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206 posts

Master Geek
+1 received by user: 35

Topic # 222562 17-Aug-2017 17:33
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So in Spreydon / HeiHei (two places where I have seen the TV recently) the signal is frequently choppy and blocky with Sky channels. This is new, in the years that we have had VF/Sky we have never seen so much interference.


I did a speed test and its at a typical level 50/2mbs so its not the internet itself. Its getting annoying.




Anyone else experience it, or can explain it?

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2092 posts

Uber Geek
+1 received by user: 518

  Reply # 1848199 17-Aug-2017 19:24
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Internet speed doesn't affect it, There is a signal strength meter in the settings somewhere, but really a technician needs to test it

1439 posts

Uber Geek
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  Reply # 1848243 17-Aug-2017 20:29
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Are you on the old telstra cable or on Fibre?


Eitherway, call your ISP and log it.


If you are on fibre, I dont think a speedtest would give you any indication about the fibre connection as I believe the the VF TV box is plugged directly into the ONT one its own VLAN (and you are trying to do a speedtest via the modem/router which would be a on seperate VLAN). 




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Ultimate Geek
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  Reply # 1848278 17-Aug-2017 23:23
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Can you play the test signal?





449 posts

Ultimate Geek
+1 received by user: 45


  Reply # 1848453 18-Aug-2017 10:52
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Im in Rolly and mine was doing this (VF Fibre with Sky via). Turned box off and left off a while then back on which fixed it. Occasional since but when was bad was every channel unwatchable.

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