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615 posts

Ultimate Geek

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Vodafone NZ

  # 1884188 16-Oct-2017 10:52
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@rickles I don't know but I will find out.





Channel Manager, Help & Support @ Vodafone NZ


3 posts

Wannabe Geek


  # 1884226 16-Oct-2017 11:14
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Hi, in my case, it would be because the hub hasn't been (edit I mean isn't currently) plugged  in to the WAN... just fyi.

 

Cheers

 

Andy


 
 
 
 


2076 posts

Uber Geek

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  # 1884872 17-Oct-2017 09:26
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Update to CRF731 has now occurred, presumably overnight smile


1 post

Wannabe Geek


  # 1884880 17-Oct-2017 09:45
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I just got one of these modems and am currently running CRF731 

 

 

 

I want to set this up for remote access, How can I setup access to this modem remotely as well as move the web interface off port 80.  I can see there is an "Assistance" Tab that can do what I want, however, forces a unwanted password (hard to remember) on me and also forces port 55794 (This port and password also randomise on reboot :/ ), can this be adjusted to be manually changeable?

 

 

 

Also something I noticed (This may just be me). But even after the update to CRF731 if the modem crashes (not a clean reboot) the password still resets to the default serial.


48 posts

Geek


  # 1884904 17-Oct-2017 10:15
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captainrex:

 

I just got one of these modems and am currently running CRF731 

 

 

 

I want to set this up for remote access, How can I setup access to this modem remotely as well as move the web interface off port 80.  I can see there is an "Assistance" Tab that can do what I want, however, forces a unwanted password (hard to remember) on me and also forces port 55794 (This port and password also randomise on reboot :/ ), can this be adjusted to be manually changeable?

 

 

 

Also something I noticed (This may just be me). But even after the update to CRF731 if the modem crashes (not a clean reboot) the password still resets to the default serial.

 

 

 

 

The assistance tab allows for Vodafone staff to access your modem for support should you need it. The ports cannot be changed.

 

The password reset is apparently in the next release which is before christmas.


1883 posts

Uber Geek

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  # 1887141 20-Oct-2017 21:28
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so...

 

I got back from being away and just attended to swapping over my old netgear to the new hub. 

 

Seems to be running, however Im guessing the phone port wont come alive until I get a notification that I've been switched to VDSL?

 

(if I plug my phone into the hub, all I get is a engaged tone, so Ive just left it plugged into the BT jack using the filter so at least I have internet).  

 

Yes I have master filter. 

 

Im keen to learn the phone settings / options. Can anyone reccomend a page I can look up to figure out the terms / options?

 

 

 

Right, time to go update all the devices in the home to the new SSIDs (yes changed the passwords and selected channels). 

 

 


13 posts

Geek


  # 1894302 2-Nov-2017 15:27
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Hey can anyone help me in regards with the Technicolor modem and Ultra hub router with vodafone.

I am trying to find out if it's even possible to get software than can help with controlling certain device speeds?

Like flat mate keeps giving out password to friends and they are constantly here draining out our internet we pay for.

Thanks

 
 
 
 


5806 posts

Uber Geek

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  # 1894304 2-Nov-2017 15:32
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mexako: Hey can anyone help me in regards with the Technicolor modem and Ultra hub router with vodafone.

I am trying to find out if it's even possible to get software than can help with controlling certain device speeds?

Like flat mate keeps giving out password to friends and they are constantly here draining out our internet we pay for.

Thanks

 

Are you on a plan with a data cap?

 

Linux


13 posts

Geek


  # 1894305 2-Nov-2017 15:32
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Super sick of this bad connection - drop out and lagging out with LAN and Wi-Fi!!

Please someone help as I've been constantly correspoding with Vodafone but no one there can help me.

On the plan FibreX 200 but we don't even get those speeds even when no one is home.

I can't watch Netflix or even game. I'm super over this frustration as its now on month two that I've been dealing with this....

Thanks in advance :)

13 posts

Geek


  # 1894307 2-Nov-2017 15:33
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@Linux

We're on FibreX 200 plan

2076 posts

Uber Geek

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  # 1894308 2-Nov-2017 15:40
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mexako ...

 

     >Like flat mate keeps giving out password to friends and they are constantly here draining out our internet we pay for. <

 

Quick and easy solution is to invoke MAC access control for only the devices you want allowed ... even with correct Password others will not get onto network tongue-out


5806 posts

Uber Geek

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  # 1894310 2-Nov-2017 15:41
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mexako: @Linux

We're on FibreX 200 plan

 

200 is the speed not the data cap, What is the size of the data cap on the plan? I suspect it's unlimited 

 

Linux


5806 posts

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  # 1894311 2-Nov-2017 15:41
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Rickles:

 

mexako ...

 

     >Like flat mate keeps giving out password to friends and they are constantly here draining out our internet we pay for. <

 

Quick and easy solution is to invoke MAC access control for only the devices you want allowed ... even with correct Password others will not get onto network tongue-out

 

 

Correct the modem has a black and white list for devices that can connect

 

Linux


5806 posts

Uber Geek

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  # 1894312 2-Nov-2017 15:46
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@mexako Sounds like you have a bigger issue than just visitors using Wi-Fi with the internet connection dropping out, Call Vodafone and provide times / dates and insist a fault ticket is logged or you are not going to get anywhere,

 

Don't hang up until you have an incident number and write it down make sure you provide a number of example times / dates <<-- I can't stress this enough!

 

Linux


13 posts

Geek


  # 1894314 2-Nov-2017 15:53
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@Linux

Last week we did get drop out but haven't this week.

No it's also the flat mates using the internet as they are streaming, Youtubing and on their iPhones.

It's really frustrating. Don't want to completely disconnect them as that would question why they can't connect but only us three. Just need QoS so that their speeds can be controlled.

The old router could - HG569. Still got that. Think it would be a good idea to go back to that so that I can use the feature QoS?

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