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Topic # 222575 18-Aug-2017 14:11
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Trying to update my password, so logged into myvodafone on my pc, and thought I had changed my password, as I entered my old and and then the new one, and clicked save. But logging out and logging back in, only the old password worked. Tryed it several times, but same result. This is a bit of a concern. Is anyone else having this problem, or is there a trick to it. I am wondering if it an actual problem with their website or not. Is there another way to change the password, eg using their app?

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  Reply # 1848637 18-Aug-2017 16:21
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Perhaps try the "Forgot password" option if there is one.

"War is an ugly thing, but not the ugliest of things. The decayed and degraded state of moral and patriotic feeling which thinks that nothing is worth war is much worse. The person who has nothing for which he is willing to fight, nothing which is more important than his own personal safety, is a miserable creature and has no chance of being free unless made and kept so by the exertions of better men than himself."
- John Stuart Mill

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  Reply # 1848644 18-Aug-2017 16:35
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Perhaps try the "Forgot password" option if there is one.





Thanks. I have already tried that to and get the following error when I try




Please check your password Your password is not secure enough. Passwords must be a minimum six characters and must contain at least one letter and one number.




The password I am entering has both lower and upper case characters and numbers and as 12 characters long. I am guessing they have something majorly wrong with their password systems.


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Vodafone NZ

  Reply # 1848810 19-Aug-2017 10:13
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Thanks for the heads up, I'll check with the team.

Channel Manager, Help & Support @ Vodafone NZ

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  Reply # 1848829 19-Aug-2017 12:13
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Try less characters


Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1848834 19-Aug-2017 13:41
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Linux: Try less characters







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