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18 posts

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# 208378 9-Feb-2017 12:49
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Over the past few months I regularly cannot connect to anything on the internet for a minute or so. It resolves itself but then happens a few minutes later. My suspicion is there is a DNS issue based on the browser error messages. This happens across multiple people on multiple devices. I am unsure if it is our wireless modem or Vodafone. 


Before I launch into investigating the issue I wonder if others are having the same issue? I started investigating last night but then realised I have munted my laptop and have no diagnostic tools from a terminal. I will fix that first tonight.


Vodafone cable modem, name is something color.

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Ultimate Geek
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  # 1717667 9-Feb-2017 13:48
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Same thing happens to me over the last month - on the HG659 on Auckland VDSL.

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Ultimate Geek
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  # 1717799 9-Feb-2017 17:42
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dhcp issue?


i had a similar issue when i set my dhcp lease time VERY short.


try setting it to something longer like a day?



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Uber Geek
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  # 1717905 9-Feb-2017 20:25
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I am on FibreX and getting DNS issues over last few weeks which cause higher than normal latency to warcraft servers in LA. VF and DNS is getting kinda old.

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Uber Geek
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  # 1718023 10-Feb-2017 02:08
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Look in event viewer on your pc see how many dns errors show up. Then change over to googles




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  # 1719889 14-Feb-2017 11:23
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Same issue here, VDSL Vodafone in Wellington. Has been on-going for a few months and I finally got around to capturing a Fiddler trace which captured a 502 DNS Lookup Failed error. I find it works for a while and then I lose connectivity for 1-2 minutes and then it works fine again.


This thread suggests there might be an issue with the HG659.

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Uber Geek
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  # 1719909 14-Feb-2017 11:53
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What is software version on modem?




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  # 1720155 14-Feb-2017 18:04
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What is software version on modem?





The latest as far as I know 16V100R001C206B020


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Ultimate Geek
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Vodafone NZ

  # 1720442 15-Feb-2017 10:23
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That's correct

Channel Manager, Help & Support @ Vodafone NZ

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