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cokemaster
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#132184 20-May-2008 21:44
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brucie44:
Maybe ban  under 10 gigabyte users.  They might be less profitable,  and create more noise.     


Are you serious?




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manhinli
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  #132186 20-May-2008 21:53
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brucie44: Maybe ban  under 10 gigabyte users.  They might be less profitable,  and create more noise.

I wouldn't basically just shove everyone using under 10 GB a month - but instead use an expoentially decreasing data charge (so lower usage is comparatively more expensive than higher usage)




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  #132192 20-May-2008 22:01
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so ive used 71gb so far and i have just changed to the new plan

At the end of the billing cycle will the torrent plan be converted across and I'll be paying whatever charges that occur during peak times?

or will the original plan be  charged for this month?

BobW
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  #132195 20-May-2008 22:02
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brucie44: Maybe ban  under 10 gigabyte users.  They might be less profitable,  and create more noise.

That would be more than 90% of all household internet connections.

While the high volume downloaders account for a substantial proportion of the total traffic, there really aren't all that many of them.  That's why xnet's new plan is such a good idea.  Moving a small number of high traffic customers to favouring offpeak could make a substantial difference to the service provided to everyone else.

hopto1
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  #132215 20-May-2008 22:32
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Is the Xnet usage monitor going to be updated to reflect the new plan ?

Niel
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  #132219 20-May-2008 22:48
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Moving all the heavy downloaders to after midnight would just create the same old problem for those customers that surf after midnight (e.g. shift workers, security guards, etc.).  You definately do not want to move ALL downloading to that time slot, thus my previous comment that it is a good plan.  Move most of the heavy downloading to after midnight, then the ballance to any time.  Actually I suspect people would learn new habbits from using this plan and then start doing their over-75GB downloads during day time knowing that they would not contribute to the problem any more.  Anyway, how many people can afford buying a couple of TB hard drives every 12 months?

As for the 30 days contract, I would not call that a term contract.  As far as I know they allow you to change plans only once a month, and changing to Torrent is again simply a plan change so you can not change back in less than a month.  Perhaps Maverick can just clarify this, but I think you can still terminate your account e.g. in 1 day but you can not change plans in less than 30 days.  Imagine changing to torrent, using up your 75GB in a week, changing away from Torrent for a day, then change to Torrent again and have a fresh 75GB block of data.




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  #132220 20-May-2008 22:49
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brucie44: Maybe ban under 10 gigabyte users.  They might be less profitable, and create more noise.

Come on people, cant you see when a joke is made? I dont think he really expects (or wants) that to happen.

Although, while we would never see that implemented in reality, its actually true.

The large downloaders who pay for thier data used, are very profitable. 'High spend' customers. Its who many companys would actually rather deal with...why go through the hassle of trying to service 90% of the market that dont spend much hence offer limited profits, when they can just target 10% and make more money, and have to deal with less people/problems as a result, hence be able to provide better service and less overheads for the company.




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#132226 21-May-2008 00:13
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I like the new plan, bit daring calling it Torrent :-) (yeah, yeah I know, some guy in Alaska downloaded Linux once on P2P)

I don't really understand why after the 75GB limit (which is more than I use a month anyways) it's cheaper onpeak, but to be honest it's a better deal for me anyways.

If I go over my limit one month, I can just download during peak times and pay less :-) Can't complain there.

Well done WorldxChange, a excellent plan.




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insane
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  #132232 21-May-2008 00:32
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the pricing structure makes perfect sense to me. It means that the usage is spaced over the entire day. First you use ofpeak time, and then you use peak time. The seriously heavy users 175GB+ per month will probably be bargain hunting and head off to the cheapest ISP they can find but for the 'average' high user this works out well. Plus having this unique pricing structure will give xnet some security from abuse and mass signups to the plan.

I think someone actually thought this one out long and hard :) ... they have to also make some $$ at the end of the month.

I like it cos its different. Now it puts the ball in other ISPs courts to see what they can conjure up.

ninjabear
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  #132235 21-May-2008 03:31
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So there's no way to find out how much peak and off peak data you have use?


Thats a bit awkward not knowing how much you use other than the total

maverick

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  #132238 21-May-2008 06:03
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hopto1: Is the Xnet usage monitor going to be updated to reflect the new plan ?



Wow go a way for a couple of hours and the discussions hot up, like we expected ... Laughing


Will get back to you on this point.




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maverick

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  #132239 21-May-2008 06:13
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TheBartender:
maverick: The thing about us is that we don't lock people in for our services, others do and like to lock you in to contracts we dont...

Correct me if I am wrong, but when signing up for the Torrent plan, it states 'Once changed to Torrent, a minimum period of 30 calendar days applies'....

Now is that not a minimum contracted term?

Your thoughts?


Fair comment, but I would say yes and no, I would say we don't lock people into long term contracts and you have to be fair with this one don't you think Bartender ? This plan has to have at least a Month minimum otherwise how many would use the 75Gb Free and then switch back ?

As for the pricing the back room boys guys are responsible for this so obviously there was a lot of discussion about this and this is what was decided, so we will see what the feedback and uptake is and see if it's a good fit for everyone.... us included Wink

Understand the questions entirely around the pricing and apprecaite the polarised feedback, this is what this forum is for.




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joshp
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  #132247 21-May-2008 08:08
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In terms of the naming of the plan.. it went quite well with our current naming scheme:

stream
river
flood
and now torrent..

was quite a nice fit really :)




kfella2000
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#132248 21-May-2008 08:17
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Good one Josh rofl Laughing

allio
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  #132249 21-May-2008 08:18
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joshp: In terms of the naming of the plan.. it went quite well with our current naming scheme:

stream
river
flood
and now torrent..

was quite a nice fit really :)


haha, that's genius. guess you guys have a sense of humour :p

if it turns out the off-peak capacity is still being underutilised, is it conceivable that the 75gb cap could be raised in future? seems to me it'd be a really neat, flexible way of keeping users happy while getting the most of the uplink you buy.

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