Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
22049 posts

Uber Geek
+1 received by user: 1615

Trusted
Lifetime subscriber

  Reply # 1816051 8-Jul-2017 22:17
Send private message

They can't roam onto VodafoneNZ if the LAC has been locked down so national roaming is disabled

Linux




Ex JohnR VodafoneNZ 17 years 4 days

3049 posts

Uber Geek
+1 received by user: 902

Trusted
Subscriber

  Reply # 1816079 8-Jul-2017 23:12
5 people support this post
Send private message

eracode: In that case I feel it's a bit rich to start a thread with a somewhat sarky title and content which implies fault by Vodafone. 

 

This seems to be the de rigueur attitude to just about everything these days though - everything is always somebody else's fault.


707 posts

Ultimate Geek
+1 received by user: 98

Trusted

  Reply # 1816085 8-Jul-2017 23:38
Send private message

Dratsab:

 

eracode: In that case I feel it's a bit rich to start a thread with a somewhat sarky title and content which implies fault by Vodafone. 

 

This seems to be the de rigueur attitude to just about everything these days though - everything is always somebody else's fault.

 

 

Because certain companies have a business model of selling crap and sowing "confusion"*. Xero is an example high on my list. Their system is broken and there is far better options for cheaper out there.

 

But Accountants love pushing their clients into it because of all the money they can make cleaning up the mess.

 

* http://www.stuff.co.nz/business/market-data/companies/759031/Theresa-Gattung





#deletefacebook




2282 posts

Uber Geek
+1 received by user: 1067

Trusted
Subscriber

  Reply # 1816147 9-Jul-2017 10:40
Send private message

Dratsab:

 

eracode: In that case I feel it's a bit rich to start a thread with a somewhat sarky title and content which implies fault by Vodafone. 

 

This seems to be the de rigueur attitude to just about everything these days though - everything is always somebody else's fault.

 

 

I'm not sure I agree with you that my opening post on this thread implies fault by Vodafone; I clearly state that I made an error.

 

What I am being sarky about is Vodafone's frustratingly non-integrated systems and the nightmare of trying to navigate their inability to see me as a single customer simply because I have two broadband accounts with them (and now only one because of it).


Doesn't know what he doin
2877 posts

Uber Geek
+1 received by user: 368

Subscriber

  Reply # 1817152 9-Jul-2017 11:33
One person supports this post
Send private message

dafman:

 

Dratsab:

 

eracode: In that case I feel it's a bit rich to start a thread with a somewhat sarky title and content which implies fault by Vodafone. 

 

This seems to be the de rigueur attitude to just about everything these days though - everything is always somebody else's fault.

 

 

I'm not sure I agree with you that my opening post on this thread implies fault by Vodafone; I clearly state that I made an error.

 

What I am being sarky about is Vodafone's frustratingly non-integrated systems and the nightmare of trying to navigate their inability to see me as a single customer simply because I have two broadband accounts with them (and now only one because of it).

 

 

 

 

While you might think it's a trivial matter of having two broadband connections under one account, it obviously isn't an easy option to implement it otherwise Vodafone would have done so by now. 

 

If you're really beat up over this small late fee then just move on, no need to soapbox over a non issue. You signed up with them, they gave you the parameters of that sign up (2 accounts, 2 payments to make each month with separate payment requirements). If you find those parameters hard to deal with then find a way to work around it or move on, it sucks but if you need those connections then it's up to you to find company that offers a system compatible with your expectations rather than expecting the companies to cater to you.


Meow
7375 posts

Uber Geek
+1 received by user: 3542

Moderator
Trusted
Lifetime subscriber

  Reply # 1817227 9-Jul-2017 13:39
Send private message

I've removed some off topic replies. Keep it on topic...






2282 posts

Uber Geek
+1 received by user: 1067

Trusted
Subscriber

  Reply # 1817289 9-Jul-2017 15:16
2 people support this post
Send private message

tardtasticx:

 

dafman:

 

Dratsab:

 

eracode: In that case I feel it's a bit rich to start a thread with a somewhat sarky title and content which implies fault by Vodafone. 

 

This seems to be the de rigueur attitude to just about everything these days though - everything is always somebody else's fault.

 

 

I'm not sure I agree with you that my opening post on this thread implies fault by Vodafone; I clearly state that I made an error.

 

What I am being sarky about is Vodafone's frustratingly non-integrated systems and the nightmare of trying to navigate their inability to see me as a single customer simply because I have two broadband accounts with them (and now only one because of it).

 

 

 

 

While you might think it's a trivial matter of having two broadband connections under one account, it obviously isn't an easy option to implement it otherwise Vodafone would have done so by now. 

 

If you're really beat up over this small late fee then just move on, no need to soapbox over a non issue. You signed up with them, they gave you the parameters of that sign up (2 accounts, 2 payments to make each month with separate payment requirements). If you find those parameters hard to deal with then find a way to work around it or move on, it sucks but if you need those connections then it's up to you to find company that offers a system compatible with your expectations rather than expecting the companies to cater to you.

 

 

Suck it up and move on I did, taking a mere 5 mins to sign up with Spark to take over one of my broadband accounts.

 

As for a soapbox, if you give me crap customer service, I happily tell others about it. And if enough people do the same, it might just be the appropriate prompt for you to do something about it. Vodafone purchased Telstraclear's cable service in 2012. Five years later, they still can't even link a customer that has a Vodafone cable broadband account with a Vodafone non-cable broadband account ... and the customer experience sucks because of this. And it's not just me alone on my soapbox, others have commented the same in this thread.

 

(steps off soapbox, exits stage left).


1154 posts

Uber Geek
+1 received by user: 833

Subscriber

Reply # 1819132 10-Jul-2017 19:50
One person supports this post
Send private message

tardtasticx:

 

While you might think it's a trivial matter of having two broadband connections under one account, it obviously isn't an easy option to implement it otherwise Vodafone would have done so by now. 

 

If you're really beat up over this small late fee then just move on, no need to soapbox over a non issue. 

 

 

It is a discussion forum - some of us are actually interested in hearing about other users' views and issues.

 

 

 

 


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41


Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44


Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52


ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.