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Topic # 21425 26-Apr-2008 10:27
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Hi.. I'm moving into a rental property next month. It's brand new, so wouldn't have had a line connected before.

I'm just wondering, if I order Fusion and a tech needs to visit on site because of the above, what would I have to pay?

Or should I be fine without needing someone to come on site?

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  Reply # 126454 26-Apr-2008 10:58
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Because you have never had a phone line installed before, a tech. will definitely need to pay you a visit.

This should cost $149 as it says here:

http://www.xnet.co.nz/fusion/charges.shtml

But it would pay to check with Xnet first.

Cheers,
Grant.



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Geek


  Reply # 126455 26-Apr-2008 11:04
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Thanks Grant, yes I will check with them. It may work out cheaper to get Telecom to connect a line and then switch, although it would lengthen the process.

Plx

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  Reply # 126461 26-Apr-2008 11:31
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If there are lines already in the house (odd if there wasn't) then as I understand it Telecom will, at their expense, connect the line from the property to their network. I am sure I have read this at the http://www.telepermit.co.nz/PtcSpecs.html site, I can't remeber exactly which document it is, but you can look at page nine of http://www.telepermit.co.nz/Ptc103.pdf for some info. Even though it is naked DSL, Telecom are still getting money out the connection. I don't think a visit from a technician is required.



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Geek


  Reply # 126807 28-Apr-2008 14:28
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Called Xnet, was told that as long as the copper lines are connected, it should be all good to do a self install.

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  Reply # 126816 28-Apr-2008 14:52
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Just been through this myself, and Xnet did have to put it down as a Full Install (even though cables were already in place). I haven't received my first Fusion bill though, so don't know if the $149 will get charged or not...

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