Maybe Vodafone can credit the last 20 years email fees as a goodwill gesture. Who would operate a business these days with all this over entitlement. 

MikeHales:

 

@pumpedd what's your domain for email?

 

paradise.net.nz

Pumpedd:

 

MikeHales:

 

@pumpedd what's your domain for email?

 

 

paradise.net.nz

 

Same domain for us also.

@MikeHales - Please advise who I contact or where I can go to get access to a domain name control panel that VF/Clear/Paradise is the registrar for because one of them is pointed at mx.paradise.net.nz ?

I need to change name server records before I transfer this domain to ensure there is no down-time. I have been told that Vodafone immediately disconnect existing DNS when a domain is transferred.

MikeHales:

 

@StevieT Yes

 

Unfortunately, and it seems I'm not alone, emails received this morning have not been forwarded.

Pumpedd:

 

Shadbolt:

 

MikeHales:

 

@goosey Apologies, you should receive an email within the next couple of days, which will contain a personalised link to create forwarding for each email address you have.

 

@rayonline You should get an email Monday.

 

Any other questions, feel free to mention me and I'll address them for you.

 

 

 

 

I've not received an email yet - or else it was marked Spam and purged - so today I phoned up the published number for this shutdown (0800 935 097) to ask for it to be re-sent. I was told by the lady that the emails are being sent out in batches, and not all batches have yet been sent.

 

 

 

What's the actual story, Mike? Should all emails have gone out by now, and if we don't have ours - we need to call in?

 

 

My emails from VF were in my spam folder....crazy and pathetic.

 

@MikeHales - have all of the emails now been sent to Paradise customers? I haven't received one, and I have checked the Spam folder.

What advice should we give to Clear, Paradise etc email users who say they have not received the closure notification email, even after checking their web-based spam folder/s?

Rickles:

 

What advice should we give to Clear, Paradise etc email users who say they have not received the closure notification email, even after checking their web-based spam folder/s?

 

While I cannot talk for the clear/paradise emails my latest email notification on an @quik address came through at 1:19am 14/9/17.

Three paradise email accounts with Vodafone. I requested that all three be automatically forwarded to my live.com email account.

Today I received an email from "gmail" stating; A request was made to add xxxx.xxxxxxx@paradise.net.nz to your Google Account. Click here to verify this request.

I don't want my paradise emails forwarded to Google Gmail I want then forwarded to my Microsoft live account.

Mike Hales, would you please assist me in getting my emails forwarded to the correct Microsoft live email account.

Assistance would be most appreciated.

@iceni

Please message me with the details and I'll get it sorted for you.

@rickles

Will get back to you on that.

I've just phoned 0800 935 097 again. The lady there said that Vodafone is still sending out the emails in batches, and they should all be sent out by November 30th.

Sooooo, I guess if any of us hasn't yet received such an email, it MIGHT mean that it hasn't been sent yet, or it MIGHT mean that it was marked as Spam and auto-deleted. And we won't know until it's too late.....

@MikeHales - does this match what you believe is happening, in the sending out of emails?

MikeHales:

 

@rickles

 

Will get back to you on that.

 

Thanks Mike,

The details have been sent to you.

MikeHales:

 

@iceni

 

Please message me with the details and I'll get it sorted for you.

 

Thanks Mike,

The details have been sent to you.