Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
10 posts

Wannabe Geek


  # 132229 21-May-2008 00:22
Send private message

Hi Everyone,

I'm not sure if I'm the first Egyptian CSR to join here. I just wanted to thank everyone for such a nice place.

I have been looking for a place where I can see more feedback from NZ customers about VF services and I do appreciate the gift of being able to hear more about how we can improve.


Lonestar, I do hope your coming experince with Egyptians will be much better :)

BTW Lone. Hiaam is a gurl name, I think you probably meant Haitham.

I will try to share my thoughts on this later on. I didn't want to bug you with too much babbling in my first post.

Apology for being irrelevant

Thank You,

A G

172 posts

Master Geek


  # 132254 21-May-2008 08:39
Send private message

Welcome... good to see Reps on here.

Perhaps its time for Vodafone NZ to launch its own eForum for general customer inquiries like the UK does?

http://forum.vodafone.co.uk/?WT.svl=link2

 
 
 
 


BDFL - Memuneh
64657 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

# 132255 21-May-2008 08:42
Send private message

mikal: Perhaps its time for Vodafone NZ to launch its own eForum for general customer inquiries like the UK does?


Well, we do have an audience here - and Vodafone do participate from time to time. It would be better to make it more official, like the WorldxChange forum though.




10 posts

Wannabe Geek


# 132351 21-May-2008 16:11
Send private message

mikal: Welcome... good to see Reps on here.

Perhaps its time for Vodafone NZ to launch its own eForum for general customer inquiries like the UK does?

http://forum.vodafone.co.uk/?WT.svl=link2


Thank You

1786 posts

Uber Geek

Trusted

  # 132364 21-May-2008 17:11
Send private message

cranz: This has been discussed before..

I do however get great customer service everytime from NZ call center staff and can't fault them - I do seem to be lucky in the sense that 90% of my calls to VF always end up in NZ.


[edit]ah Paul bet me to it again


I guess I am one of the lucky ones too with majority of my calls (not that I call all that often) had been answered by NZ call centre.




15 posts

Geek


  # 132406 21-May-2008 21:00
Send private message

SleeplessInCairo: Hi Everyone,

I'm not sure if I'm the first Egyptian CSR to join here. I just wanted to thank everyone for such a nice place.

I have been looking for a place where I can see more feedback from NZ customers about VF services and I do appreciate the gift of being able to hear more about how we can improve.


Lonestar, I do hope your coming experince with Egyptians will be much better :)

BTW Lone. Hiaam is a gurl name, I think you probably meant Haitham.

I will try to share my thoughts on this later on. I didn't want to bug you with too much babbling in my first post.

Apology for being irrelevant

Thank You,

A G


Hi there,

Thank you for your kind words, my appologies about the mix up in names, i suspect from the heavy accent i miss heard.
Haitham does sound more like it.

I received an email from a vodafone rep who has appologised for the lack of service which is really great and it has put me at ease with what has happened.

Thank you to all who have commented

10 posts

Wannabe Geek


  # 132448 22-May-2008 04:13
Send private message

LoneStar:
SleeplessInCairo: Hi Everyone,

I'm not sure if I'm the first Egyptian CSR to join here. I just wanted to thank everyone for such a nice place.

I have been looking for a place where I can see more feedback from NZ customers about VF services and I do appreciate the gift of being able to hear more about how we can improve.


Lonestar, I do hope your coming experince with Egyptians will be much better :)

BTW Lone. Hiaam is a gurl name, I think you probably meant Haitham.

I will try to share my thoughts on this later on. I didn't want to bug you with too much babbling in my first post.

Apology for being irrelevant

Thank You,

A G


Hi there,

Thank you for your kind words, my appologies about the mix up in names, i suspect from the heavy accent i miss heard.
Haitham does sound more like it.

I received an email from a vodafone rep who has appologised for the lack of service which is really great and it has put me at ease with what has happened.

Thank you to all who have commented



You're welcome . As I said I hope your experince with Egyptian CSRs be better next time. Most of us CSRs here are new BUT are eager to learn, improve and help out. and from a personal side, we are mostly friendly nation like you kiwis ;)


 

 
 
 
 


600 posts

Ultimate Geek

Trusted

  # 132456 22-May-2008 07:54
Send private message

Welcome Sleepless!  I'm impressed that you feel it's important to come on here. 




10 posts

Wannabe Geek


  # 133002 24-May-2008 13:30
Send private message

jpollock: Welcome Sleepless!  I'm impressed that you feel it's important to come on here. 


Thank you Jason.

I think part of the reason for me being interested to be around here and also logging to some other websites about NZ is the avoidable feelings you get when you get trained about NZ culture, food, sports, way of life and ...etc besides, working almost half your day with NZ time on your computer, speaking in English and watching NZ pics and maori art all around work place.

Somehow all this makes me feel connected to NZ and people there.



1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.