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5153 posts

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  #1831779 26-Jul-2017 18:39
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I believe Vodafone don't provide fibre if you can get cable? Not sure if this is still the case.


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  #1831780 26-Jul-2017 18:41
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quickymart:

 

I believe Vodafone don't provide fibre if you can get cable? Not sure if this is still the case.

 

 

 

 

I have discussed this with them





Mike
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The views stated in my posts are my personal views and not that of any other organisation.

 

He waka eke noa


 
 
 
 


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  #1831894 26-Jul-2017 22:21
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...and they said?


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  #1831923 27-Jul-2017 04:55
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quickymart:

 

I believe Vodafone don't provide fibre if you can get cable? Not sure if this is still the case.

 

 

pretty sure they will now, was in another thread here


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  #1832007 27-Jul-2017 08:44
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quickymart:

 

...and they said?

 

 

Sorry I went to edit that post but got called away. They advised that their policy is if you are in an area with the own network (HFC) they will only connect to HFC, however cases where a customer wishes UFB these are dealt with individually and the reason for this assessed.





Mike
Change Management Consultant
The views stated in my posts are my personal views and not that of any other organisation.

 

He waka eke noa


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  #1832075 27-Jul-2017 09:52
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MikeB4:

 

quickymart:

 

...and they said?

 

 

Sorry I went to edit that post but got called away. They advised that their policy is if you are in an area with the own network (HFC) they will only connect to HFC, however cases where a customer wishes UFB these are dealt with individually and the reason for this assessed.

 

 

 

 

The minute UFB is available I will be moving to it.  If VF want to keep me on HFC then its one longstanding customer they will lose.

 

 

 

 






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  #1832191 27-Jul-2017 13:07
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richms:

 

On voyager I was maxing out my pathetic 20something megabit vdsl line on steam downloads. Its strange that even with the sale on, the only people that seem to be having problems with steam are those on a certain red ISP on the mislabeled to the point of an investigation network.

 

Perhaps steam is something that truenet need to add to their tests?

 

 

 

 

I am pretty ignorant about steam but if it is just a file, then please advise a suitable file - about 5MB

 

 


 
 
 
 




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  #1833731 30-Jul-2017 14:26
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Connection's been performing much better over the past several days. Continues to go well today:

 

 

Fibre install is still scheduled and I will still be switching, but I'm happy to see improvement regardless.


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  #1834060 31-Jul-2017 09:09
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This morning our connection is terrible >150mbps download and >80mbps upoad

 

I am now rebooting daily to restore service to average performance, this is not good . If the issues being reported here are indicative of what FibreX customers are receiving then I would think that FibreX is bordering on 'not fit for purpose'  I feel like I am back in 1995  and doing the morning ritual of firing up the modem but without the cool sound.

 

@gaddman  @MikeHales 

 

 

 

Edit; experiencing short outages again today.





Mike
Change Management Consultant
The views stated in my posts are my personal views and not that of any other organisation.

 

He waka eke noa


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  #1834125 31-Jul-2017 10:32
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MikeB4:

 

This morning our connection is terrible >150mbps download and >80mbps upoad

 

I am now rebooting daily to restore service to average performance, this is not good . If the issues being reported here are indicative of what FibreX customers are receiving then I would think that FibreX is bordering on 'not fit for purpose'  I feel like I am back in 1995  and doing the morning ritual of firing up the modem but without the cool sound.

 

@gaddman  @MikeHales 

 

 

Mine has been stable since the upgrade....  touch wood.





Kirk

 


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  #1834129 31-Jul-2017 10:35
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kharris:

 

MikeB4:

 

This morning our connection is terrible >150mbps download and >80mbps upoad

 

I am now rebooting daily to restore service to average performance, this is not good . If the issues being reported here are indicative of what FibreX customers are receiving then I would think that FibreX is bordering on 'not fit for purpose'  I feel like I am back in 1995  and doing the morning ritual of firing up the modem but without the cool sound.

 

@gaddman  @MikeHales 

 

 

Mine has been stable since the upgrade....  touch wood.

 

 

 

 

Oh no you have just tempted Loki tongue-out





Mike
Change Management Consultant
The views stated in my posts are my personal views and not that of any other organisation.

 

He waka eke noa


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  #1834144 31-Jul-2017 10:48
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MikeB4:

 

kharris:

 

MikeB4:

 

This morning our connection is terrible >150mbps download and >80mbps upoad

 

I am now rebooting daily to restore service to average performance, this is not good . If the issues being reported here are indicative of what FibreX customers are receiving then I would think that FibreX is bordering on 'not fit for purpose'  I feel like I am back in 1995  and doing the morning ritual of firing up the modem but without the cool sound.

 

@gaddman  @MikeHales 

 

 

Mine has been stable since the upgrade....  touch wood.

 

 

 

 

Oh no you have just tempted Loki tongue-out

 

 

I know right! wink

 

I haven't used it this morning because I am at work so can't give feedback on that, sorry.

 

Hopefully it's good when I get home.





Kirk

 


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  #1834181 31-Jul-2017 11:34
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MikeB4:

 

This morning our connection is terrible >150mbps download and >80mbps upoad

 

I am now rebooting daily to restore service to average performance, this is not good . If the issues being reported here are indicative of what FibreX customers are receiving then I would think that FibreX is bordering on 'not fit for purpose'  I feel like I am back in 1995  and doing the morning ritual of firing up the modem but without the cool sound.

 

@gaddman  @MikeHales 

 

 

I would be interested in what site/s you are trying to download/upload from. You do seem to have more issues than most. Most of the issues I see in these forums are not due to the ISP but rather international issues or downstream/upstream issues. My 200/20 FibreX is very stable lately especially since I changed some hardware and drivers.

 

Assuming you have already signed up for UFB, so it will be interesting to see how you go there. Based on what I am paying for 200/20 I believe you are still paying too much for yours. 

 

 


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  #1834194 31-Jul-2017 11:44
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I check from time to time to the same servers, they are  VF Wellington ASC Data Wellington and VF Auckland and Spark Christchurch. I use the same severs for consistency so the comparisons make sense. What will happen is I will or my wife will log on and things will seem sluggish eg Email, VPN to Auckland Office, General browsing and Cloud. At that point I will check speeds to the listed sites and if this confirms slow performance I will reboot the TC4400 and the HG659.





Mike
Change Management Consultant
The views stated in my posts are my personal views and not that of any other organisation.

 

He waka eke noa


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  #1839779 6-Aug-2017 11:14
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Anyone experiencing absolutely terrible speed today? 

 

Download speeds below 100mbps 





Mike
Change Management Consultant
The views stated in my posts are my personal views and not that of any other organisation.

 

He waka eke noa


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