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430 posts

Ultimate Geek
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Vodafone NZ

  Reply # 1865013 14-Sep-2017 10:03
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@shadbolt

 

All emails have been sent. We will send reminders but those reminders will be grouped and periodical up until 30 November - no reminders sent to date. We're aware of some notifications not arriving and are looking into that as a matter of urgency.





Channel Manager, Help & Support @ Vodafone NZ


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Uber Geek
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  Reply # 1866311 14-Sep-2017 15:31
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MikeHales:

 

@gregmcc

 

If nothing tomorrow, let me know.

 

 

 

 

It has now been 5+ working days since the forwarding of 3 Vf emails addresses were set up, still no sign of any of them actually forwarding.

 

 

 

 


 
 
 
 


430 posts

Ultimate Geek
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Vodafone NZ

  Reply # 1866318 14-Sep-2017 15:40
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@gregmcc

 

Okay, message me with details of emails and I'll double check.

 

Sorry about that.





Channel Manager, Help & Support @ Vodafone NZ


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Ultimate Geek
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  Reply # 1866324 14-Sep-2017 15:50
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MikeHales:

@gregmcc


Okay, message me with details of emails and I'll double check.


Sorry about that.



I have the same issue. Paradise emails are not forwarding.

Have pm'd you

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Ultimate Geek
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  Reply # 1866335 14-Sep-2017 16:09
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This is becoming a serious concern now. I realise Mike is doing his best, but really what is going on VF? Should you even be an ISP?


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Ultimate Geek
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Vodafone NZ

  Reply # 1866341 14-Sep-2017 16:16
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Thanks but harsh! All above in hand, many thousands all set up and working and happy to help with any missing. Emails for those not set up forwarding yet (perhaps because not received) coming over next few days. All those requested on Monday or before should be working - if not, let me know.





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1866356 14-Sep-2017 16:44
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Pumpedd:

This is becoming a serious concern now. I realise Mike is doing his best, but really what is going on VF? Should you even be an ISP?



ISP's provding email accounts is just pointless these days it's no longer 2003

Linux

581 posts

Ultimate Geek
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  Reply # 1866389 14-Sep-2017 17:21
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Mike is doing a great job at answering our queries. I hope you have some diazepam/lorazepam/clonazepam on hand - I know for sure I would need some if I was in your shoes for the past few days!


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Ultimate Geek
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Vodafone NZ

  Reply # 1866397 14-Sep-2017 17:31
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@StevieT Lol - chur!





Channel Manager, Help & Support @ Vodafone NZ


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Ultimate Geek
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  Reply # 1866585 15-Sep-2017 06:26
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@MikeHales - Unfortunately my emails are still not being forwarded to my nominated account.


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  Reply # 1866661 15-Sep-2017 08:56
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OK, I'm getting super confused.

 

Is the crux of this big change, that you will still receive emails (but only if you enable the forwarding), and will no longer be able to send emails?

 

You will still be able to access your VF email via web and/or email client (pop3 or imap or both)?

 

What are the consequences of not enabling the forwarding? Complete cutoff from VF email?

 

I have a small hoard of elderly people who are having coronaries over this. And I dont want to put them crook.





Life is too short to remove USB safely.


812 posts

Ultimate Geek
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  Reply # 1866663 15-Sep-2017 08:59
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kiwifidget:

 

OK, I'm getting super confused.

 

Is the crux of this big change, that you will still receive emails (but only if you enable the forwarding), and will no longer be able to send emails?

 

You will still be able to access your VF email via web and/or email client (pop3 or imap or both)?

 

What are the consequences of not enabling the forwarding? Complete cutoff from VF email?

 

I have a small hoard of elderly people who are having coronaries over this. And I dont want to put them crook.

 

 

 

 

As I said it is appalling. We havnt heard the last of this yet. 


416 posts

Ultimate Geek
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  Reply # 1866669 15-Sep-2017 09:07
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kiwifidget:

 

OK, I'm getting super confused.

 

Is the crux of this big change, that you will still receive emails (but only if you enable the forwarding), and will no longer be able to send emails?

 

You will still be able to access your VF email via web and/or email client (pop3 or imap or both)?

 

What are the consequences of not enabling the forwarding? Complete cutoff from VF email?

 

I have a small hoard of elderly people who are having coronaries over this. And I dont want to put them crook.

 

 

 

 

My understanding is once they set the forward that's it no access once it is running.

 

- Help them move emails manually now so they are not lost

 

- Help them decide if want to a) use same mail program or b) use Gmail/Outlook on a webpage.

 

- Set forward for them 

 

- Go back when its working and setup email (for new account if not gmail)

 

How I am dealing with all my IHUG friends and family.

 

 

 

 

 

 

 

 


333 posts

Ultimate Geek
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  Reply # 1866670 15-Sep-2017 09:10
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kiwifidget:

 

Is the crux of this big change, that you will still receive emails (but only if you enable the forwarding), and will no longer be able to send emails?

 

 

With forwarding in place, you can continue to send using your Vodafone address via another service, and replies would be forwarded to you. You just won't be able to send through the Vodafone servers. Depending on how the SPF records are set up, sending through other servers using these addresses may result in messages incorrectly being flagged as spam.

 

 

You will still be able to access your VF email via web and/or email client (pop3 or imap or both)?

 

 

Neither.

 

 

What are the consequences of not enabling the forwarding? Complete cutoff from VF email?

 

 

You won't receive the e-mail. Exactly what happens to it is implementation dependent, but hopefully they will reject early in the SMTP session (rcpt to), which will give the best chance of senders receiving a notification that the message is undeliverable.


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  Reply # 1866683 15-Sep-2017 09:27
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@sirhumphreyappleby

 

with regard to point 2, You will still be able to access your VF email via web and/or email client (pop3 or imap or both)?

 

You say neither.

 

Is that after enabling forwarding  or after Nov 30?





Life is too short to remove USB safely.


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