Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




21 posts

Geek


# 21901 10-May-2008 14:15
Send private message

Just writing to croon how impressed I am with WxC faults.

I am on fusion and have shifted into this house a month ago.  Two days ago my adsl signal had dropped for a third time. I phoned WxC and asked WxC to log a fault with the Telecom exchange. I also asked WxC to pass on a message to Telecom saying my line had dropped three times in the past month. To cut a short story even shorter, the next day a Telecom guy was knocking on my door, testing the line and then replacing faulty wiring. Now my connection has trebled and I am smiling ear to ear!

Thanks WxC for listening and acting! 
Thanks also to the Telecom technician (effectively) working on behalf of WxC. Smile

Create new topic
2408 posts

Uber Geek

Trusted
Subscriber

  # 129975 11-May-2008 00:25
Send private message

prisk: Just writing to croon how impressed I am with WxC faults.

I am on fusion and have shifted into this house a month ago. Two days ago my adsl signal had dropped for a third time. I phoned WxC and asked WxC to log a fault with the Telecom exchange. I also asked WxC to pass on a message to Telecom saying my line had dropped three times in the past month. To cut a short story even shorter, the next day a Telecom guy was knocking on my door, testing the line and then replacing faulty wiring. Now my connection has trebled and I am smiling ear to ear!

Thanks WxC for listening and acting!
Thanks also to the Telecom technician (effectively) working on behalf of WxC. Smile


You were quite lucky as the techs commit times have increased a bit due to the weather...

It also raises the question of why is it that I'm told that businesses will get technical service faster than residential phone lines when the broadband prices are the same. Sure businesses stand to loose more but essentially they are paying the same price for the same service but seem to get priority.

Anyone own a business phone line? How much is the base monthly line rental fee?

PS, I'm not against giving priority to businesses, I'm just curious.



21 posts

Geek


  # 129985 11-May-2008 08:26
Send private message

insane: It also raises the question of why is it that I'm told that businesses will get technical service faster than residential phone lines when the broadband prices are the same.


I was given the impression that as I am on fusion (ie using VOBB) that I could be given priority as I was without a telephone service. Also perhaps I might have been given priority as my line has dropped 3x24 hour periods within approx 1 month. This could be below Telecom's minimum service level to WxC?

Then again, as you say, maybe I just got lucky...

 
 
 
 


3539 posts

Uber Geek

Trusted

  # 129990 11-May-2008 09:07
Send private message

insane: Anyone own a business phone line? How much is the base monthly line rental fee?

$39.95 + GST per month from TelstraClear for a resold Telecom line.

$58.72 + GST per month to rent the same line from Telecom.  Go figure Undecided

2366 posts

Uber Geek

Trusted
Spark

# 130008 11-May-2008 12:18
Send private message

grant_k:
insane: Anyone own a business phone line? How much is the base monthly line rental fee?

$39.95 + GST per month from TelstraClear for a resold Telecom line.

$58.72 + GST per month to rent the same line from Telecom.  Go figure Undecided


$49.95 / $51.95 for Business Time, with calling caps, and mobile calling caps also.

nzbnw







Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.