Do you know if the 50/2 plan (lightspeed) was DOCSYS 3.0?
I know when we had that plan (for 3-4 years until a few weeks ago) we only had outages very infrequently - at least so few that they seemed out of the ordinary - not "It's out again" like it is now.
We had that Technicolor all in one Modem / Router / Access Point unit - I forget the model number.
On a side note, I believe I've now been given a static IP address (or a reservation at least). How long is the typical lease for - does anyone know? I just want to verify it is actually static.