Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2766 posts

Uber Geek
+1 received by user: 1332

Trusted
Subscriber

# 210416 26-Mar-2017 16:49
Send private message

Our Vodafone cable broadband, which has been ok since installed about 12 months ago, has starting regularly losing internet connection. A reboot seems to fix it, but only for a short while, then it drops off again.

 

Strangely, it is only the 2G suffering from this, the 5G from the same router seems ok, so any thoughts? Dodgy router?


Create new topic
2853 posts

Uber Geek
+1 received by user: 489

Trusted

  # 1748162 26-Mar-2017 16:53
Send private message

Have you tried changing the wireless channel? could be too much noise on the current channel


4747 posts

Uber Geek
+1 received by user: 2816

Trusted
Lifetime subscriber

  # 1748163 26-Mar-2017 16:56
Send private message

Is it the Internet dropping or the WiFi and you need to give more / clearer detail does it drop if using Ethernet?

 

Linux


 
 
 
 




2766 posts

Uber Geek
+1 received by user: 1332

Trusted
Subscriber

  # 1748170 26-Mar-2017 17:16
Send private message

Linux:

 

Is it the Internet dropping or the WiFi and you need to give more / clearer detail does it drop if using Ethernet?

 

Linux

 

 

All devices connect to the router via wireless, there is no ethernet.

 

The wifi connection is ok and devices remain connected to the network, it's the internet connection on the 2G network that keeps dropping.

 

The 5G internet connection on the same router is ok.

 

This is a new issue, 2G has been ok since install until this weekend when the problem started.

 

Neighbours don't have wifi, ours is the only network being displayed, so it's not a traffic issue.

 

 


4747 posts

Uber Geek
+1 received by user: 2816

Trusted
Lifetime subscriber

# 1748173 26-Mar-2017 17:19
Send private message

dafman:

 

Strangely, it is only the 2G suffering from this, the 5G from the same router seems ok, so any thoughts? Dodgy router?

 

 

So you are now saying the opposite

 

" The wifi connection is ok and devices remain connected to the network, it's the 2G internet drops "

 

Linux


4747 posts

Uber Geek
+1 received by user: 2816

Trusted
Lifetime subscriber

  # 1748174 26-Mar-2017 17:22
Send private message

So you are saying it's on the 2Ghz (actually 2.4Ghz) WiFi dropping not the 5Ghz, When you say 2G / 5G you are speaking about mobile networks

 

Liniux


27892 posts

Uber Geek
+1 received by user: 7377

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1748175 26-Mar-2017 17:25
Send private message

What is the exact issue? Is the 2.4GHz signal still visible? Can you reconnect after it drops you off or does it require rebooting the router?

 

Do these issues correlate to usual 2.4GHz interference sources such as cooking something with the microwave?

 

Have you done any basic fault finding such as changing channels?

 

 


601 posts

Ultimate Geek
+1 received by user: 26


  # 1748182 26-Mar-2017 17:43
Send private message

Can any of your devices connect to the router via Ethernet?


 
 
 
 




2766 posts

Uber Geek
+1 received by user: 1332

Trusted
Subscriber

  # 1748206 26-Mar-2017 17:55
Send private message

Linux:

 

So you are saying it's on the 2Ghz (actually 2.4Ghz) WiFi dropping not the 5Ghz, When you say 2G / 5G you are speaking about mobile networks

 

Liniux

 

 

Correct, I meant Ghz, my poor shorthand.




2766 posts

Uber Geek
+1 received by user: 1332

Trusted
Subscriber

  # 1748208 26-Mar-2017 17:58
Send private message

sbiddle:

 

What is the exact issue? Is the 2.4GHz signal still visible? Can you reconnect after it drops you off or does it require rebooting the router?

 

Do these issues correlate to usual 2.4GHz interference sources such as cooking something with the microwave?

 

Have you done any basic fault finding such as changing channels?

 

 

 

 

Yes, the 2.4GHz signal is still visible, but no internet connection. Reconnection to the internet requires a reboot.

 

Nothing in the household environment is different to last 12 months when everything worked a treat. Neighbours don't have wifi, and no microwave in house.




2766 posts

Uber Geek
+1 received by user: 1332

Trusted
Subscriber

  # 1748210 26-Mar-2017 18:01
Send private message

I'll do channel change to test, but I don't think it will help as there is virtually nothing around to compete with the channel.




2766 posts

Uber Geek
+1 received by user: 1332

Trusted
Subscriber

  # 1748213 26-Mar-2017 18:03
Send private message

StevieT:

 

Can any of your devices connect to the router via Ethernet?

 

 

Despite earlier saying there were no ethernet devices, I've just remembered that the Sonos bridge is connected by ethernet, and that is working ok, so does point to some issue with the wifi channel.


46 posts

Geek


  # 1748666 27-Mar-2017 13:10
Send private message

Do you, or any of your neighbours have a new baby? Video Baby monitors usually run on 2.4ghz and interfere something horrid with your WiFi.

 

 




2766 posts

Uber Geek
+1 received by user: 1332

Trusted
Subscriber

  # 1748700 27-Mar-2017 13:53
Send private message

twisted:

 

Do you, or any of your neighbours have a new baby? Video Baby monitors usually run on 2.4ghz and interfere something horrid with your WiFi.

 

 

 

 

No, but there was a new Chromecast plugged in and transmitting, could this interfere?


4747 posts

Uber Geek
+1 received by user: 2816

Trusted
Lifetime subscriber

  # 1748701 27-Mar-2017 14:01
Send private message

dafman:

 

twisted:

 

Do you, or any of your neighbours have a new baby? Video Baby monitors usually run on 2.4ghz and interfere something horrid with your WiFi.

 

 

 

 

No, but there was a new Chromecast plugged in and transmitting, could this interfere?

 

 

Did the issue start around the same time?

 

Linux




2766 posts

Uber Geek
+1 received by user: 1332

Trusted
Subscriber

  # 1748702 27-Mar-2017 14:02
Send private message

Linux:

 

dafman:

 

twisted:

 

Do you, or any of your neighbours have a new baby? Video Baby monitors usually run on 2.4ghz and interfere something horrid with your WiFi.

 

 

 

 

No, but there was a new Chromecast plugged in and transmitting, could this interfere?

 

 

Did the issue start around the same time?

 

Linux

 

 

About the same time. I'm travelling at the moment, so will do some more testing when back on deck.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.