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423 posts

Ultimate Geek


  # 1668646 12-Nov-2016 16:24
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OK. Stand by I'll try that now. Just have to move things a bit.

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  # 1668647 12-Nov-2016 16:26
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I am not sure why you need to plug the Sure Signal unit in a Gb switch if the switch is close to the router

 

Linux


 
 
 
 




423 posts

Ultimate Geek


  # 1668649 12-Nov-2016 16:28
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Because I'm out of LAN ports on router.

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# 1668650 12-Nov-2016 16:28
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PoHq: Because I'm out of LAN ports on router.

 

Makes sense




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Ultimate Geek


  # 1668651 12-Nov-2016 16:33
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Well now I'm confused. The connected device light on the sure signal won't light up with the phone on WIFI or 3G

😳🔫



423 posts

Ultimate Geek


  # 1668657 12-Nov-2016 16:46
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OK got it going now plugged into router exactly same issue as before though.

See link here 2 pictures

1. Wifi on - no connection to sure signal zero cellular coverage
2. Wifi off - connected to SureSignal and full coverage

https://goo.gl/photos/UeX7uQUtymhmuHoG9

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Ultimate Geek

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  # 1668661 12-Nov-2016 16:55
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What happens if you switch the data connection on the phone off first and then switch on the wifi?

 

I'm guessing the phone sets up a data session with the sure signal but when you switch on the wifi, it drops the data connection (and therefore the overall connection) to the sure signal.

 

Yes I know that 3G has separate voice and data "parts" but intrigued to see what the handset does under these conditions.


 
 
 
 




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Ultimate Geek


  # 1668662 12-Nov-2016 16:58
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I'll let you know. Just firing the SureSignal up again. It's taking a while to connect back up. Once it's done I'll test that and post back.



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Ultimate Geek


  # 1668665 12-Nov-2016 17:07
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Turned the data connection off and it disconnected from the SureSignal I then turned wifi on and it remained disconnected. Once disconnected from the SureSignal box I walked back into the house and was back on the weak cell tower signal.

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  # 1669665 12-Nov-2016 17:29
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See if you can force the phone to sit on 3g under the network settings (ie not to move to 2g or 4g) and try again?




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Ultimate Geek


  # 1669671 12-Nov-2016 17:39
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Selected WCDMA only on the handset. Switched wifi on same as before, kicked of the SureSignal and back to cell tower.

Bizarre.

194 posts

Master Geek

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  # 1669673 12-Nov-2016 17:41
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How about moving the SS as far away as you can from the wifi router. Give that a go





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  # 1669676 12-Nov-2016 17:45
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So you turn off wi-fi, phone starts a 3G data session, SureSignal lights up? Makes sense to me.




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423 posts

Ultimate Geek


  # 1669677 12-Nov-2016 17:45
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NZFINEST:

How about moving the SS as far away as you can from the wifi router. Give that a go



I actually tried that last night, I plugged the SureSignal into a LAN port in the lounge as far away from the router in the garage as I could get and still no joy.

Appreciate the reply though thanks.

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Master Geek

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  # 1669685 12-Nov-2016 17:56
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PoHq:
NZFINEST:

 

How about moving the SS as far away as you can from the wifi router. Give that a go

 



I actually tried that last night, I plugged the SureSignal into a LAN port in the lounge as far away from the router in the garage as I could get and still no joy.

Appreciate the reply though thanks.

 

 

 

Can you try with a cable in the port that works on the router.  Just use the cable that came with it and move it as far away as you can. The cable is about a meter long. If that still fails see the PM i sent you





Anything I suggest or say is my own thoughts and not provided by anyone else unless stated

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