Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




12739 posts

Uber Geek
+1 received by user: 4245

Trusted
Lifetime subscriber

# 208409 10-Feb-2017 13:20
Send private message

My VDSL speed averaged between 25 and 33 Mbps all year up until the end of November last year.

 

 

 

Some then, it has been stuck around 11.5 Mbps. Upload used to be around 1.50 - 1.80 and is now around 0.35.

 

 

 

I reported this to VF. They sent a tech out and decided they had fixed it. No change here.

 

They have run line tests and say I should get 33 Mbps and 0.5Mbps. I run Speedtest (ethernet) at the same time and get 11 ish and 0.4 ish.

 

VF replaced the modem - no difference.

 

No changes have been made to the computer, the wiring or anything else in the house.

 

 

 

Does anyone have any ideas or suggestions as to why the speed fell so abruptly and why we cannot seem to recover to the same speed we consistently had before?






View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
27787 posts

Uber Geek
+1 received by user: 7271

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1718306 10-Feb-2017 13:23
Send private message

What are your DSL stats and sync rate?

 

 

 

 


4523 posts

Uber Geek
+1 received by user: 2629

Trusted
Lifetime subscriber

 
 
 
 


xpd

Chief Trash Bandit
9510 posts

Uber Geek
+1 received by user: 1616

Mod Emeritus
Trusted
Lifetime subscriber

  # 1718311 10-Feb-2017 13:27
Send private message

Master filter ? If so, maybe its faulty - I believe that when the tests are run by the telco, they only goto the cabinet or outside your property, not actually to your install point (hey I could be wrong)

 

 





XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  16GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.     Now on BigPipe 100/100 and 2Talk




12739 posts

Uber Geek
+1 received by user: 4245

Trusted
Lifetime subscriber

  # 1718354 10-Feb-2017 15:28
Send private message

xpd:

 

Master filter ? If so, maybe its faulty - I believe that when the tests are run by the telco, they only goto the cabinet or outside your property, not actually to your install point (hey I could be wrong)

 

 

 

 

 

 

I don't think we have one. We have a plug in thing by the phone jack?

 

 

 

EDIT - just grovelled under the desk. No plug in thing. Says "VDSL Filter in ETP" on the socket, if that means any more to anyone than it does to me!






3279 posts

Uber Geek
+1 received by user: 980

Trusted

  # 1718360 10-Feb-2017 15:50
Send private message

Geektastic:

 

 

 

I don't think we have one. We have a plug in thing by the phone jack?

 

 

 

EDIT - just grovelled under the desk. No plug in thing. Says "VDSL Filter in ETP" on the socket, if that means any more to anyone than it does to me!

 

 

 

 

that means you have a master filter - ETP is External(?) termination point and is basically where your line comes into the house, and is where they often put the master filter.


'That VDSL Cat'
10189 posts

Uber Geek
+1 received by user: 2445

Trusted
Spark
Subscriber

  # 1718362 10-Feb-2017 16:04
Send private message

Please post line stats.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




12739 posts

Uber Geek
+1 received by user: 4245

Trusted
Lifetime subscriber

  # 1718507 10-Feb-2017 22:49
Send private message

Up
Connection status:
Showtime
Upstream line rate (kbit/s):
442
Downstream line rate (kbit/s):
33600
Maximum upstream rate (kbit/s):
632
Maximum downstream rate (kbit/s):
36581
Upstream noise safety coefficient (dB):
12.2
Downstream noise safety coefficient (dB):
13.6
Upstream interleave depth:
0
Downstream interleave depth:
0
Line standard:
VDSL
Upstream line attenuation (dB):
45.2
Downstream line attenuation (dB):
15.8
Upstream output power (dBmV):
2.3
Downstream output power (dBmV):
13.7
Downstream interleave depth:
None
DSL up time:








12739 posts

Uber Geek
+1 received by user: 4245

Trusted
Lifetime subscriber

  # 1718583 11-Feb-2017 11:01
Send private message

OK. This is odd

 

 

 

Had a power outage last night - killed all the computers etc.

 

Started up this morning and....download speed now 44 Mbps and upload 2.45 Mbps, both much faster than it has ever been.

