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188 posts

Master Geek
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Topic # 21431 26-Apr-2008 14:09
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Hi:

I signed up with Fusion a while back and requested my Telecom to be ported over to Fusion.  All went good and I could call out and receive calls from both local (I'm in the Wellington 04 callnig region) and can even receive calls from within the country.

However, I just found out recently that someone from overseas (i.e. Snigapore) cannot call me on my number - they get a message (from Telecom) saying the number is not allocated.  I do get quite a bit of calls from overseas and obviously this will cause me some grief.

Anyone has seen this issue or knows what is going on here?

Thanks.

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3595 posts

Uber Geek
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WorldxChange

  Reply # 126499 26-Apr-2008 16:06
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It shoudn't happen as your number , if it's a Telecom RVA it may be via the TNZI International switch which may have an issue with Ported numbers,

First see if you can get your friend to log a fault with their Carrier It will be Singtel since they are from Singapore, and see if they can get any details on who is terminating the calls to NZ,




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188 posts

Master Geek
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  Reply # 126515 26-Apr-2008 19:46
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Hi Phil:

Just sent you a PM regarding this matter...

Thanks!

 
 
 
 


19290 posts

Uber Geek
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  Reply # 126517 26-Apr-2008 20:05
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The A party should log this with there carrier.



188 posts

Master Geek
+1 received by user: 1


Reply # 126518 26-Apr-2008 20:11
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Hi everyone:

Thanks to everyome for their advice and assistance - the problem was sorted, or in fact, there was no problem at all.

The calling party from SG forgot our area code hence it did not get through.

Thanks everyone again!.



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