[WXC/VFX] New Xnet HSI Torrent Plan

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3594 posts

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WorldxChange

# 132250 21-May-2008 08:28

allio:
joshp: In terms of the naming of the plan.. it went quite well with our current naming scheme:

stream
river
flood
and now torrent..

was quite a nice fit really :)

haha, that's genius. guess you guys have a sense of humour :p

if it turns out the off-peak capacity is still being underutilised, is it conceivable that the 75gb cap could be raised in future? seems to me it'd be a really neat, flexible way of keeping users happy while getting the most of the uplink you buy.

All things are conceivable, we will evaluate this first obviously but we think it's a pretty good fit right now

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

hellonearthisman

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# 132256 21-May-2008 08:50

Found the answer to one of my earlier question. How long will you be do this? "Provisioning of HSI is normally $99. When joining from another provider, a churn fee of $41 is applicable. Both of these charges have been waived until further notice. Free provisioning and churn fee promotion may be discontinued at any time. Connection and Wiring costs $149 on top of a provisioning fee, and is where a technician will visit your house."

If I joint to try for a couple of months and then change providers, well there still be no fees then, or is it going to be a bait and switch deal. I'd like to join but would like to know I can get out free.

The this new service, will xnet still be enforcing the excessive use policy and what would be considered excessive usage?

Also is Xnet going to change it's terms so that small business customers with a residential account be covered by the consumers guaranty act?

maverick

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WorldxChange

# 132257 21-May-2008 09:01

hellonearthisman: How long will you be do this? "Provisioning of HSI is normally $99. When joining from another provider, a churn fee of $41 is applicable. Both of these charges have been waived until further notice. Free provisioning and churn fee promotion may be discontinued at any time. Connection and Wiring costs $149 on top of a provisioning fee, and is where a technician will visit your house."

If I joint to try for a couple of months and then change providers, well there still be no fees then, or is it going to be a bait and switch deal. I'd like to join but would like to know I can get out free.

This has been our standard offering for quite some time and hasn't changed and we have had a large amount of people take this up with no issues.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

hellonearthisman

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# 132262 21-May-2008 09:15

The this new service, will xnet still be enforcing the excessive use policy? and what would be considered excessive usage?

Also is Xnet going to change it's terms so that small business customers with a residential account be covered by the consumers guaranty act? Slingshot has no problems with people running business on their residental plans, and those business still get the protection of the consumers guaranty act.

adventdesigns

115 posts

Master Geek

# 132267 21-May-2008 09:43

I'm with the majority on this one, making off-peak more expensive after the free quote makes very little sence, I would simply switch to on-peak if I were to pass the quota (which I probably wont any way), I would rather have something like 50gb free then a cheaper price per gb afterwards like $1.50 onpeak, $1.00 offpeak, or even $2.00 on-peak and $1.00 off-peak.

I think with this current model we will see our peak time traffic getting worse towards the end of the month as people switch from off-peak to on-peak.

Mono

73 posts

Master Geek

# 132272 21-May-2008 10:10

adventdesigns: I'm with the majority on this one, making off-peak more expensive after the free quote makes very little sence, I would simply switch to on-peak if I were to pass the quota (which I probably wont any way), I would rather have something like 50gb free then a cheaper price per gb afterwards like $1.50 onpeak, $1.00 offpeak, or even $2.00 on-peak and $1.00 off-peak.

I think with this current model we will see our peak time traffic getting worse towards the end of the month as people switch from off-peak to on-peak.

Absolutely. I don't see the logic of encouraging the heavy (+75gb) users to move back into peak times. And this isn't me being self serving, I've never come anywhere near 75gb in my life.

Filterer

488 posts

Ultimate Geek

# 132283 21-May-2008 10:44

BobW:
Filterer: So breakeven costing....
x = 177GB!

Actually, using your assumptions, I think the breakeven point is a bit more.
....
And the total breakeven quantity is 225 GB/month (= 150 + 75).

