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  Reply # 1793809 2-Jun-2017 15:40
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I'm on 100/10 cable and thinking that I'd prefer to bypass FibreX but I expect, as has happened in the past, that Vodafone will have a cost-effective package to keep me.


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  Reply # 1793858 2-Jun-2017 17:39
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kharris:

 

 

 

As for the name... it may be a bit of a stretch but given it is a HFC network (Hybrid fibre-coaxial) the use of fibre in the name is hardly a surprise (fibre cross - or X - seems reasonable to me).

 

 

Most DSL cabinets are fibre fed these days, which is reasonably similar to the HFC fibre to node system. You don't see anyone advertising DSL as Fibre anything thou do you.

 

Incidentally, since upgrading the property where I pay for a cable connection to FibreX, there has been a huge spike in disconnections and outage. Not good.





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  Reply # 1793870 2-Jun-2017 17:48

Lias:

kharris:


 


As for the name... it may be a bit of a stretch but given it is a HFC network (Hybrid fibre-coaxial) the use of fibre in the name is hardly a surprise (fibre cross - or X - seems reasonable to me).



Most DSL cabinets are fibre fed these days, which is reasonably similar to the HFC fibre to node system. You don't see anyone advertising DSL as Fibre anything thou do you.


Incidentally, since upgrading the property where I pay for a cable connection to FibreX, there has been a huge spike in disconnections and outage. Not good.



https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=208295&page_no=10

Please refer to this forum for advice from what I have come across and fixed. All I can say is get a tech out and to do what I did for another customer.

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  Reply # 1793871 2-Jun-2017 17:54
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@lias I know that, but the subtitle difference is that HFC has fibre in the name. Just saying that might save vf in terms of using a misleading name.

Sounds like you should ge a tech out to check the F connectors on your line.




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  Reply # 1793872 2-Jun-2017 17:55
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Sorry for the typos. Using my phone.




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  Reply # 1793890 2-Jun-2017 18:50
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kharris: @lias I know that, but the subtitle difference is that HFC has fibre in the name. Just saying that might save vf in terms of using a misleading name.

 

Don't think that's going to fly. An ADSL connection is delivered over FTTN and that has fibre in the name as well.


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  Reply # 1793939 2-Jun-2017 19:58
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Hammerer:

 

That was the first post on this thread for a month. Does this mean that FibreX users are not having problems with it?

 

 

No, it does not  undecided

 

I am on "FibreX" 200/20Mbps cable in Wellington.

 

Here are my time-of-day TrueNet downstream speed tests from Auckland (tested hourly, 24/7):

 

March 2017:

 

Click to see full size

 

(click to view)

 

April 2017:

 

Click to see full size

 

(click to view)

 

Peak congestion is a very real problem, but is slowly improving.

 

Real-world speeds are nowhere near 200/20Mbps.





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  Reply # 1840412 7-Aug-2017 10:12
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Nish:

 

TL;DR version - Anyone getting their FibreX speeds turn to crap and have to reboot the technicolor modem to restore speeds?

 

 

[Sorry this is a rather late response, I hadn't seen this thread previously]

 

I had the same issue starting about the same time (mid March in my case) and at a similar frequency, about every 1-2 weeks.

Upstream speed would drop to around 0.5-1.5 Mb/s and a reboot of both Technicolor modem and the HG659 router would immediately restore normal service (in my case that means 250-300 Mb/s down, 60-90Mb/s up). Our cable from the demarc is RG6 tri-shield and the tech said the F-conn terminations were very good, but he replaced all F-conns from street to modem. Modem got replaced, but if anything it seemed slightly worse. Eventually some errors were detected further upstream from us, and one of the network team did some tuning to the amplifier involved at a nearby cabinet, and was confident that we'd have no further problems. But we did.

VF tech support people didn't like the fact that PCs were connected via a gigabit switch, so the drill, in case of an outage, was to disconnect everything from the HG659, plug a notebook straight into it, speed test, reboot, speed test. Always the same: disconnecting switch had no effect on observed speed, but the reboot always fixed it. While waiting for one of the reboots I realised that the patch cable between modem and router was still tightly folded up with a twistie tie around it, i.e. just as it had been shipped in the router box. So I removed that and replaced with one of my own cat6 patch cables (one that had never been folded!). I haven't had a recurrence of the problem since.

TBH I can't be 100% certain that the folded patch cable was responsible because I did move our WiFi access point (Ubiquiti, POE) off an HG659 LAN port and onto the switch at the same time (simply to try to placate the VF techs who were nervous about anything non-VF). But I feel fairly confident that it was the patch cable. 

 

 


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