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3872 posts

Uber Geek
+1 received by user: 159


  Reply # 1860986 8-Sep-2017 15:36
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robfish:

 

I work for a "Photocopier company" and we have known for several weeks that Vodafone was having trouble with their email servers so today's Stuff announcement was no surprise to us.

 

Our concern is not with receiving email but sending it (Scan to Email via Vodafone's SMTP servers on port 25)

 

There will be many customers with older MFDs who will be unable to scan to email because the old machines do not have encryption (SSL or TLS)

 

There will probably be sales opportunities for us but we expect a lot of agro from customers who will blame us - not Vodafone.

 

 

 

 

Rob how are those configured?  We can likely put a router in front of those units to just drop mail into a mail server easy enough and just trick the device to think it's still talking to the same thing?

 

 

 

D

 

 





Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


69 posts

Master Geek
+1 received by user: 7


  Reply # 1861012 8-Sep-2017 15:48
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 Who determines whether it is detrimental or not? From my perspective it is.

 

 

 

c. Changes that have a material detrimental effect:
i. In the case of a change under 8.1.a.i or 8.1.a.ii, we will give you one
month’s notice wherever practicable or otherwise we will give you at
least 10 working days’ notice. We will communicate with you
individually by email, post, bill insert, bill message, TXT message or
any other individual communication.
ii. If you are in a fixed contract term and you show us that the change is
material for you, you will have the right to either terminate your
Service or change Plans without any early termination charge or
transfer fees, if we go ahead with the change.

 

 

 

While VF has reserved the right to make changes to the T&Cs, these are how they stand at the time of the announcement. I'd be prepared to test it.


 
 
 
 


288 posts

Ultimate Geek
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Subscriber

  Reply # 1861013 8-Sep-2017 15:48
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Other than the recent problems, Vodafone has been dead simple to set up.

smtp.server.address on Port 25

Almost any "from address" seemed to work although using a valid one is safer.

No authentication or encrytion required.




Rob

790 posts

Ultimate Geek
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  Reply # 1861025 8-Sep-2017 16:11
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yitz: Be careful if you accepted the $300 joining credit I have read you need to pay a pro-rated portion of it back on top of the early termination fee.

 

Why should you pay anything?

 

It is VF who are terminating a service to its customers because their systems are broken and they cannot fix them?

 

Should the monthly fees be reduced because they are stopping part of their service?

 

As  customer who still uses paradise.net.nz I am still waiting to be informed.


1152 posts

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  Reply # 1861044 8-Sep-2017 16:58
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on the upside, I can now say goodbye to all those email subscriptions I haven't been able to unsubscribe from.





Life is too short to remove USB safely.


13102 posts

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  Reply # 1861046 8-Sep-2017 17:02
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kiwifidget:

 

on the upside, I can now say goodbye to all those email subscriptions I haven't been able to unsubscribe from.

 

 

 

 

Except if they all get forwarded to your other email address, plus any unfiltered spam. Are they doing any filtering with the emails they forward? Forwarded email can potentially have  all sorts of problems.


428 posts

Ultimate Geek
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Vodafone NZ

  Reply # 1861047 8-Sep-2017 17:04
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Yes filtering will be in place





Channel Manager, Help & Support @ Vodafone NZ


1152 posts

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  Reply # 1861059 8-Sep-2017 17:58
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mattwnz:

 

kiwifidget:

 

on the upside, I can now say goodbye to all those email subscriptions I haven't been able to unsubscribe from.

 

 

 

 

Except if they all get forwarded to your other email address, plus any unfiltered spam. Are they doing any filtering with the emails they forward? Forwarded email can potentially have  all sorts of problems.

 

 

I am hoping to have my house in order before the cutoff, avoiding the need to even activate forwarding, thereby only the crap I dont want to get anymore will be heading to VF. 





Life is too short to remove USB safely.