How many people consume almost a quarter of a Terabyte a month? Surely not many.

Yes true, my bad (insert some excuse about quickly doing the calculation as trying to get out the door at work)

And as you say, how many people will consume over 225GB/month, this discussion about the pricing structure is somewhat moot I think. You could probably count the number of (home, not business) users (before the introduction of this plan) that went over 250 gb on one hand.

pɐǝɥ sıɥ uo ƃuıpuɐʇs

maverick

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WorldxChange

# 132284 21-May-2008 10:46

Filterer:
BobW:
Filterer: So breakeven costing....
x = 177GB!

Actually, using your assumptions, I think the breakeven point is a bit more.
....
And the total breakeven quantity is 225 GB/month (= 150 + 75).

How many people consume almost a quarter of a Terabyte a month? Surely not many.

Yes true, my bad (insert some excuse about quickly doing the calculation as trying to get out the door at work)

Now thats pretty good don't you think

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Filterer

488 posts

Ultimate Geek

# 132288 21-May-2008 11:07

Hey mav, any further word on if/how the useage monitor is going to reflect this change?

If it needs a changing please consider my earlier request of also splitting up/down traffic in the report (even if its not displayed to the user but is available in the xml feed.

Edit: just looked at the firefox extension source for the latest version, it doesn't seem to have been changed to reflect the torrent plan... How are we supposed to know when we go over the 75GB?

pɐǝɥ sıɥ uo ƃuıpuɐʇs

BobW

90 posts

Master Geek

# 132289 21-May-2008 11:08

maverick: Now thats pretty good don't you think

It is good. I think this is a great move by xnet.

In a previous post on this thread, I estimated that less than 10% of residential connections use more than 10 GB/month. Do you have any actual data on the distribution of usage? ie. % connections that use < 1 GB, between 1 and 3, 3 to 5, 5 to 10, 10 to 20, etc. That would give us an idea of how many customers, and how much data, we're really talking about with this new plan.

Filterer

488 posts

Ultimate Geek

# 132290 21-May-2008 11:10

BobW:Do you have any actual data on the distribution of usage? ie. % connections that use < 1 GB, between 1 and 3, 3 to 5, 5 to 10, 10 to 20, etc.

And while they are at it, any other commerically sensitive information that they can think of. (J/K)

pɐǝɥ sıɥ uo ƃuıpuɐʇs

BobW

90 posts

Master Geek

# 132293 21-May-2008 11:22

Filterer: And while they are at it, any other commerically sensitive information that they can think of. (J/K)

Yeah, I know. But it would help to inject some facts into the discussion.

Is there any publically available data on usage? The members of this site are not representative of the general population - for example, people who think 75 GB/month isn't enough seem to be common around here, but I guess they are rare in the real world.

maverick

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WorldxChange

# 132297 21-May-2008 11:36

The usage monitor will hopefully be updated and available by the end of the week, we didn't want to hold the plan up due to this as we were getting enough ribbing about a release date....hence the reason I generally dont give release dates and will go back to that I think

, wanting to do a couple of things with this so need a bit extra time.

Yes we do look at people requests Filterer, we will see what we come up with,

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

euanandrews

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# 132303 21-May-2008 12:23

I am keen to signup for this plan, but will not do so until at least the usage monitor has been updated.

And I still dont understand the logic behind charging more for using offpeak hours (once over the 75GB)

inquiry

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Wannabe Geek

# 132305 21-May-2008 12:38

maverick and other xnet staff,

PLAN SWITCH CLARIFICATIONS

Thanks for the great service. Can you please clarify:

(A) If I switch to the New HSI Torrent Plan before the end of this month does this affect how I will be charged for the data I have *already* downloaded this month?

(B) Does what is already downloaded this month between 12am-8am subtract from the free 75GB limit? (Or does the count start from zero when switching to the new plan?)

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