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48 posts

Geek


  # 1851906 24-Aug-2017 13:26
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GRISDALE:

 

Just plugged in one of these today.

 

 

 

I think I found a bug on the DDNS page.  It wont let me save any DDNS config into this router, I click the apply button and nothing happens.  If I go to a different page then back DDNS is turned off.

 

 

 

Tried in both Chrome and IE and confirmed credentials I was inputting was correct.  Is this happening for everyone?

 

 

 

 

Same here. The apply button doesn't appear to work. I've raised it to address.


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Ultimate Geek

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Vodafone NZ

  # 1851963 24-Aug-2017 14:23
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Answering a couple more questions from above

 

  • Yes, DHCP can be turned off in the Ultra Hub
  • The Ultra Hub is for residential customers and not intended for business.

Thanks for the heads up on DDNS issue.





Channel Manager, Help & Support @ Vodafone NZ


 
 
 
 


17 posts

Geek


  # 1851970 24-Aug-2017 14:39
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MikeHales:

 

Answering a couple more questions from above

 

  • Yes, DHCP can be turned off in the Ultra Hub
  • The Ultra Hub is for residential customers and not intended for business.

Thanks for the heads up on DDNS issue.

 

 

 

 

Any chance you can hook me up with a static IP while you sort out the DDNS bug?  I cant swap back to my old router because it had a different fault.


470 posts

Ultimate Geek

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  # 1852029 24-Aug-2017 17:02
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Vodafone commissioned a custom model? That must cost a bit more. I wonder what was wrong with the off-the-shelf devices...

 

 


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  # 1852133 24-Aug-2017 21:04
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Only 3 LAN ports?


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  # 1852149 24-Aug-2017 21:37
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DjShadow:

 

Only 3 LAN ports?

 

 

4 spare on mine if you want some :P

 

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370 posts

Ultimate Geek


  # 1852153 24-Aug-2017 21:54
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MikeHales:

 

Answering a couple more questions from above

 

  • Yes, DHCP can be turned off in the Ultra Hub
  • The Ultra Hub is for residential customers and not intended for business.

Thanks for the heads up on DDNS issue.

 

 

 

 

Do you still need a separate cable modem?

 

 

 

What if i only got HGXXX 3 months ago.. can I still resign & get newer unit?


 
 
 
 


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Ultimate Geek

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  # 1852156 24-Aug-2017 22:03
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Yes if you resign. Still a 2-unit set up yes




Channel Manager, Help & Support @ Vodafone NZ


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  # 1852157 24-Aug-2017 22:07
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DjShadow:

Only 3 LAN ports?



Buy a $30 gigabit switch and add more :-P




Check out my LPFM Radio Station at www.thecheese.co.nz cool


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  # 1852159 24-Aug-2017 22:12
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I recall a few years back I think Spark approached Geekzone to design an ideal router, think my idea of 8 LAN ports was right up there....


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  # 1852184 25-Aug-2017 04:38
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MikeHales:

 

No external wi-fi antenna sockets?

 

No, for some good reasons

 

  • Wi-Fi power output is legally regulated (measured at 1m from the device) so, contrary to common belief, all routers put out the same wifi power regardless of the antenna being used. Often it is aesthetic choices in router design that lead to internal or external antenna
  • Wi-Fi performance is a combination of Chipset, Driver and good antenna design as well as proper placement of the device. In our experience, most Wi-Fi issues are caused by poor placement than anything else.
  • Beamforming is achieved by phase shifting of the Wi-Fi signal. The antennas have to be positioned and aligned with one another correctly for the beamforming to work properly. If external antennas were used where the user could change the orientation it would make beamforming less effective.

 

 

 

I actually was meaning external antennas such as in the image

 

https://www.linksys.com/resources/img/category/fpo/wireless-routers-back.png

 

But completely understandable as these would be the first part the customer would break! and some people would say routers with external antenna are ugly.

 

How is the performance in terms of speed when running a USB hd plugged into the USB port in terms of using it as a shared media drive or backup device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 





 


Jax

88 posts

Master Geek


  # 1852204 25-Aug-2017 07:57
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So is this router suitable for Voda UFB? (with VOIP ports as per HG659)

 

 

 

We have  a busy home network (30+ devices) incl 2 x Voda Fibre Sky boxes + lots of streaming and have been experiencing drop offs which I suspect may be as a result of the router being taxed.
I don't care about the built-in Wifi, but want to know if throughput on the device is higher... Will this be an option?

 

 

 

Example: Multiping below - top 4 are pinging internal IPs (incl gateway) every 5 secs, the bottom two are Voda DNS server and Google 8.8.8.8 - you can clearly see Internet drops off quite often.

 

 

 


2 posts

Wannabe Geek


  # 1861855 10-Sep-2017 14:15
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Here's my $0.02 worth for anybody interested. (Reposting due to dodgey router.)

 

So I have received a new Vodafone Ultra Hub device,  as they have decided to switch us from ADSL to VDSL. 

 

Initial: Unit is packaged nicely and comes with a PSU, 1xRJ11 cable and 2xCat5 cables plus a very basic Vodafone quick start guide.   Default passwords are printed on the buttom of the unit and appear the maybe unique per device.

 

Unfortunately the remainder of the experiance has not been too postitive.

 

1. The power plug is very loose and falls out if you turn it over to plug in anther cable

 

2. The power switch is ultra sensitive and I swear has bumped itself off.

 

3. Resetting the main password failed twice, forcing a system default.   (I cut and paste from a password safe, so no typos)

 

The router has WIFI,  I think everybody got that, shame it is useless...

 

4. Wifi range is ****, cannot get 2.4g coverage through our 190m2 house.  Have tried relocating router to centre of house as suggested in quick start.  5g coverage is dodgy in the same room.

 

5. Wifi constant authentication errors,  probably due to 4 above, once connected works okay as long as you don't move to another room.  (Tested with Samsung J1 & S6, Tab A, Dell and HP laptops)

 

6. Only three Lan ports,  I need four.

 

Other comments:  Seems to have all the standard functions of low end router(under advanced mode).  No mounting options, must sit on table/shelf.  Specifies 2A @ 12V so 24Watts but have not measured actual consumpution. Does it have a Vodafone back door?

 

Summary:   Will be going back to the "trusty & quality" TP link router untill I can find a new VDSL unit.  Use these because we have lost two routers to lightning strikes.

 

:( 


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Uber Geek


  # 1861878 10-Sep-2017 16:23
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So its WORSE than the HG 659 ?

 

surprised





 


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  # 1861879 10-Sep-2017 16:25
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@mikehales should feedback what @latexmallard has posted above to the device team in VodafoneNZ

 

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