Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6
1657 posts

Uber Geek
+1 received by user: 256


  # 1729320 3-Mar-2017 10:35
One person supports this post
Send private message

My understanding is that Vodafone's FibreX is a service that's only available in a few places (Wellington, Kapiti and Christchurch), so for people like me in Auckland if we sign up for fibre on Vodafone then we'll get the same fibre service as everyone else in Auckland?


615 posts

Ultimate Geek
+1 received by user: 215

Trusted
Vodafone NZ

  # 1729322 3-Mar-2017 10:38
Send private message

Yes, Auckland is UFB (fibre end to end)





Channel Manager, Help & Support @ Vodafone NZ


 
 
 
 


Go Hawks!
917 posts

Ultimate Geek
+1 received by user: 61

Trusted
Subscriber

  # 1729333 3-Mar-2017 10:47
Send private message

One think I found extremely frustrating going from VF ADSL to VF Fibre (not Fibre X) was that there is a separate billing system - and my credits on the ADSL line where not automatically transferred to the Fibre account.

 

It would have been good if the VF salesperson who got me organised had made this clear - otherwise it's all working as it should.

 

I did try to upgrade to the 100 plan, but the CSR team weren't helpful, claiming I was already on a 1 year contract and couldn't get it.

 

I've that the service has been rock solid, but I avoid ringing the helpdesk - and thankfully I haven't had to.


1114 posts

Uber Geek
+1 received by user: 90

Subscriber

  # 1729336 3-Mar-2017 10:59
Send private message

wazzageek:

 

One think I found extremely frustrating going from VF ADSL to VF Fibre (not Fibre X) was that there is a separate billing system - and my credits on the ADSL line where not automatically transferred to the Fibre account.

 

It would have been good if the VF salesperson who got me organised had made this clear - otherwise it's all working as it should.

 

I did try to upgrade to the 100 plan, but the CSR team weren't helpful, claiming I was already on a 1 year contract and couldn't get it.

 

I've that the service has been rock solid, but I avoid ringing the helpdesk - and thankfully I haven't had to.

 

 

 

 

It was a pain for me also, until Feb -  I am now on the normal billing system, that the Vodafone mobile app is based on.

 

 

 

No longer on the old TelstraClear 'Customer Zone' system!!! Their customer zone system is so horrible from a user's perspective!

 

 

 

[Edit] Upgrading should always be possible - send a twitter message instead or visit a shop..


526 posts

Ultimate Geek
+1 received by user: 66

Trusted

  # 1729364 3-Mar-2017 11:59
Send private message

Old cable customer moved away from cable area and went with 2 degrees. A year ago changed to Vodafone Fibre (UFB not Cable) and been very very happy. Got a great deal with discounted Sky over Fibre and the picture is better than direct from Sky. Saved over $75 a month. Deals not there now tho :(

 

 


1073 posts

Uber Geek
+1 received by user: 219


  # 1730659 6-Mar-2017 09:08
Send private message

DarkShadow:

 

As mentioned FibreX isn't real fibre, if you want real fibre you'll want a company that isn't Vodafone.

 

Why not explore the other options out there as well? There's quite a few dozen ISPs you can choose from.

 

 

Can anyone explain please what the main advantages are of having "real fibre" instead of Vodafone's FibreX?

 

For example, can "real fibre" provide substantially faster speeds than FibreX?

 

Thanks

 

Fred


1601 posts

Uber Geek
+1 received by user: 645


  # 1730668 6-Mar-2017 09:19
One person supports this post
Send private message

frednz:

 

DarkShadow:

 

As mentioned FibreX isn't real fibre, if you want real fibre you'll want a company that isn't Vodafone.

 

Why not explore the other options out there as well? There's quite a few dozen ISPs you can choose from.

 

 

Can anyone explain please what the main advantages are of having "real fibre" instead of Vodafone's FibreX?

 

For example, can "real fibre" provide substantially faster speeds than FibreX?

 

Thanks

 

Fred

 

 

On cable your connection might be shared with your whole neighbourhood, on fibre it's only shared with 24 users max, this means more consistent throughput in peak times.

 

With fibre you can easily switch between dozens of ISPs, on cable you're stuck with Vodafone.


22064 posts

Uber Geek
+1 received by user: 4683

Trusted
Subscriber

  # 1730723 6-Mar-2017 10:36
One person supports this post
Send private message

vodafones HFC network is dependent on power for the in street amplifiers. A power failure will probably take the service out, even if its not directly affecting you. With real fiber all the way back to the exchange, there are no active devices outside of the exchange or your place, so if you keep the ONT on, you have internet regardless of what is happening in the areas between you and the data center.

 

Plenty of times you see about "fiber x" outages because of power outages. Not a problem with real fiber.





Richard rich.ms

1073 posts

Uber Geek
+1 received by user: 219


  # 1732420 7-Mar-2017 12:27
Send private message

DarkShadow:

 

frednz:

 

DarkShadow:

 

As mentioned FibreX isn't real fibre, if you want real fibre you'll want a company that isn't Vodafone.

 

Why not explore the other options out there as well? There's quite a few dozen ISPs you can choose from.

 

 

Can anyone explain please what the main advantages are of having "real fibre" instead of Vodafone's FibreX?

 

For example, can "real fibre" provide substantially faster speeds than FibreX?

