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mdf



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# 1726778 27-Feb-2017 07:55
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prasnz: Anyone else in Island Bay get an outage tonight circa 11pm?



Yes. Yes I did.

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  # 1726791 27-Feb-2017 08:21
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prasnz: Anyone else in Island Bay get an outage tonight circa 11pm?

 

I missed this because I closed down before 11pm.  I had a new IP in the morning.

 

How long did it last?

 

Did anyone report this to VF? - they are keen to be advised of any Island Bay outages, as new work is pending. 





Sideface


 
 
 
 


mdf



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  # 1727367 27-Feb-2017 21:10
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Sideface:

prasnz: Anyone else in Island Bay get an outage tonight circa 11pm?


I missed this because I closed down before 11pm.  I had a new IP in the morning.


How long did it last?


Did anyone report this to VF? - they are keen to be advised of any Island Bay outages, as new work is pending. 



Yeah, I'm normally in bed by then too. I'm only up then if I'm watching something that I'm hooked on and really want to see the last ten minutes before turning the lights out. Then I can go to sleep nice and relaxed knowing how it ends and not stay up half the night wondering how it fini... HELLO VODAFONE OUTAGE. That's not at all frustrating in and of itself without robbing me off my growing restfulness and send me off to bed effing and jeffing.

So didn't report it. Decided discretion was the better part of valor and went to bed. Only smacked the pillow once too.

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  # 1729039 2-Mar-2017 17:18
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Thanks for the posts here and my apologies for the delayed response from me.

 

We’re aware of some FibreX customers who have been experiencing occasional loss of service. A problem was identified and resolved, last Saturday (25/2), which has improved stability across the FibreX network. We are aware of a separate issue which has similar symptoms but a different cause, and we’re testing software to resolve this. We plan to begin rolling this out late this week, and will advise when completed (could be a few weeks, depending on test results).

 

If you are experiencing issues, do let me know and I'll pass on details, the more info the better.





Channel Manager, Help & Support @ Vodafone NZ


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  # 1729045 2-Mar-2017 17:28
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MikeHales:

 

Thanks for the posts here and my apologies for the delayed response from me.

 

We’re aware of some FibreX customers who have been experiencing occasional loss of service. A problem was identified and resolved, last Saturday (25/2), which has improved stability across the FibreX network. We are aware of a separate issue which has similar symptoms but a different cause, and we’re testing software to resolve this. We plan to begin rolling this out late this week, and will advise when completed (could be a few weeks, depending on test results).

 

If you are experiencing issues, do let me know and I'll pass on details, the more info the better.

 

 

 

 

Mike

 

Sunday afternoon around 230, and twice yesterday - around 230 and 430pm - in Wellington, the technicolor lost logical connection (no path to internet) but did not reset itself to get a new IP, and the status lights indicated all was ok (up/down solid, online and so on). restart solved the problem but there seems to be no reason for why. Cable TV unaffected.

 

It's happened earlier in feb as well - logical path lost but status not reflecting loss of service - but so infrequent as to be a little annoyance. 





________

 

Antonios K

 

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  # 1729049 2-Mar-2017 17:32
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Thanks





Channel Manager, Help & Support @ Vodafone NZ


mdf



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  # 1729077 2-Mar-2017 18:29
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@michaelmurfy Are you able to share your awesome smokepinging?

 
 
 
 


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mdf



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  # 1729102 2-Mar-2017 19:51
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Gee, @disrespective got the short straw there!

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  # 1729115 2-Mar-2017 20:57
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mdf: Gee, @disrespective got the short straw there!
Yeah. Not much else to say really.


mdf



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  # 1729211 3-Mar-2017 06:47
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@mikehales Mine is down again this morning. All lights on the technicolor are on. Island Bay, WKH node (4 I think).

https://smokeping.murfy.nz/smokeping.fcgi?target=FibreX.MDF

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  # 1729217 3-Mar-2017 07:18
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@MikeHales - I'm in Island Bay and can confirm mine is down again this morning too.

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  # 1730475 5-Mar-2017 17:27
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@MikeHales - min internet is down again. Outage started at approx. 5.15pm. Lets hope this is a short outage...

Is vodafone going to provide compensation for the number of outages we are getting?

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  # 1735117 12-Mar-2017 10:34
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Did anyone else have an outage this morning from around 9am? I think it just ended now.

 

This week I've had a few situations were rebooting the modem + router helps, but in this case it didn't. The "online" light was out on the modem this time, where sometimes I used to get all lights on the modem just no actual internet through the router.


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  # 1735119 12-Mar-2017 10:39
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Had mine disconnected multiple times this morning.

 

4:27 am - 32min

 

6:28 am - 1hr7min

 

8:59 am - 1hr12min

 

I wasn't around to power cycle the modem so the duration of the outage was much longer.





PC: R7 3700x 4.3Ghz/32GB DDR4/GTX1070

 


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