 

Confused? I am! undecided






4523 posts

Uber Geek
+1 received by user: 2629

Trusted
Lifetime subscriber

  # 1718584 11-Feb-2017 11:02
Send private message

What are the modem stats after the power cut?

 

Linux


'That VDSL Cat'
10189 posts

Uber Geek
+1 received by user: 2445

Trusted
Spark
Subscriber

  # 1718590 11-Feb-2017 11:27
One person supports this post
Send private message

Geektastic:

 

OK. This is odd

 

 

 

Had a power outage last night - killed all the computers etc.

 

Started up this morning and....download speed now 44 Mbps and upload 2.45 Mbps, both much faster than it has ever been.

 

Confused? I am! undecided

 

 

 

 

Your modem probably resynced faster than others in the area, thus you gained a higher sync.

 

 

 

upon a reboot it will be lost.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




12739 posts

Uber Geek
+1 received by user: 4245

Trusted
Lifetime subscriber

  # 1718670 11-Feb-2017 15:45
Send private message

Linux:

 

What are the modem stats after the power cut?

 

Linux

 

 

 

 

DSL synchronization status:
Up
Connection status:
Showtime
Upstream line rate (kbit/s):
2633
Downstream line rate (kbit/s):
48664
Maximum upstream rate (kbit/s):
3088
Maximum downstream rate (kbit/s):
46749
Upstream noise safety coefficient (dB):
5.8
Downstream noise safety coefficient (dB):
4.8
Upstream interleave depth:
0
Downstream interleave depth:
0
Line standard:
VDSL
Upstream line attenuation (dB):
44.6
Downstream line attenuation (dB):
15.7
Upstream output power (dBmV):
5.8
Downstream output power (dBmV):
13.7
Downstream interleave depth:
None
DSL up time:
0 days 8 hours 9 minutes 40 seconds






22061 posts

Uber Geek
+1 received by user: 4682

Trusted
Subscriber

  # 1718716 11-Feb-2017 18:26
One person supports this post
Send private message

Yeah so your noise margins are lower, which is why it can get a higher speed. I have maintained a great speed for months after a powercut since mine are UPSed so were able to sync with no other users. Had a 0dB margin and was "screaming" along at 28ish megs down and 7 or so up. Till they did the 4am kick me off because of DLM and put me on the crap 16ms profile and 13 down 2 up. The joys of crosstalk.

 

I wish VDSL was a more expensive product still so people didnt bother and there was less crosstalk for people who were prepared to pay for the added speed.

 

Acutally I just wish the copper network would disappear and they had to put fiber in.





Richard rich.ms



12739 posts

Uber Geek
+1 received by user: 4245

Trusted
Lifetime subscriber

  # 1718790 11-Feb-2017 23:15
Send private message

richms:

 

Yeah so your noise margins are lower, which is why it can get a higher speed. I have maintained a great speed for months after a powercut since mine are UPSed so were able to sync with no other users. Had a 0dB margin and was "screaming" along at 28ish megs down and 7 or so up. Till they did the 4am kick me off because of DLM and put me on the crap 16ms profile and 13 down 2 up. The joys of crosstalk.

 

I wish VDSL was a more expensive product still so people didnt bother and there was less crosstalk for people who were prepared to pay for the added speed.

 

Acutally I just wish the copper network would disappear and they had to put fiber in.

 

 

 

 

I wish that there were minimum speeds below which they were not allowed to charge you for the month....






1601 posts

Uber Geek
+1 received by user: 645


  # 1718794 11-Feb-2017 23:44
2 people support this post
Send private message

Geektastic:

 

I wish that there were minimum speeds below which they were not allowed to charge you for the month....

 

 

The government does have a minimum speed requirement for DSL if that helps?

 

 

 

(It's 32kbps btw.)


22061 posts

Uber Geek
+1 received by user: 4682

Trusted
Subscriber

  # 1718802 12-Feb-2017 00:31
Send private message

The option wouldn't be they don't charge you. It would be you don't get anything at all. Something is better than nothing but it would be nice if chorus got paid based on copper performance so they had an incentive to fix under performing lines.

Actually with fiber in a year they would probably just take the hit if they were penalized for it being trash slow and just make it totally break when fiber was available.




Richard rich.ms

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53


HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41


Nokia 9 PureView available in New Zealand
Posted 6-May-2019 09:06



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.