  I later found out one had been created but I rang and told them I was never told.  They checked the recording to confirm I was right and honoured that.  I was actually pretty impressed. I was only able to tell them what day the call was on.





Kirk

 


2726 posts

Uber Geek
+1 received by user: 403

Trusted

  Reply # 1659586 28-Oct-2016 11:23
Send private message

Had a lady ring me back this morning, had a feeling she was from the retention team also.

 

Took the option of free sky sport for 12 months which comes with a 12 month contract, she said they couldn't mix promos unfortunately so couldn't give me the 6 months half price but she calculated the free sky sport was a better offer money wise.


1 | ... | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | ... | 60
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.