Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | ... | 23

UHD

513 posts

Ultimate Geek
+1 received by user: 216


  Reply # 1862368 11-Sep-2017 14:47
Send private message quote this post

So is the clearnet portal down for anyone else?


13319 posts

Uber Geek
+1 received by user: 1586


  Reply # 1862370 11-Sep-2017 14:53
Send private message quote this post

The problem with pre filtering for spam, is how can people get those emails that maybe incorrectly classified as spam. Will there be an interface where people can find the incorrectly classified spam emails and tick them as 'not spam'? Often these automated emails often go into my spam mailbox, and if I couldn't find them, then I would not be able to access the account of those services, as that is usually the only way to authenticate an email address is correct or not.


 
 
 
 


487 posts

Ultimate Geek
+1 received by user: 180

Trusted
Vodafone NZ

  Reply # 1862374 11-Sep-2017 14:58
Send private message quote this post

@mattwnz Absolutely agree and we're working on that.





Channel Manager, Help & Support @ Vodafone NZ


487 posts

Ultimate Geek
+1 received by user: 180

Trusted
Vodafone NZ

  Reply # 1862375 11-Sep-2017 14:58
Send private message quote this post

@UHD - working for me





Channel Manager, Help & Support @ Vodafone NZ


UHD

513 posts

Ultimate Geek
+1 received by user: 216


  Reply # 1862389 11-Sep-2017 15:25
Send private message quote this post

MikeHales:

 

@UHD - working for me

 

 

 

 

 

 

 

Oh, I see. HTTPS is not working. [url=http://help.vodafone.co.nz/app/answers/detail/a_id/19349/~/redirecting-clearnet-email-to-another-sevrice]This article[/url] probably needs updating to change URL to HTTP.


487 posts

Ultimate Geek
+1 received by user: 180

Trusted
Vodafone NZ

  Reply # 1862391 11-Sep-2017 15:28
Send private message quote this post

v odd - will ask if working internally and not externally, which would be a first.





Channel Manager, Help & Support @ Vodafone NZ


1443 posts

Uber Geek
+1 received by user: 257

Subscriber

  Reply # 1862392 11-Sep-2017 15:29
Send private message quote this post

1101:

 

"Will Vodafone also forward emails that it would normally mark as spam? 

 

Yes. Vodafone has suggested customers switch to Google Gmail or Microsoft Outlook and says they should filter out the spam while letting legitimate messages through."

 

so, in theory, vodafone forwards spams.
Will that eventually see vodafone blacklisted or auto added to spam filters ?

 

 

 

 

 

 

From what i've read they will filter email for spam BEFORE forwarding it, as they have done for a very long time, you will as usual have no way of knowing what email has been filtered and deleted as spam.

 

 

 

Considering VF want to get out of handling customer email they seem to be still wanting to keep a finger in the pie and deal with the spam


371 posts

Ultimate Geek
+1 received by user: 124


  Reply # 1862393 11-Sep-2017 15:29
Send private message quote this post

I have a lot of email aliases on one of the domains affected. It has to do with working for an ISP purchased by VF so a lot of old admin email addresses still point to me from that time. I'm still getting new emails about this as late as 2:44pm today.





Please note: I have a professional bias towards Vodafone.

UHD

513 posts

Ultimate Geek
+1 received by user: 216


  Reply # 1862394 11-Sep-2017 15:31
Send private message quote this post

@Mike, cheers for the answers. This is probably a bit of a headache for you folk at the moment.

 

The article itself looks out of date entirely. I can't see a "My Account" option at all so am I able to set up my own e-mail forward from the webmail settings or do I need to call the call centre (ugh)? If I have a few addresses to forward at once does this mean I will have to authenticate with support staff for each different account? My patience only lasts so long, maybe I can do this over a few days.

 

Tested https://www.clearnet.co.nz/ and https://clearnet.co.nz/ from Spark mobile, Vodafone xDSL, and via US VPN (Astrill, Softlayer in San Jose iirc) and all ERR_CONNECTION_RESET but http is just fine.


487 posts

Ultimate Geek
+1 received by user: 180

Trusted
Vodafone NZ

  Reply # 1862396 11-Sep-2017 15:32
Send private message quote this post

Sorry, will be a call as page disabled.





Channel Manager, Help & Support @ Vodafone NZ


934 posts

Ultimate Geek
+1 received by user: 179


  Reply # 1862404 11-Sep-2017 15:51
Send private message quote this post

UHD:

Oh, I see. HTTPS is not working.

 

 

I don't recall clearnet.co.nz ever being https...

UHD

513 posts

Ultimate Geek
+1 received by user: 216


  Reply # 1862405 11-Sep-2017 15:59
Send private message quote this post

yitz:
UHD:

 

Oh, I see. HTTPS is not working.

 

I don't recall clearnet.co.nz ever being https...

 

The link from their mail redirection article is HTTPS hence the query.


587 posts

Ultimate Geek
+1 received by user: 26


  Reply # 1862406 11-Sep-2017 15:59
Send private message quote this post

Will there be an issue with spam going to my nominated account, if, for one of my email addresses (@clear.net.nz), the spam lands in the inbox folder on web mail, yet for my other clear.net.nz email address, the spam goes to the spam folder on web mail?


487 posts

Ultimate Geek
+1 received by user: 180

Trusted
Vodafone NZ

  Reply # 1862407 11-Sep-2017 16:00
Send private message quote this post

@rickles

 

1:  Once Forwarding has been setup and active, and then subsequent emails using Clear addresses has dropped to nil, can a user issue a cease or delete account order? Presumably all the recent spam and junk will still come down the VF/Clear line until Forwarding has been stopped?

 

(MH) Yes, user can cancel the account as per normal process. Spam and junk will still be filtered.

 

 

 

2:  What happens with those accounts that currently already have a Forwarding action operating?  Will those actions continue, or do users have to also request Forwarding anew?

 

(MH) Will double check on this one but believe no action is required.

 

 

 

3:  Will Account Information still be accessible after November 30th, e.g. https://sso.clear.net.nz/clearnet-selfservice/login ?

 

(MH) Yes.





Channel Manager, Help & Support @ Vodafone NZ


487 posts

Ultimate Geek
+1 received by user: 180

Trusted
Vodafone NZ

  Reply # 1862418 11-Sep-2017 16:15
Send private message quote this post

@rickles

 

re

 

2:  What happens with those accounts that currently already have a Forwarding action operating?  Will those actions continue, or do users have to also request Forwarding anew?

 

(MH) Good thing I checked. All previous will be overwritten by new (i.e. using the instruction email we've sent). If forwarding not set up, then assumed email not wanted and shut down/deleted.





Channel Manager, Help & Support @ Vodafone NZ


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | ... | 23
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53


Countdown launches new proximity online shopping app
Posted 4-Nov-2017 13:50


Nokia 3310 to be available through Spark New Zealand
Posted 4-Nov-2017 13:31


Nest launches in New Zealand
Posted 4-Nov-2017 12:31



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.