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Fat bottom Trump
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# 214006 23-Apr-2017 19:14
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I have non-technical friends on Vodafone ADSL. A relative installed their broadband. It has worked well in the past but they are now having some issues and have asked me for help. My knowledge is limited so I am passing the request on here.

 

I believe the router is called a Home Gateway device. Model number is HG 556. It was supplied by VF and is maybe 7 or 8 years old. My friends wonder if a newer router would work better for them. They also are thinking about upgrading to VDSL, which is available to them. Would this be worth doing?

 

They also rent out accommodation and share their broadband with their tenants. There are three LAN connections from their router to the tenants. At least one tenant is a heavy user. They have unlimited broadband.

 

The router is plugged into the first phone jack, which is in the garage. My friends use the router’s wi-fi as there is no good way to run a LAN cable to the work table in the house. There is a second phone jack close by, however, which has a phone in it and they wonder if they could plug an identical second router into that. They cannot move the router in the garage because of the LAN connections to their tenants.

 

A recent problem with the wi-fi is the sudden dropping of connections. This seems to have got worse and now occurs frequently, especially on one of the computers. My friends wonder if it is possible for the router to be overloaded by the demands on it. When the wi-fi is working, signal strength is good, 3-5 bars. As far as I know, there are no phone filters on the line. Any suggestions or comments are welcomed.





I reject your reality and substitute my own. - Adam Savage
 


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  # 1769333 23-Apr-2017 19:21
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Router that old should be replaced anyway, caps will have started to fail from heat and they should get another one free from the ISP if they agree for a longer term.





Richard rich.ms

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  # 1769335 23-Apr-2017 19:27
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Upgrade to VDSL for sure this is a no brainer if they are in VDSL range

Linux

 
 
 
 


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  # 1769338 23-Apr-2017 19:30
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Also wifi dropping could be anything. Unless the router is rebooting or losing DSL sync then it could be environmental or someone being a bit of a dick doing deauths on you.





Richard rich.ms

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  # 1769339 23-Apr-2017 19:31
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1) No, you can't plug in more than one modem at a time - neither will work.

 

2) A master filter will enable them to get the most of the current ADSL connection.

 

3) Given they are looking at the current options, are they in a UFB (or even VDSL) area. With high usage, they may benefit from a faster connection...


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  # 1770091 25-Apr-2017 10:01
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what part of the country are you?





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Fat bottom Trump
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  # 1770129 25-Apr-2017 11:04
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Hastings

 

 





I reject your reality and substitute my own. - Adam Savage
 


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  # 1770350 25-Apr-2017 20:44
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Rikkitic:

 

Hastings

 

 

 

 

 

 

There goes my theroy of gifting you a better router, im in chch.

 

 





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Fat bottom Trump
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  # 1770357 25-Apr-2017 21:13
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Thanks anyway. It's the thought that counts.

 

 





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  # 1770361 25-Apr-2017 21:49
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Postage? Courier?


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