333 posts

Ultimate Geek
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  Reply # 1861060 8-Sep-2017 18:15
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I'm surprised by the claims Vodafone is making. E-mail technology has been relatively static since the '90s. Most best practice, such as the use of STARTTLS, message submission on port 587, DKIM and SPF are all well over a decade old now, and probably the biggest advance in e-mail history, MIME, is over two decades old. Web interfaces for e-mail are also nothing new, aside from now having newer, increasingly bloated libraries on which they rely.


2033 posts

Uber Geek
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  Reply # 1861064 8-Sep-2017 18:35
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I hope other ISP's follow. Spark should've done this instead of moving to SMX


69 posts

Master Geek
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  Reply # 1861087 8-Sep-2017 21:04
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SirHumphreyAppleby:

 

I'm surprised by the claims Vodafone is making. E-mail technology has been relatively static since the '90s. Most best practice, such as the use of STARTTLS, message submission on port 587, DKIM and SPF are all well over a decade old now, and probably the biggest advance in e-mail history, MIME, is over two decades old. Web interfaces for e-mail are also nothing new, aside from now having newer, increasingly bloated libraries on which they rely.

 

 

 

 

I'm with you and others on this, this excuse is a crock. Certainly begs the question, what have they been doing with the subscriptions received other than clipping the ticket. Certainly not reinvesting in technologies.

 

 


904 posts

Ultimate Geek
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  Reply # 1861093 8-Sep-2017 21:27
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I wonder how many paying customers on the revamped Xtramail ......actually probably more than Lightbox and Morepork lol

1152 posts

Uber Geek
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  Reply # 1861094 8-Sep-2017 21:31
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It looks like you cant change your email address online for SkyTV.

 

There's a phonecall I'm not looking forward to making.





Life is too short to remove USB safely.


67 posts

Master Geek
+1 received by user: 16


  Reply # 1861096 8-Sep-2017 21:48
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So I received my email just today. Luckily I have been trying to migrate accounts over to a new Protonmail account starting 2 weeks ago. I knew I had to swap when emails to validate who I am with a 10 minute window would take 2 hours to come through. Issue is that not every website and service allows for your email to be changed.

 

 

 

However @MikeHales , I have two big questions. First is if this free forwarding truly free? Are we talking free if you are still paying for a service with Vodafone or free for everyone including those of us who still payed so much a month specifically to keep our emails alive?

 

 

 

Second question, Looking at this whole process, it has a glaring security hole. Already recommended to others I know who have active emails here to setup the redirect immediately as anyone can request a redirect from an old account to a new email. How are you stopping people from submitting false requests for accounts they don't own? Or at least validate that the request comes from the person who owns the account? Because without it, you might as well hand over the password to everyone's emails allowing unrestricted access to a wide range of accounts. The fact that Vodafone email and all it's owned domain's emails are closing was to be expected. But the process needs to be transparent.

 

 

 

Rudster


2033 posts

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  Reply # 1861098 8-Sep-2017 21:53
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Rudster:

 

So I received my email just today. Luckily I have been trying to migrate accounts over to a new Protonmail account starting 2 weeks ago. I knew I had to swap when emails to validate who I am with a 10 minute window would take 2 hours to come through. Issue is that not every website and service allows for your email to be changed.

 

 

 

However @MikeHales , I have two big questions. First is if this free forwarding truly free? Are we talking free if you are still paying for a service with Vodafone or free for everyone including those of us who still payed so much a month specifically to keep our emails alive?

 

 

 

Second question, Looking at this whole process, it has a glaring security hole. Already recommended to others I know who have active emails here to setup the redirect immediately as anyone can request a redirect from an old account to a new email. How are you stopping people from submitting false requests for accounts they don't own? Or at least validate that the request comes from the person who owns the account? Because without it, you might as well hand over the password to everyone's emails allowing unrestricted access to a wide range of accounts. The fact that Vodafone email and all it's owned domain's emails are closing was to be expected. But the process needs to be transparent.

 

 

 

Rudster

 

 

The Vodafone page on this issue says the forwarding will be at no cost even if you leave Vodafone, but if they do start charging for it they will give you 3 months notice


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