Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


BTR



1522 posts

Uber Geek


# 222702 24-Aug-2017 14:11
Send private message

So VF are upgrading my business connection from 200/200 to 900/450. Work was to commence between the 17th and 23rd, my upgrade seems to have taken place but only sort of, my download speed is still the same but my upload speed has increased to the new limit of 450....

 

I am guessing this is a provisioning error as I have rebooted my gateway and ONT.

 

 

 

Any ideas?


Create new topic
654 posts

Ultimate Geek


  # 1852022 24-Aug-2017 16:28
Send private message

Dont know if it applies to your connection, but have you checked your router QOS settings? When I upgraded to the 200/20 plan with Vodafone, I was still only getting the old 100/10 speeds, because my router QOS was set to limit download and upload speeds to 100/10 until I changed it to 200/20.

 

 


984 posts

Ultimate Geek

Trusted

  # 1852043 24-Aug-2017 17:47
Send private message

If your upload speed has increased to 450, then you will most likely be provisioned properly. Try and test downloading files from somewhere local OR use a different speed test server.

 

900Mbps will be the EIR at layer 3. So you are not guranteed that speed. If it were a CiR  it would be a different story. (and price).

 

Also try another computer....... And use firefox to do a speedtest NOT chrome. 


 
 
 
 


4312 posts

Uber Geek

Trusted

  # 1852047 24-Aug-2017 18:06
Send private message

darylblake:

 

If your upload speed has increased to 450, then you will most likely be provisioned properly. Try and test downloading files from somewhere local OR use a different speed test server.

 

900Mbps will be the EIR at layer 3. So you are not guranteed that speed. If it were a CiR  it would be a different story. (and price).

 

Also try another computer....... And use firefox to do a speedtest NOT chrome. 

 

 

Nope, forget allll the browsers. Use the windows 10 speedtest app. This could also be to do with the LFC profile being updated but not the ISP BNG profile.

 

Some ISPs have a profile they also need to set as well to match the LFC policers. Well, the ones that care about the customer experience do anyway... :-)

 

 

 

Cheers - N

 

 





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


984 posts

Ultimate Geek

Trusted

  # 1852091 24-Aug-2017 19:56
Send private message

It could be any number of factors and this is possibly one.

 

So you saying you think they have created a QoS profile on the ISP's BNG that is just under the threshold that the LFC provisioned which stops the LFC's polt from dropping packets because the BNG will rate shape it. I know that vodafone do create these profiles, because my mum was on a 30/10 plan with vodafone. And after chorus upgraded evolve 1 to 50/10 it took vodafone about 2-3 months to change it until we were actually able to download at 50Mbit.

 

It is possible that this is the case, however the problem with this theory is where they only set a QoS of 200Mbit on the download, normally they would have set an upload limit as well, generally in line with the plans they offer.

 

If your radius user was on a 200/200 or 200/20 QoS profile before, and they have forgotten to update it, then your upload would be shaped as well and this doesn't appear to be the case.

 

However, it is definitely worth calling your ISP and getting them to check your user settings. But this is just one of many factors including:

 

1) You have a dated computer

 

2) Your CPE unit (router) is choking due to it trying to do too much, perhaps to many firewall rules etc.

 

3) Or as Talkiet mentioned, your user settings at the ISP are not quite right

 

But FWIW I have tested my aging macbook pro plugged directly into a gig switch which is fed to MDR in Auckland via a 10gig link, and I have still had speed tests where my upload was about 930mbit and the download was about roughly 300. I tested with another machine on the same link, and got a full gig. So I actually think you need to try another computer.


Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.