 

Thanks

 

Fred

 

 

On cable your connection might be shared with your whole neighbourhood, on fibre it's only shared with 24 users max, this means more consistent throughput in peak times.

 

With fibre you can easily switch between dozens of ISPs, on cable you're stuck with Vodafone.

 

 

Although people here say that FibreX isn't "real fibre", doesn't it do the same job as "real fibre"? For example, the FibreX Max Plan is advertised as giving up to 700-900mbps download speed. Can "real fibre" match those speeds?

 

And Vodafone said they would give me the FibreX Max plan for $90 per month ($20 off advertised $110 per month) , can "real fibre" match that?

 

Sure, I would have to go on a minimum 12-month contract which has a cancellation fee of $199, but I guess "real fibre" plans also have a minimum contract period? A 24-month contract gives you the first 6 months at half price, but it does increase the cancellation fee to $299.

 

A Vodafone technician also told me that with the FibreX Max plan, it provides very consistent throughput in peak times (it's only some of the slower plans that might experience difficulty).

 

And with "real fibre" if you are not quite close to where the fibre is connected, you can't get the service. For example, see the Geekzone thread about a client being 100 metres away and having to pay a huge amount to have the cable extended! How close do you have to be to the "real fibre" connection to avoid additional charges?

 

Incidentally, can anyone tell me whether a Vodafone home user would really notice a difference (with say only 2 devices on at a time) between the 200mbps max plan and the 700-900 mbps max plan.

 

Thanks

 

Fred

 

 


1114 posts

Uber Geek
+1 received by user: 90

Subscriber

  # 1732435 7-Mar-2017 12:37
One person supports this post
Send private message

If you're not downloading a lot, with only two users, 100Mbps/20Mbps UFB plan would suit you fine.

 

 

 

This is interesting if somewhat relevant: 

 

 http://www.stuff.co.nz/business/industries/90132203/spark-fails-to-field-call-from-former-all-black-adam-thomson-before-hooter-blows

 

 

 

 

 

 

 

 


1601 posts

Uber Geek
+1 received by user: 645


  # 1732436 7-Mar-2017 12:37
Send private message

frednz:

 

 

 

Although people here say that FibreX isn't "real fibre", doesn't it do the same job as "real fibre"? For example, the FibreX Max Plan is advertised as giving up to 700-900mbps download speed. Can "real fibre" match those speeds?

 

 

Of course. Up north they've even started experimenting with 10Gbps fibre.

 

 

And Vodafone said they would give me the FibreX Max plan for $90 per month ($20 off advertised $110 per month) , can "real fibre" match that?

 

 

Cable is cheaper, no question about that.

 

 

Sure, I would have to go on a minimum 12-month contract which has a cancellation fee of $199, but I guess "real fibre" plans also have a minimum contract period? A 24-month contract gives you the first 6 months at half price, but it does increase the cancellation fee to $299.

 

 

There are no contract plans available on fibre.

 

 

 

 

And with "real fibre" if you are not quite close to where the fibre is connected, you can't get the service. For example, see the Geekzone thread about a client being 100 metres away and having to pay a huge amount to have the cable extended! How close do you have to be to the "real fibre" connection to avoid additional charges?

 

 

Same goes with cable, if you're not in coverage area you can't connect.

 

 

 

 


1073 posts

Uber Geek
+1 received by user: 219


  # 1732468 7-Mar-2017 13:16
Send private message

On Spark's web site it says that if you're new to Spark, you'll need to sign up for a 24 month unlimited broadband plan. But Stuff Fibre advertises no fixed-term contracts.

 

So why would Spark require a 24 month plan when Stuff advertises no fixed-term contracts? Which provider would be the better choice?

 

Edit: Spark advises that fibre plans with a 12 month contract are also available. They do also offer a "no contract" plan, but you have to pay a non-refundable one-off $299 connection fee to get this.


1601 posts

Uber Geek
+1 received by user: 645


  # 1732514 7-Mar-2017 13:55
Send private message

frednz:

 

On Spark's web site it says that if you're new to Spark, you'll need to sign up for a 24 month unlimited broadband plan. But Stuff Fibre advertises no fixed-term contracts.

 

So why would Spark require a 24 month plan when Stuff advertises no fixed-term contracts? Which provider would be the better choice?

 

Edit: Spark advises that fibre plans with a 12 month contract are also available. They do also offer a "no contract" plan, but you have to pay a non-refundable one-off $299 connection fee to get this.

 

 

That's the advantage of fibre. There are dozens of ISPs, each with their own plans and prices. You can choose one that suits your needs.

 

For example if you want free Lightbox and Netflix, you might want to sign up to Spark. If you want no contract and a lower price, you can sign up to Stuff. Which one is "better" depends on you.


1759 posts

Uber Geek
+1 received by user: 900


  # 1732527 7-Mar-2017 14:09
Send private message

You could try someone like Skinny Fibre....24months plan..$58 for first 12 months then $88 for last 12.

 

Vodafones FibreX is also sunbject to congestion on nodes whereas Fibre isnt as bad. I am on VF FibreX and already noticed congestion at peak times.


8446 posts

Uber Geek
+1 received by user: 2890

Lifetime subscriber

  # 1732828 8-Mar-2017 07:57
One person supports this post
Send private message

also compare the upload speeds in your comparison, fibre offers greater upload than cable


1 | 2 | 3 | 4 | 5 | 6
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15


WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53


HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.