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  Reply # 1864354 13-Sep-2017 11:14
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StevieT:

 

Pumpedd:

 

I subscribe to a number of websites using paradise email as my login. Not sure how to correct this without having to resubscribe.

 

 

 

 

My understanding is you can still use that email as your username/log in.

 

 

 

 

 

 

But because it's your login it's also used as the address to communicate with you.

 

I have many websites where my login is my email address.

 

I've just gone through them all, and there were heaps, and all of them had a facility to change my email address somewhere in settings or profile.

 

Some required you to authenticate the new address, by sending you an email to the new address with a link for you to click.

 

After that you just login using your new email address and all customer info was retained. Didnt even have to change passwords.

 

 





Life is too short to remove USB safely.


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Vodafone NZ

  Reply # 1864401 13-Sep-2017 11:42
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That is correct, you will continue to receive just can't send from old email




Channel Manager, Help & Support @ Vodafone NZ


 
 
 
 


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  Reply # 1864407 13-Sep-2017 11:45
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MikeHales: That is correct, you will continue to receive just can't send from old email

 

So does that mean you're not going to relax your SPF records?


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  Reply # 1864450 13-Sep-2017 12:42
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MikeHales:

 

@goosey Apologies, you should receive an email within the next couple of days, which will contain a personalised link to create forwarding for each email address you have.

 

@rayonline You should get an email Monday.

 

Any other questions, feel free to mention me and I'll address them for you.

 

 

 

 

I've not received an email yet - or else it was marked Spam and purged - so today I phoned up the published number for this shutdown (0800 935 097) to ask for it to be re-sent. I was told by the lady that the emails are being sent out in batches, and not all batches have yet been sent.

 

 

 

What's the actual story, Mike? Should all emails have gone out by now, and if we don't have ours - we need to call in?


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Vodafone NZ

  Reply # 1864471 13-Sep-2017 13:22
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@StevieT Correct





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1864513 13-Sep-2017 14:14
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datahawk:

 

 

 

Two of those important messages were saved. The first forwarding 'set up' link that I tried then failed immediately onscreen with 'Invalid email address'.

 

 

 

 

 

 

Same result when I clicked the link however I emailed and they have said can sort manually (just linked what had sent me). They did note that when it changes everything in the folders and webmail access will go so do a clean out/forward first.

 

 

 

 


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  Reply # 1864576 13-Sep-2017 15:38
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Shadbolt:

 

MikeHales:

 

@goosey Apologies, you should receive an email within the next couple of days, which will contain a personalised link to create forwarding for each email address you have.

 

@rayonline You should get an email Monday.

 

Any other questions, feel free to mention me and I'll address them for you.

 

 

 

 

I've not received an email yet - or else it was marked Spam and purged - so today I phoned up the published number for this shutdown (0800 935 097) to ask for it to be re-sent. I was told by the lady that the emails are being sent out in batches, and not all batches have yet been sent.

 

 

 

What's the actual story, Mike? Should all emails have gone out by now, and if we don't have ours - we need to call in?

 

 

My emails from VF were in my spam folder....crazy and pathetic.


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  Reply # 1864580 13-Sep-2017 15:43
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@pumpedd what's your domain for email?





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1864585 13-Sep-2017 15:55
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So I set up my forwarding address on Sunday. Tomorrow morning, should I expect to see my emails go to my gmail.com account?


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Vodafone NZ

  Reply # 1864589 13-Sep-2017 15:58
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@StevieT Yes





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1864621 13-Sep-2017 16:52
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As a matter of interest, how will Forwarded emails be identified when received into a new mail box, viz. the usual header saying ...'on behalf of ...', or similar? Something different to suit these particular circumstances?


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Vodafone NZ

  Reply # 1864631 13-Sep-2017 17:03
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@rickles I will find out





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1864638 13-Sep-2017 17:14
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Set up forwarding on some of my VF email addresses on Friday last week, yet to see any of the forwarded emails arriving at their new destinations

 

 


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Vodafone NZ

  Reply # 1864640 13-Sep-2017 17:24
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@gregmcc

 

If nothing tomorrow, let me know.





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1864709 13-Sep-2017 19:37
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?????? what is this headline???

 

Vodafone customers are in the dark over whether they can terminate their fixed-term broadband contracts when the company turns off its email service at the end of November.

 

Email is free, now some want to exclude Voda because a free service is being stopped? 

 

Over the top, there is too much its all about me these days. I want it for free, I want everything and I want it now. 

 

https://www.stuff.co.nz/business/industries/96787104/vodafone-broadband-customers-left-in-dark-over-rights-by-competition-watchdog

 

 

 

 


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