Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | ... | 60
55 posts

Master Geek


  # 1661322 31-Oct-2016 11:46
One person supports this post
Send private message

Cutover this morning to gigabit - not bad performance given its sitting behind a slightly undersized layer 7 UTM firewall doing all the DPI-SSL decrypt / AV etc.

 

Impressed to see my latency has gone back down to where it should be too. Thanks Downer and Vodafone!

 


620 posts

Ultimate Geek


  # 1661324 31-Oct-2016 11:48
Send private message

Still waiting on Downer here. The're another ~40 minutes yet for the appointment window. Awesome to see so many good results.






 
 
 
 


1846 posts

Uber Geek


  # 1661325 31-Oct-2016 11:49
Send private message

Had to get transferred around a few times, but got someone who helped me sign up/move over to the 200/20 plan from out old 50 plan. I wasn't offered any form of perk for moving over to the new plan, but didn't ask for any either.

 

I did ask if I could do the modem/router setup myself rather than having to wait around at home for someone to pull plugs, but the rep wasn't sure and told me to ask Downer when they call. From experience Downer isn't too good at keeping to a schedule and waiting at home all day for a job that shouldn't take more than half an hour grinds my gears.

 

*shrug* I'm just happy I might finally be able to use my AC68 to its full potential again.


239 posts

Master Geek

Subscriber

  # 1661331 31-Oct-2016 12:06
Send private message

Kodiack:

 

Still waiting on Downer here. The're another ~40 minutes yet for the appointment window. Awesome to see so many good results.

 

 

Downer still haven't turned up here either. Guess I'll be getting $100 credit.





PC: R7 3700x 4.3Ghz/32GB DDR4/GTX1070

 


620 posts

Ultimate Geek


  # 1661332 31-Oct-2016 12:08
Send private message

Downer just called us. They'll be here in ~15 minutes. :D






239 posts

Master Geek

Subscriber

  # 1661333 31-Oct-2016 12:10
Send private message

Kodiack:

 

Downer just called us. They'll be here in ~15 minutes. :D

 

 

Lucky! Here's hoping they pull through for my install.

 

 

 

edit: Was just called. Technician is coming now.





PC: R7 3700x 4.3Ghz/32GB DDR4/GTX1070

 


680 posts

Ultimate Geek


  # 1661337 31-Oct-2016 12:24
Send private message

Djmixerdomo:

 

Kodiack:

 

Still waiting on Downer here. The're another ~40 minutes yet for the appointment window. Awesome to see so many good results.

 

 

Downer still haven't turned up here either. Guess I'll be getting $100 credit.

 

 

No sign or word from Downer here either.  7 mins until grumpy phone call time.

 

Having a 3 hour window isn't ideal, but if they can't even achieve that, it's pretty slack.





 
 
 
 


239 posts

Master Geek

Subscriber

  # 1661367 31-Oct-2016 12:55
One person supports this post
Send private message

All done within several minutes.

 

Here's the result:

 





PC: R7 3700x 4.3Ghz/32GB DDR4/GTX1070

 


620 posts

Ultimate Geek


  # 1661370 31-Oct-2016 13:00
One person supports this post
Send private message






89 posts

Master Geek


  # 1661383 31-Oct-2016 13:16

Downer engineer called - it seems I'm not the only one that hadn't had a slot arranged of when to expect the engineer to come.

 

Have arranged with him to do it later this afternoon after I'm home from the school run


680 posts

Ultimate Geek


  # 1661384 31-Oct-2016 13:17
Send private message

geoffwnz:

 

Djmixerdomo:

 

Kodiack:

 

Still waiting on Downer here. The're another ~40 minutes yet for the appointment window. Awesome to see so many good results.

 

 

Downer still haven't turned up here either. Guess I'll be getting $100 credit.

 

 

No sign or word from Downer here either.  7 mins until grumpy phone call time.

 

Having a 3 hour window isn't ideal, but if they can't even achieve that, it's pretty slack.

 

 

And in the ongoing saga, Downer screwed up the booking.  Agreed on Monday morning, even put it in the notes as being this morning but then booked it for this afternoon.

 

Absolutely useless.  It's bad enough having to sit around for half a day never quite knowing when they are turning up but to have wasted half a day when I could have done some things I needed to do that I now cannot do because I'll be waiting most of the afternoon leaves me incredibly pissed off.  And the tech has to do 8 more jobs before mine.

 

I reckon that's grounds for going after the credit.





5409 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1661386 31-Oct-2016 13:19
3 people support this post
Send private message

Kodiack:

 

 

 

Guess you are not complaining about been connected to a congested HFC Node?

 

Linux


155 posts

Master Geek


  # 1661413 31-Oct-2016 14:02
Send private message

Got a call this afternoon and have been booked in for the 12 - 4pm window tomorrow to get my parents connection upgraded to the 200/20 plan. From speaking to the Downer lady, they are being absolutely smashed with this at the moment so I won't be surprised if VF have to hand out more $100 to a lot more people. The credit for my olds has already been applied.


15 posts

Geek


  # 1661426 31-Oct-2016 14:15
4 people support this post

Nish:

Got a call this afternoon and have been booked in for the 12 - 4pm window tomorrow to get my parents connection upgraded to the 200/20 plan. From speaking to the Downer lady, they are being absolutely smashed with this at the moment so I won't be surprised if VF have to hand out more $100 to a lot more people. The credit for my olds has already been applied.



I'm one of the Downer techs and our work volumes have now gone through the roof. I've personally completed 3 docsis 3.1 upgrades today and tonight head back out for another shift to help complete some more of the node upgrades. But yeah, very busy at the moment. It's good though, at least we can now see this happening.

89 posts

Master Geek


  # 1661427 31-Oct-2016 14:21
4 people support this post

CableGuyChch:
Nish:

 

Got a call this afternoon and have been booked in for the 12 - 4pm window tomorrow to get my parents connection upgraded to the 200/20 plan. From speaking to the Downer lady, they are being absolutely smashed with this at the moment so I won't be surprised if VF have to hand out more $100 to a lot more people. The credit for my olds has already been applied.

 



I'm one of the Downer techs and our work volumes have now gone through the roof. I've personally completed 3 docsis 3.1 upgrades today and tonight head back out for another shift to help complete some more of the node upgrades. But yeah, very busy at the moment. It's good though, at least we can now see this happening.

 

 

 

I feel for you guys - at the public facing sharp end of a business engagement process between VFNZ & Downer that seems to have a few gaps in it! Good luck!


1 | ... | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | ... | 60
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.